Customers frequently cite professional communication, punctuality, and reasonable pricing for services including boiler installations, heating repairs, and plumbing fixes. Many reviewers note that the company explains work clearly and follows up after completion. One low-star review describes a situation where the company declined to perform requested work after providing an estimate without offering an explanation.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Amazing service and Tom and crew was knowledgeable and extremely helpful in cleaning out the boiler.
Thank you very much for this positive feedback, it is greatly appreciated. We are thrilled you had such a wonderful experience with our team!
I’ve been using Serve-Well Plumbing and Heating for over 20 years. I’ve had furnace installations, hot water heater replacements and occasional heating system repairs, for my 100 year old home. Service is always professional, courteous and done right. I highly recommend this company.
Thank you for your support over these last 2 decades! It has been a pleasure to be able to consistently assist you over the years!
We had a great experience with Serve Well Plumbing for our oil-gas conversion, including a new furnace and water heater. After getting several quotes, theirs was by far the most reasonable. Their many years in business also gave us confidence that we were in good hands. The process with Con Edison and inspections took time, but they stayed on top of everything and finished about a month earlier than expected. They were responsive, knowledgeable, and patient with our questions throughout. We’re very happy with the work and would absolutely recommend Serve Well Plumbing!
Thank you so much for this feedback Ms. Khan! It was a pleasure to assist you and your family with your heating needs!
I had a great experience with Serve-Well Plumbing & Heating Inc. The team was professional, helpful, and easy to work with. They took the time to explain the work and answer my questions.
Thank you for your wonderful review! We’re glad you had a great experience with our team and look forward to helping you in the future!
Fantastic experience with Serve-Well. Had a severe stoppage in basement sewer line and bathroom kept getting flooded. Tom stopped by and took care of it in about an hour. Prices were very fair as well. Highly recommend their services!
Thank you for this feedback! We’re happy to have been able to you assist you and your family!
This was my second experience with this company— first time was last year — and both times I found their technicians to be professional and very knowledgeable. I won’t hesitate to call them in the future.
Thank you so much for this positive feedback, it was a pleasure to assist you with your heating needs!
The knowledge and expertise involved with our heating system was outstanding. Work was explained and service performed professionally and flawlessly. Pricing was fair. Appointment was on time. Will be using Thomas and Serv-Well again. Highly recommended.
Thank you very much for your kind feedback! It was pleasure to assist you and your family with your heating needs!
I needed to replace an old boiler and was very happy to have chosen Fred, Tom, Eric, and the crew at Serve Well P & H. They've been around a long time, they gave a very reasonable price, showed up when they said they would, were honest and forthcoming with every step and performed a seamless install the very same day. I highly recommend them.
Thank you so much for this positive feedback! We’re thrilled to have been able to assist you!
Absolutely a perfect experience! Thomas was wonderful... Explained everything to me in a manner I could understand and said I could call him anytime if I needed further work. I first started using Serve-Well in 1996!! And the company is still wonderful! The best of the best! This company is a company you can trust!
Thank you very much for this positive feedback! We’re glad we’ve been able to assist you for the past 30 years!
Serve well Plumbing has been our go to company since we purchased home 26 years ago and they have never disappointed us. We recently experienced an emergency with our water heater and thankfully Serve Well Plumbing came on the afternoon of the same day I received RA number from manufacturer. Timing was perfect and their fee for services was even better. If you’re thinking about using their services but aren’t sure how they will do, don’t hesitate to call them as they will not disappoint. Even when we experienced issues with payment due to our error, they were patient. Appreciate their professionalism 100%.
Thank you very much for this feedback! We’re very grateful to have you as a customer over the past 2 decades!