How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty98−0.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREService 1 Plumbing, Heating & A/C, Inc.
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 983 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Service 1 Plumbing, Heating & A/C, Inc. for 8 kinds of job.
Service 1 Plumbing, Heating & A/C, Inc. for install AC
Clear ✕All 65 Google reviews tagged “Install AC” · showing 60
Service One installed my system 11 years ago and has taken great care of it ever since. I would not go with anyone else. All of the technicians that have come out have been polite, courteous, and professional. 9/5/26: John came out to replace a capacitor and some wiring due to a hungry mouse who had its last meal. Work was completed efficiently.
Peter From Warrenville, Il Our A/C unit decided to stop working yesterday. It was the first time of this season that we tried to turn it on. The circuit breaker kept popping after I reset it three times. I called Service 1 Inc., left a message and they contacted me early A.M. today, (4/6/2021). Service 1 had a…
Had yearly routine maintenance done on my trane furnace, Vance did a great job discussing and showing with pictures of what he had cleaned and serviced!!! I asked him about possibly replacing a water valve running to my humidifer for water flow as it had a very very slow drip leak(thought valve was bad)....Vance…
Everything
It was excellent experience.
Morales did a GREAT job on installing our new central air unit!!! Not only was he quick and knowledgeable of his installation, but he was also patient, understanding, and personable!!! Thank You for helping my wife and I have a cool summer. Great job!!!!!!
Tecs Randy and Alex were both very pleasant and polite. They answered all my questions and did a wonderful and professional job installing my heating and ac. I highly recommend Service One.
Great job on the new A/C & Furnace install. Quick, professional, and everything works perfectly. Highly recommend!
We are extremely pleased with Service 1and their service technicians Branden & Mr. Morales for their exceptional work. Highly recommend them for all your heating/ac/plumbing needs. Reasonable, prompt & professional.
We are so happy with the men that handled the work done. They replaced an air conditioner and a furnace yesterday. The office contacted us more then once as the guys were on their way and Erin called to advise us that they were on their way. They arrived at 830am. They told us 830-10 and were promptly on time.…
Randy and Caesar were great. Job well done!!!
Brandon came out the first day to assess the situation regarding my AC. He was professional and did a great job explaining what was wrong with my AC unit and told me the options. He even took the time to trim bushes for the install. The next day Morales came to install the AC unit. He was great. A hard working and…
Professional, friendly and efficient staff.
We were very happy with our service one experience. The service and the sales guy came out in one visit and never once tried to add on any extra costs for anything. After having a few other places quote us, they were the most cost effective and to gave us the best model for that price. They were able to also come…
mr morales was respectful and was very professional. I would recommend him to anyone that needs their air conditioner worked on or put in
We had a great experience! They were very responsive from first point of contact. Branden came out to do the estimate and answered all my questions even when I called him back during non business hours on a Friday! He was very professional and kept me informed every step of the way. They were able to get my new…
They were punctual, courteous, clean, professional, polite! The best service! They explained everything and went over everything they did to make sure I understood it! I will definitely recommend them!
I love everything about this company. They are the best . Mr. Vance was polite , topnotch salesman . No pressure and straightforward deal maker . Installers Erick and Caesar were knowledgeable. Answering all questions I had. They took good care my needs. They were punctual took care all the cleaning so well.prices…
Just replaced my AC and this company really values customers. I've been requesting quotes since last July and Service 1 Inc offers so many things other than just replacing the AC. I love the work that was preformed and I'm completely satisfied. I feel like I got a lot for what I paid, compared to what other…
Guys were on time and very professional. Nice clean installation. No games with pricing or add-ons. The final price was exactly as quoted.
This review is to compliment Service 1 Inc and the installers on their excellent work done for me. I requested service for a crew member to check out the furnace and thermostat. Brandon was extremely professional and knowledgeable, and quoted me a price for a new furnace, HVAC , and humidifier. From beginning to end…
I had a new furnace AC unit and water heater installed. Installers were on time, layer out tarps to protect my flooring. They did the work in a professional and timely manner. Everything looks good and is working as expected. Would recommend there services to anyone.
Highly recommend Service 1! Our salesman Branden was knowledgeable, professional, and patient with the many questions we had regarding the products we were considering. His follow-up was impeccable. The office staff was friendly and helpful. Their installation team was exceptional. They were on time, efficient, and…
I have had 3 new complete Furnace & AC units replaced in the last 3 years by Service 1. Every time they were there quickly, provided a competitive estimate, and installed all in the same day! Highly recommend them!
10 years warranty on parts and labor service is garbage and is false advertise on the warranty all your service is based on lies when you have a contact I will give your a poor rating on your service contract no star rating
Morels was efficient, professional and pleasant. He worked here 5 hours installing my new AC. Very good employee!
This installer was very professional and did a terrific job. I would recommend this installer for your A/C needs
The guys that came out were polite and worked a long day on a very old and difficult AC/Furnace change out. They came out the day after the AC system went down, on the hottest day of the year, and worked 10 hours to make sure we didn’t have to go another night without AC. Can’t thank them enough! They also did a few…
Serviceman was very professional. Worked swiftly and neatly, removing all old equipment and installing new. Cleaned up area and left as he found. Thank you.
Randy was timely and professional! No complaints.
Never ever have a problem with Service 1. We have been using this company for about 3 or 4 years now. We have used all of their services, and no matter which staff member they send, everyone has always been pleasant, and very knowledgeable in their specific field. Yesterday, Morales installed a new AC for us.…
We initially had a service tech (David) come out to do a routine AC tune up. He noticed the unit was leaking and dripping into the furnace and that it was already 20 years old. He very thoroughly explained the issue and the potential resolutions, along with his recommendation. He offered us a cosmetically damaged…
Great service, very professional and friendly. Used them for multiple services and haven't been disappointed.
Excellent job, the men were on time very friendly, they cleaned up everything and explained how the system worked. I give them 4 Stars out of 4 😃👍
Although we had used Service 1 for both plumbing and HVAC maintenance before, it was our first time having them replace a furnace and the experience was honestly one of the best I've ever had. Service 1 was on time, the team was professional and courteous, and most important, they removed our 20 year old colossal…
Came out same day to service AC unit that was not working. Promptly replaced unit next morning first thing. Very professional throughout.
Technician was on time, even a little early...went about his routine and tested my unit and explained the problem. Was not pushy nor did he try to sell me a new unit. Our our heating system is 20 + years old and we asked for an estimate to replace ..he took pictures and measurements for replacing out existing…
Did an excellent job, Mike is very skilled and made the process enjoyable.
Was professional. Clear on issues. Explained nessacary cost. Wonderful service. Thank you Branden!!! And install guys Randy and Evan were awesome. Fast professional and cleaned up
We got a new Trane furnace and AC system installed by Service 1. The two-person crew worked hard and did it all in one day, with great communication and professionalism. We were delighted with their work, and also their clean-up at the end!
I have used them several times and am very pleased with the service. All of the techs have been very polite and addressed any questions I had in great detail.
I called to schedule an appointment , they came out that morning, diagnosed the issues AND replaced the furnace and AC that day! Very professional and answered any questions. These guys were great!
Randy was very professional and great. I would definitely recommend him.
I've been a repeat customer several times this summer and this company and their employees have provided quick efficient, and reasonably priced service each time. Polite, friendly, explained things in a way I understood and offered super quick resolution to my plumbing, AC and water heater issues. I would strongly recommend them!!!
They have always been reasonably priced. Quick to come out. Their estimate and final bill have always either been the same or one time less than the estimate. I highly recommend them toanyone that has heating or a/c problems.
Technician was on time for appointment, very knowledgeable and resolved issue quickly. Highly recommend!
Service was great! The team was on time, professional, and took all adequate measures to ensure that our family was protected with the current state of the pandemic. We immediately noticed the difference in function of our equipment as well. Wonderful experience! As a result my next door neighbor used them as well.
The professional responsiveness begins with the consultation and continues with the quality installation. Thank You....The Flores’
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 75 | $1.4k–$2.8k |
| Install AC | 65 | $1.6k–$3.2k |
| HVAC system maintenance | 45 | $37–$264 |
| A/C system maintenance | 44 | $39–$318 |
| Heating system maintenance | 42 | $37–$317 |
| A/C system repair | 33 | $216–$611 |
| Heating system repair | 28 | $78–$745 |
| Install thermostat | 22 | — |
