Lorenzo Rojas1 reviewTotal number of Google reviews Lorenzo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleUnique art spot, night darkness brings it to life
Serjirism Industrial Art
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 47 custom artistsPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 91 Google reviews · 24 photos
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Jul 2026latest review
Serjirism Industrial Art at a glance
Google reviewers rate Serjirism Industrial Art five stars based on ninety-one reviews, noting the owner rarely responds to feedback. Visitors describe the gallery as a unique, atmospheric venue featuring industrial art, music, and drinks that offers a relaxing and intimate experience. Customers frequently highlight the friendly, interactive staff who explain the pieces, creating a welcoming environment suitable for dates, families, or casual visits.
- Google rating: 5.0 out of 5 from 91 reviews (99% five-star).
- Reviews on this page: 91 Google reviews (65 with written comments, 26 with photos).
- Owner responses: the business replied to 2% of reviews.
- Most recent review: July 5, 2026.
- Service: Custom Artist serving El Paso, Texas.
Data from Google, last updated October 27, 2026.
Score profile vs other custom artists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Serjirism Industrial Art: 99/100 on this factor. Category median: 92.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Serjirism Industrial Art: 99/100 on this factor. Category median: 92.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Serjirism Industrial Art: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
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Bar = this company · dark tick = category median.
Star ratings
91 Google reviews we collected
- 5 stars9099%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 65 written reviews
- Praise22100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1150%
- Quality & results627%
- Would recommend314%
- Communication15%
- Honesty & trust15%
What customers talk about
We read 65 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Really nice hidden gem, I encourage to check out this gallery.”
“Great experience and wonderful artwork it was a joy to experience.”
“Deserves more than 5 stars”
“…how kind and interactive the artist was — He took the time to talk, explain pieces, and make the whole experience feel welcoming and personal.…”
“Definitely worth visiting if you enjoy unique art and genuine connections with artists.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Vibes are chill very sci-fi isk. I love the colors it was giving and very dream inspired
Leslie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Amazing industrial art work. Beautiful night to see such brilliant art pieces. Awesome atmosphere. Very talented and very friendly. The art work is a must see. ❤️
ThaILLne552 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Serjik did amazing!! Such a great vibe and had an amazing time taking a date. I look forward to the next one!
Nichole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Super fun ! The host/artist is amazing ! super sweet and amazing environment ! the art is amazing and you should definitely go check it out
Zackariah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Very intriguing art seeing the name and looking in to the art was very fun would love to come back.
Jalandria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Had an amazing experience at this art gallery. The artwork was beautiful, creative, and full of personality. What really made the visit stand out though was how kind and interactive the artist was — He took the time to talk, explain pieces, and make the whole experience feel welcoming and personal. You can tell…
Photos
Customer reviews
5.0 ★★★★★ 91 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Carmen Mireles2 reviewsTotal number of Google reviews Carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMágico❤️
Lizett Camacho7 reviewsTotal number of Google reviews Lizett has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally nice hidden gem, I encourage to check out this gallery.
Monica Kollhoff2 reviewsTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice
Jo Arizola11 reviewsTotal number of Google reviews Jo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVibes are chill very sci-fi isk. I love the colors it was giving and very dream inspired
Pablo Rodriguez1 reviewTotal number of Google reviews Pablo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice, unique, and very different from regular art
Grace Rodriguez3 reviewsTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI found out interesting. Something new, different.
Leslie Sanchez12 reviewsTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing industrial art work. Beautiful night to see such brilliant art pieces. Awesome atmosphere. Very talented and very friendly. The art work is a must see. ❤️
ThaILLne552 reviewsTotal number of Google reviews ThaILLne55 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSerjik did amazing!! Such a great vibe and had an amazing time taking a date. I look forward to the next one!
Sineidal1 reviewTotal number of Google reviews Sineidal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat Venue. Atmospherric and vibey’
Business details
- Phone: (915) 259-7791
- Website: serjirism.com
- Service area: El Paso, TX