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Service Pro Movers

Mover · Sacramento, CA

4.9 ★★★★★ 1,659 Google reviews · 23 photos
98%five-star reviews
98%reviews answered by the owner
Nov 2026latest review

Service Pro Movers at a glance

Google reviewers rate Service Pro Movers 4.9 out of 5 based on 1659 reviews, with the owner responding to 98% of comments. Customers frequently praise the company for accurate pricing, punctuality, and careful handling of furniture and electronics during local and long-distance moves. However, some low-star reviews cite significant delays, unexpected final costs exceeding initial quotes, and property damage, while others mention unresponsive communication during the booking process.

  • Google rating: 4.9 out of 5 from 1,659 reviews (98% five-star).
  • Reviews on this page: 1,671 Google reviews (1,569 with written comments, 59 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Mover serving Sacramento, California.

Data from Google, last updated November 11, 2026.

Star ratings

1,671 Google reviews we collected

  • 5 stars1,64098%
  • 4 stars70%
  • 3 stars60%
  • 2 stars30%
  • 1 star151%

Praise vs complaints

Phrases our text analysis found in 1,569 written reviews

  • Praise3,22198%
  • Complaints642%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude84626%
  • Speed & response80625%
  • Would recommend64520%
  • Quality & results56217%
  • Price & value2066%
  • Communication1133%
  • Honesty & trust1073%

What customers talk about

We read 1,569 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were polite, kept the place tidy and didn't pad the bill with extras.”
    “…priced and instead of telling me their minimum or anything they just hung up on me lol.…”
  • “Three guys came on time and finished loading in about two hours.”
    “More than 25 unnecessary boxes were used, an additional truck was brought in that we questioned the need for, and the overall process was painfully slow.”
  • “I recommend this company they have excellent customer service.”
    “I would strongly recommend getting every detail in writing before booking, including the estimated number of hours, hourly rates, additional charges,…”
  • “Andrii and his crew did a wonderful job on this double move involving 3 locations.”
    “Our property was damaged, walls were dented, and our brand-new $12,000 hot tub was damaged while the crew attempted to maneuver it into our backyard.”
  • “If you're moving soon and dreading it, just call them, honestly it's worth it.”
    “Today, I was extra concerned moving some very heavy and admittedly very expensive home items… and on three levels!”
  • “A friend told me to try Service-Pro Movers and I'm glad I listened.”
  • “Honestly I'm still kind of hyped about how my move went.”

People customers mention

  • Alex 37 reviews
  • Sultan 19 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 1,659 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Eden Rohner7 reviewsTotal number of Google reviews Eden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super easy, barely an inconvenience.

  • Price assessment: Reasonable price
  • Price: $1,000–1,500
  • Services: Local moving
Saye Mj5 reviewsTotal number of Google reviews Saye has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were slow and took them forever to unload.

  • Price: $500–1,000
Adam4 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anyway, been meaning to say a word about the fellas from Service-Pro Movers who moved us out of the old house last month. I'm 61 and my knees aren't what they were, so I was worried sick about the heavy stuff, but they handled the oak dresser and the deep freezer like it was nothing. One young man noticed my wife's potted fern was sitting on the truck floor and went and wedged it between two boxes so it wouldn't tip, which I thought was real thoughtful. They were polite, kept the place tidy and didn't pad the bill with extras. The price was what we agreed on over the phone. I'd happily have them back if we ever move again, though God willing that's a ways off.

Response from the owner · 16 hours ago

Thank you, Adam, for your thoughtful review and for choosing Service Pro Movers. We’re glad the crew took the heavy lifting off your hands and handled your oak dresser and freezer with care. It’s especially nice to hear they noticed the fern needed securing, kept your home tidy, and charged the price agreed upon over the phone. Those details can make a big difference on moving day. For customers searching for “movers near me”, finding reliable local movers in Elverta means choosing a team that pays attention to both large furniture and smaller personal belongings. Whether you’re planning a 3 bedroom home move, a commercial move, or an office move, our packing and moving services can help keep everything protected and organized. Thank you again for your trust, and we hope you enjoy staying settled for a good long while.

Oliver6 reviewsTotal number of Google reviews Oliver has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Moving out of my dorm and into a shared house sounded easy until I saw how much junk I'd collected in two years. A friend told me to try Service-Pro Movers and I'm glad I listened. The guy on the phone gave me a price that fit my student budget and it didn't change on moving day. Two movers showed up a little early, wrapped my mini fridge and bike like they were made of glass, and had everything in the truck before I finished my coffee. They were chill, cracked jokes the whole time, and even helped me figure out where my desk should go in the new room. Nothing broke, nothing got lost, and I didn't have to stress once. If you're moving soon and dreading it, just call them, honestly it's worth it.

Response from the owner · 16 hours ago

Thank you, Oliver, for your detailed review and for choosing Service Pro Movers. We’re happy your friend’s recommendation led you to us and that the move from your dorm to a shared house was easier than expected. It’s great to hear the crew protected your mini fridge and bike, worked quickly, and even helped you find the right spot for your desk. We’re also glad the price stayed within the amount you were quoted. For students searching for “movers near me”, dependable local movers in Elverta can help take the stress out of moving without overlooking the budget. Whether you need help with a student apartment, a 3 bedroom home move, a commercial move, or an office move, our packing and moving services can make the process more manageable. Thanks again for your recommendation, and enjoy your new space.

Arthur1 reviewTotal number of Google reviews Arthur has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Moved a 2 bedroom house last Saturday with Service-Pro Movers. They gave me a price on the phone and it stayed the same on the bill. Three guys came on time and finished loading in about two hours. Nothing broke and the truck was packed tight so I only needed one trip. They also put my bed back together without me asking. I will use them again when we move next time.

Response from the owner · 16 hours ago

Thank you, Arthur, for your review and for choosing Service Pro Movers. We’re glad your two-bedroom move went smoothly, with the three-person crew arriving on time and loading everything efficiently for one trip. Hearing that nothing was damaged, your bed was reassembled, and the final bill matched your quote is wonderful. We appreciate you saying you would use us again. When people search for “movers near me”, they want a reliable moving company that plans the loading carefully and follows through at the destination. That’s the approach our local movers in Elverta bring to each move. Whether you’re preparing for a 3 bedroom home move, a commercial move, or an office move, our packing and moving services can help keep the day organized. Thank you again for trusting our team.

Charlene Wrighton5 reviewsTotal number of Google reviews Charlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First, working with Michael and others via email and phone really helped because the moving date kept changing. They were VERY patient and ready to help. When it was moving day, the two gentleman arrived with a huge truck and everything they needed to keep our items and furniture safe. NEXT: The movers: They were polite and introduced themselves immediately. They they moved like the speed of light! We were VERY impressed at their efficiency. Nothing banged, nothing broken. Everything piece of furniture and every box arrived safely. And, they put everything in place as instructed. We were very impressed and appreciative. It made moving (which is stressful) stress free!

Response from the owner · 16 hours ago

Thank you, Charlene, for your thoughtful review and for choosing Service Pro Movers. We’re delighted Michael and the office team helped you navigate the changing dates with patience and support. It’s equally rewarding to hear the movers arrived prepared, introduced themselves politely, and worked efficiently while keeping every box and piece of furniture safe. Having everything placed where you wanted it is a great way to finish moving day. For customers searching for “movers near me”, helpful coordination before the move matters just as much as careful work on the day itself. Our local movers in Elverta aim to provide that support through dependable service and organized packing and moving services. Whether you’re planning a 3 bedroom home move, a commercial move, or an office move, our goal is a stress-free moving experience. Thank you again for recognizing both our office team and moving crew.

Caroline Scott
Review from Google · view on Google
★★★★★

Moved a three bedroom house into a small apartment. Wonderful to work with. Fast, efficient and helpful.

  • Price assessment: Great price
  • Price: $3,000–3,500
  • Services: Small furniture moving, Local moving, Furniture assembly
Response from the owner · a day ago

Thank you, Caroline, for your review and for choosing Service Pro Movers. Moving from a three-bedroom house into a smaller apartment is a big transition, and we’re glad the crew made it easier with fast, efficient, and helpful service. We appreciate you sharing that they were wonderful to work with. When people search for “movers near me”, they want a reliable moving company that can help with the details of moving between different spaces. Our local movers in Elverta offer packing and moving services, along with furniture assembly when needed, to make that transition more manageable. Whether you’re planning a 3 bedroom home move, a commercial move, or an office move, our goal is to provide careful, organized support throughout the process. Thank you again, and we hope you’re settling comfortably into your apartment.

Arturo MuñozLocal Guide · 6 reviewsTotal number of Google reviews Arturo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Saved me so much time and energy! Very grateful

Response from the owner · a day ago

Thank you, Arturo, for your review and for choosing Service Pro Movers. We’re glad our team saved you time and energy. Taking some of the work off your shoulders is exactly what we hope to do, and we appreciate you sharing your experience. For customers searching for “movers near me”, dependable local movers in Elverta can make moving day much more manageable. Whether you’re planning a 3 bedroom home move, a commercial move, or an office move, our packing and moving services can help with preparation, careful handling, and keeping everything organized. Thank you again for your trust.

Marlyn Thomas1 reviewTotal number of Google reviews Marlyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you John, for everything. My move was a great success. Furniture was shrinked wrapped and resembling was great. I recommend this company they have excellent customer service.

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Small furniture moving, Local moving
Response from the owner · a day ago

Thank you, Marlyn, for your review and for choosing Service Pro Movers. We’re delighted your move was a success and that you appreciated the furniture wrapping, reassembly, and customer service. Thank you for recognizing John and for recommending our company. When people search for “movers near me”, they want a reliable moving company that pays attention to the details, from protecting furniture to putting it back together. That’s the approach we bring to local moving in Elverta. Whether you’re preparing for a 3 bedroom home move, a commercial move, or an office move, our packing and moving services can help make the transition easier. Thanks again for choosing our team.

Michael Carter
Review from Google · view on Google
★★★★★

Honestly I'm still kind of hyped about how my move went. I'm a college student and had basically a mattress, a desk, my gaming setup and way too many textbooks, so I figured it'd be a headache. The Service-Pro Movers guys were funny and fast and they even rewrapped my monitor when the first layer looked thin. Cheaper than I expected too, so my ramen budget survived. Total win, five stars from me.

  • Price assessment: Reasonable price
Response from the owner · a day ago

Thank you, Michael, for your detailed review and for choosing Service Pro Movers. We’re glad the crew made your student move easier and brought some humor to the day. It’s especially good to hear they took another look at the monitor’s wrapping and added protection where needed. Keeping your belongings safe while staying within your budget is a great outcome. For students searching for “movers near me”, finding local movers in Elverta who handle electronics carefully and work efficiently can take a lot of stress out of moving. Whether you need help with a student apartment, a 3 bedroom home move, a commercial move, or an office move, our packing and moving services can provide support. Enjoy your new space, and thanks again for your recommendation.

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