Experts Reviews · Company report
Service Force Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Service Force Plumbing

Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 82 septic tank services · 4.9★ from 468 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Service Force Plumbing is better than 93% of septic tank services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Service Force Plumbing is better than 93% of septic tank services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Service Force Plumbing is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Service Force Plumbing is better than 98% of septic tank services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Service Force Plumbing is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Service Force Plumbing is better than 100% of septic tank services.A
100

Reviews for your job

Customers hired Service Force Plumbing for 8 kinds of job.

Service Force Plumbing for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$104–$618
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Plumbing leak detection”

Ken4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From the initial phone call to the expert technician who arrive the same afternoon, it was a great pleasure to work with this company. Highly recommend.

Paid $400–600Great pricePlumbing leak detectionPlumbing leak repair
Jaime2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Above and beyond service! Highly professional, knowledgeable and cordial team (Kolby Barnes, Chris Sullivan & Hendrik). It is a real pleasure to work with them. Highly recommended.

Paid $2,000+Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was extremely efficient, helpful, friendly, and thorough. Great communication and service.

Drain cleaningPlumbing leak detection
Jung5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Job well done. Nelson was very professional and knowledgeable.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
farhip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Outstanding and personable service from Tyler, who explained all the ins and outs of our plumbing (more complicated than you realize). He worked efficiently and expertly. Problem(s) solved! We wouldn’t hesitate to call him again or recommend him to others. Thanks, Tyler.

Paid $1,000+Not sureToilet repairDrain cleaningPlumbing leak detection
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Plumber removed toilet, used camera to record video of leaking pipe, and went over the video with me, pointing out the likely location of the leak. Also pointed out that toilet appears to be slightly too large, which explains why it is not quite sitting flat.No one had pointed that out before. Replaced toilet.

Paid $600–700Reasonable pricePlumbing leak detection
JosephLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I called Service Force for a gas furnace issue. They hooked me up with Nick at Controlled Climates who came the next day and quickly scheduled and fixed a serious problem. I also have Service Force coming to install circulating pump for HWH. They are skilled professionals with years of experience that really know…

Paid $100–200Reasonable pricePlumbing leak detection
Michael16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Service Force is one of the best plumbing companies I've ever dealt with. Professional, knowledgeable and responsive

Plumbing leak detection
Ku7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Good service and Tyler was helpful and informative.

Plumbing leak detection
Meagan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tyler was great! Very knowledgeable and experienced. He explained what he found in great detail. He helped to diagnose a complex sewage issue.

Reasonable pricePlumbing leak detection
Katherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We called in the morning requesting a plumber, and Tyler arrived promptly. He listened to what we needed and successfully completed the job along with letting us know exactly what he did to resolve it.

Not sureToilet repairPlumbing leak detection
Shirley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tyler was exceptional. Not only did he explain in great detail the conditions of the problem, he took photos.

Plumbing leak detectionPlumbing pipe repair
Judy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tyler did a good job of fixing our leaking copper piping today. He was thorough, took his time, and insured our immediate problem was resolved before leaving. We were pleased with his service and friendly demeanor.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
G1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tyler is the best! Very knowledgeable, honest and ready to test things out to make sure to not waste anybody’s time and $$$. A true professional. Roy also is very patient trying to understand what the problem is to find solutions to this customer’s problems. Less than 24 hours to have them come to the house. Now we…

Plumbing leak detectionFaucet repairDrain cleaning+ Responsiveness
MLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Five star

Plumbing leak detectionPlumbing pipe repairService not listed
TamarLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very very knowledgeable people. I can tell they are not after money or just trying to make a profit out of customers, they actually know what they are doing. They lay out exactly the issues in great detail and leave up to customer to choose what to take care of. They are honest and really help the customer make…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Todd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable pricePlumbing leak detection
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing leak repair+ Punctuality+ Professionalism
Brad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality

Price

$642+54% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 73%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair27$216–$593
Drain cleaning25$228–$493
Plumbing pipe repair20$322–$1.1k
Plumbing leak detection19$104–$618
Plumbing leak repair13$271–$1.1k
Water heater installation12$1.2k–$2.4k
Sewer repair8$393–$2.1k
Faucet repair7$295–$680

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