Customers consistently praise the detailed explanations of treatments like facials, microdermabrasion, and jet plasma, noting the relaxing atmosphere and the provider's knowledge of skin conditions. Reviews highlight personalized care, professional communication, and effective results for concerns such as dryness and acne. The sole negative comment involved a scheduling failure where an appointment for hair services was missed without contact, contrasting with the otherwise positive feedback regarding punctuality and customer service.
Google rating: 5.0 out of 5 from 114 reviews (99% five-star).
Reviews on this page: 114 Google reviews (105 with written comments, 3 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 13, 2026.
Service: Facial Service serving Las Vegas, Nevada.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
114 reviews on Google
5★113
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
VK
Victoria Klosterman4 reviews
★★★★★
Beautiful wedding-day makeup doesn’t just happen the day of—it starts with good skin! I’ve been seeing her for over a year, and the care she put into getting my skin wedding-ready made such a difference. She’s incredibly knowledgeable, always knows exactly what my skin needs, and genuinely cares about her clients. I felt so confident in my skin on my wedding day, and so much of that is thanks to Nikki.
Response from the owner · 2 months ago
Victoria,
Thank you so much for your continued support and for leaving Serenity Skin LLC a 5-star rating! It is always a pleasure seeing you each month, and I truly appreciate the trust you place in me to care for your skin. See you soon!
~ Nikki
Serenity Skin LLC
This was my first time getting microdermabrasion, and I honestly didn’t know what to expect. Nekesha walked me through the entire process and made me feel comfortable from beginning to end.
My first-time experience was amazing, and I can’t say enough great things about it! From the ambiance to the overall experience, everything was professional and welcoming. Nekesha explained everything in simple terms and made sure I understood each step of the process.
I would highly recommend her to anyone, and I’ll definitely be returning! ❤️
Price assessment: Reasonable price
Services: Microdermabrasion
Response from the owner · 2 weeks ago
Malkia,
Thank you so much for your thoughtful review! I’m so glad your first microdermabrasion experience was comfortable and enjoyable. Helping you understand each step and feel confident in your care means so much to me. Thank you for trusting me with your skin and for recommending Serenity Skin. I look forward to welcoming you back.
~ Nikki
Nikki is amazing and I always leave feeling like a brand new person with a brand new face. She has a calm and kind energy that lets you know you and your skin will be taken care of with the most attention to detail. I started seeing her in February and every single appointment has been perfect. Her demeanor along with the energy of the space she has created is so relaxing, I often fall asleep. She is thorough in explaining every product and step she uses and how and why it will help your skin. And she always checks in to make sure everything is as it should be. I would for sure recommend her to anyone. She is constantly improving herself and the products she uses to make sure her clients get the newest treatments that create results. I feel safe and confident putting my skincare in her hands.
Response from the owner · 2 weeks ago
Vanessa,
Thank you for such a heartfelt review! It means so much to know you feel safe, cared for, and completely at ease during your visits. I love that your appointments give you time to rest while I care for your skin. Your continued trust since February means the world to me, and I’m grateful to be part of your skincare journey. Thank you for your kind words and recommendation!
Nikki has the touch of an angel! Her knowledge and skills are exemplary to which my skin is ultimately grateful! She really cares about your skin and it truly shows!
Julia,
Thank you so much for your kind and thoughtful words. It truly means a lot to know that you feel cared for and supported throughout your treatments. My goal is always to provide intentional, results-driven care while creating a calm and restorative experience for your skin. I’m so glad you’re seeing and feeling the difference, and I look forward to continuing your journey with you.
~ Nikki, Serenity Skin LLC
I had the best experience! From start to finish, Nikki was professional, gentle, and incredibly knowledgeable. She explained the entire process before starting and made sure I felt comfortable the whole time.
The facial was so relaxing. My skin feels deeply cleansed, hydrated, and refreshed and is noticeably smoother and brighter,
What I appreciated most was how attentive Nikki was to my skin’s specific needs. She customized the treatment perfectly and gave me helpful aftercare advice to maintain the results.
If you’re considering a facial or dermaplaning, I highly recommend booking with her. My skin has never looked or felt better and I’ll definitely be back!
Response from the owner · 7 months ago
Shirley,
Thank you so much for your thoughtful review. It was truly a pleasure caring for your skin. I’m so glad you enjoyed your facial and that your skin is feeling refreshed, smooth, and brighter afterward.
At Serenity Skin LLC, every facial treatment is fully customized based on each client’s skin concerns, so I’m especially happy to hear that you felt the service was attentive and tailored to your needs. My goal is always to provide both a relaxing experience and results-focused skincare through professional treatments such as customized facials and dermaplaning.
Thank you again for trusting me with your skin. I look forward to seeing you again and continuing to support your skin health journey.
~ Nikki, Serenity Skin LLC
Nikki has been working with me to combat my extremely dry, flaky skin related to my many medical conditions. I have been receiving a facial, dermaplaning and jet plasma procedures, but recently added back, upper arm and décolletage scrubbing and moisturizing. Such a relief from the itchy dry skin, and my skin is so soft now! Nikki is a great esthetician and overall wonderful person who is able to create a calm and restful environment.
Price assessment: Great price
Services: Deep cleansing facial, Lactic acid peels, Microcurrent facial, Dermaplaning
Response from the owner · 2 years ago
Patricia,
Thank you so much for your feedback and kind words. It is my responsibility to ensure that you receive the appropriate treatment so that you can achieve the highest results for your skin's needs. It is my absolute pleasure serving you and I look forward to continuing to serve your skincare needs.
Nikki at Serenity Skin is amazing. My skin is so smooth, bright, and younger looking! Her salon is private, comfortable and relaxing. She believes in all of her products and I look forward each month to the next skin rejuvenation! I am so glad I found Nikki while searching for a skin salon in Las Vegas.
Price assessment: Reasonable price
Services: Glycolic peels, Deep cleansing facial, Chemical peels, Lactic acid peels, Dermaplaning, Pigmentation problem treatments, Salicylic peels, Microdermabrasion
Response from the owner · 2 months ago
Eileen,
Thank you so much for this beautiful review! I am thrilled to hear how smooth, bright, and rejuvenated your skin looks and feels. It means so much to know that you enjoy the private and relaxing environment I have created at Serenity Skin and trust the products I recommend. I truly look forward to seeing you each month and continuing to support your skincare journey. I am so glad you found me, too!
~ Nikki
Serenity Skin LLC
One of the best dermaplane facials I've ever had. Loved the experience!!
Response from the owner · a year ago
Lori,
Thank you so much for taking the time to visit Serenity Skin LLC. I truly enjoyed serving you and I look forward to seeing you again soon. If there is anything you need, please do not hesitate to contact me anytime!
Nikki was so incredibly knowledgeable and thorough. The whole experience was so relaxing and fun. And the results! So excited to have found her.
Price assessment: Reasonable price
Services: Dermaplaning, Anti-aging facial
Response from the owner · 2 months ago
Laurie,
Thank you so much for your wonderful review! I am delighted that you enjoyed your experience and found it both relaxing and fun. Your trust means so much to me, and I am thrilled that you are excited about your results. I am so glad you found Serenity Skin, and I hope to see you again soon.
~ Nikki
Serenity Skin LLC
I made an appt for my mom (Mrs. Gomez) with Nikki; Mom is extremely happy with her facial that it was the most relaxing experience. She can’t wait to do this again. Nikki made her skin feel so clean and brand new. She’s excited to start her new products.😃. Thank you Nikki for giving my mom a wonderful experience.
Price assessment: Great price
Services: Dermaplaning, Anti-aging facial
Response from the owner · 4 months ago
Louella,
Thank you so much for your kind words! It was truly a pleasure caring for your beautiful Mother. She was an absolute joy to spend time with, and I am so happy to hear that she left feeling relaxed, refreshed, and excited about her skin and new home care products. Helping my clients feel confident and cared for is exactly why I love what I do. I look forward to welcoming her back for another wonderful experience soon! 💕✨
~ Nikki Driscoll, Serenity Skin LLC
