How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty98−0.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREService 1 Plumbing, Heating & A/C, Inc.
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 983 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Service 1 Plumbing, Heating & A/C, Inc. for 8 kinds of job.
Service 1 Plumbing, Heating & A/C, Inc. for a/c system repair
Clear ✕All 33 Google reviews tagged “A/C system repair” · showing 20
Service One installed my system 11 years ago and has taken great care of it ever since. I would not go with anyone else. All of the technicians that have come out have been polite, courteous, and professional. 9/5/26: John came out to replace a capacitor and some wiring due to a hungry mouse who had its last meal. Work was completed efficiently.
Service 1 Technician re-leveled and moved my A/C unit which had severely tilted. The work involved was completed in a professional manner .
Service Technician was professional, friendly and made sure I understood what the issue was. He made me aware of additional service/maintenance packages that they offer. I would highly recommend Service 1.
Service 1 took care of our central air unit today. They sent a technician, John, within a reasonable time frame. He was professional, knowledgeable, explained the problem and the "fix," answered all my questions, and didn't hesitate to get right back to work when stung by a bee! Great attitude and customer service.…
97 degrees and the AC went out. After unsuccessful attempts going thru our home warranty service we reached out to Service 1. Why we didn't in the first place is a mystery as we have always had excellent service from them. Shout out to Mike our tech who got us up and running as well as explained the importance of…
Morales did a GREAT job on installing our new central air unit!!! Not only was he quick and knowledgeable of his installation, but he was also patient, understanding, and personable!!! Thank You for helping my wife and I have a cool summer. Great job!!!!!!
Everyone we've dealt with has been amazing! We have used Service 1 for plumbing and HVAC both and have been so impressed!! I recommend them 100%! Every technician has been so professional, cost efficient, and extremely knowledgeable. I would recommend Service1 to everyone!
Called in the morning and they were able accommodate on the same day! Jimmy and Brandon were very helpful and knowledgeable really appreciated the quick friendly service.
Showed up as scheduled and did quality work.
I am very pleased with the service and repair for my air conditioner. Technician came out the same day that I called, and installed the new part the next day. Technician was very professional. Protected my carpet with a cloth at the front door. The staff was very helpful, pleasant, and prompt. Price was reasonable.…
All good
Good but long repair Repair guy left his battery charger at our house
This installer was very professional and did a terrific job. I would recommend this installer for your A/C needs
Super Super excellent service. We were scheduled for a 7PM call and they arrived at 9AM. Given options on repair, we took every one of them based off the excellent knowledge of the Technician explaining everything in detail. Thank You Service One!!!
Branden was early and very professional. Diagnosed issue within seconds and was out of here in 10 minutes. I now have air again and a happy wife . Thank you service one!
Morales was very efficient and clean. Very personable and went the extra mile. Shelley Fleetwood
Mike was great! He communicated well about when he would get to our house and was able to tell us what the problem was quickly. He was honest and professional. He was able to fill our refrigerate and get us back up and running quickly.
We had a fabulous experience. Our technician was thorough and explained everything on our level! We are forever customers!
The service person was exceptionally pleasant and efficient. Provide a good explanation and repair. Same was true of the customer service person who set the appt. I had to cancel and move the time twice. She couldn’t have been nicer or more accommodating.
My daughter recently bought her first house and during the home inspection we found there was water dripping from the plenum. Service 1 installed the system in July of 2018. They came out and took a look and took care of the problem at no cost. They could of easily just said it is beyond warranty. But, they took…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 75 | $1.4k–$2.8k |
| Install AC | 65 | $1.6k–$3.2k |
| HVAC system maintenance | 45 | $37–$264 |
| A/C system maintenance | 44 | $39–$318 |
| Heating system maintenance | 42 | $37–$317 |
| A/C system repair | 33 | $216–$611 |
| Heating system repair | 28 | $78–$745 |
| Install thermostat | 22 | — |
