How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty98−0.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREService 1 Plumbing, Heating & A/C, Inc.
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 983 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Service 1 Plumbing, Heating & A/C, Inc. for 8 kinds of job.
Service 1 Plumbing, Heating & A/C, Inc. for HVAC system repair
Clear ✕All 18 Google reviews tagged “HVAC system repair”
Come within an hour of my call on a Sunday!
97 degrees and the AC went out. After unsuccessful attempts going thru our home warranty service we reached out to Service 1. Why we didn't in the first place is a mystery as we have always had excellent service from them. Shout out to Mike our tech who got us up and running as well as explained the importance of…
Morales did a GREAT job on installing our new central air unit!!! Not only was he quick and knowledgeable of his installation, but he was also patient, understanding, and personable!!! Thank You for helping my wife and I have a cool summer. Great job!!!!!!
Everyone we've dealt with has been amazing! We have used Service 1 for plumbing and HVAC both and have been so impressed!! I recommend them 100%! Every technician has been so professional, cost efficient, and extremely knowledgeable. I would recommend Service1 to everyone!
Service person asked for permission to come ahead of the scheduled appointment and when granted he appeared on time. Was courteous and professional throughout the appointment and answered nicely all my questions. The job was performed to my total satisfaction in the tight space of the house that is more than 100 years old 👍👍
Branden is great! Very courteous, on time, and very professional. Great communication throughout the A/C repair.
I have been using Service 1 for my furnace for about three years. The quality of work is excellent and the staff is very helpful and courteous.
Have used the company 3 or 4 times now. All for HVAC work. And once to install a sink/faucet and all Were very responsive and knowledgeable. They give you recommendations on what to repair but leave it up to you and don’t feel pressured like a car salesman. Came out last year with in 2 hours when furnace went out…
Great job in getting our AC working. Dave stopped by on a Friday night. A new unit was installed Saturday morning.
The repairman was very up front professional and friendly. I did not think he was being shady with me.
Jim was timely and professional. I recommend having service 1 and Jim to all my friends and family.
10 years warranty on parts and labor service is garbage and is false advertise on the warranty all your service is based on lies when you have a contact I will give your a poor rating on your service contract no star rating
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 75 | $1.4k–$2.8k |
| Install AC | 65 | $1.6k–$3.2k |
| HVAC system maintenance | 45 | $37–$264 |
| A/C system maintenance | 44 | $39–$318 |
| Heating system maintenance | 42 | $37–$317 |
| A/C system repair | 33 | $216–$611 |
| Heating system repair | 28 | $78–$745 |
| Install thermostat | 22 | — |
