ServiceOne Heating, Cooling, Plumbing & Electrical at a glance
Customers frequently praise the company's punctuality, professional demeanor, and thorough explanations regarding electrical, plumbing, and HVAC repairs. Technicians are described as knowledgeable and efficient, often arriving on time and cleaning up after completing work on appliances and systems. However, some reviews criticize a lack of communication between dispatchers and field staff, noting instances where scheduled appointments were missed and customers struggled to reach live representatives for updates.
Google rating: 5.0 out of 5 from 215 reviews (99% five-star).
Reviews on this page: 215 Google reviews (163 with written comments).
Owner responses: the business replied to 57% of reviews.
Reviews from Google, shown as published (original wording, unedited).
MF
Michelle Fulcher9 reviews
★★★★★
Kristopher was so professional, patient and thorough. With his explanations of everything was very helpful. Answered all question so professionally. What a polite young man. He is an oustanding asset to Service One!
Price assessment: Great price
Price: $1–200
Services: Service not listed
Response from the owner · 2 days ago
Michelle Fulcher- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing ServiceOne Heating, Cooling, Plumbing & Electrical for your needs - we appreciate your business.
My fuse box was replaced with a modern circuit breaker box, new meter, and other code-compliance measures. All three electricians worked efficiently to replace my 62-year-old dinosaur equipment. They were friendly and cleaned up properly.
Price assessment: Not sure
Price: $2,000+
Services: Service not listed
Response from the owner · 2 days ago
We are so grateful for your 5-star review! Hearing that our services met your expectations at ServiceOne Heating, Cooling, Plumbing & Electrical is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Fred from Service One just completed a check of my gas range. He was knowledgeable, very helpful, and very thorough. I am very satisfied with the work.
Price assessment: Reasonable price
Price: $1–200
Services: Service not listed
Response from the owner · 4 days ago
Jean Redford- Thank you for the kind words and for recognizing the hard work of our team at ServiceOne Heating, Cooling, Plumbing & Electrical. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Alicia Johnston, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Brandon did an excellent job. Went over everything with us in detail. In the future if we need an Electrician we’ll call on Brandon.
Price assessment: Reasonable price
Price: $1–200
Services: Service not listed
Response from the owner · a week ago
Diane Peters, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Brandon was very helpful
in explaining our situation
Very nice guy!
Price assessment: Reasonable price
Price: $1–200
Services: Service not listed
Response from the owner · a week ago
Rob Hubbard, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at ServiceOne Heating, Cooling, Plumbing & Electrical. We strive to exceed expectations, and we are grateful that we did so for you.
Ben Klein, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at ServiceOne Heating, Cooling, Plumbing & Electrical. We appreciate your business and look forward to serving you again in the future.
Richard did an outstanding job. Had to put in new fan motor-glad I had someone with experience and skill. Valuable asset to Service One.
Price assessment: Great price
Price: $1–200
Services: Service not listed
Response from the owner · a week ago
Bill Stiller- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing ServiceOne Heating, Cooling, Plumbing & Electrical for your needs - we appreciate your business.
Richard did great job with my wash.. great service!!!
Price assessment: Reasonable price
Price: $200–400
Services: Service not listed
Response from the owner · a week ago
Chad Ellison- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing ServiceOne Heating, Cooling, Plumbing & Electrical for your needs - we appreciate your business.
Austin was very Professional and we are most happy with his thorough job with the Frigidaire dryer appointment today!
Price assessment: Reasonable price
Price: $1–200
Services: Service not listed
Response from the owner · 2 weeks ago
Pam- Thank you for the kind words and for recognizing the hard work of our team at ServiceOne Heating, Cooling, Plumbing & Electrical. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
