Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts
Google reviewers rate SERVPRO of Fall River five stars based on 146 reviews, noting that the owner responds to 75 percent of them. Customers frequently cite punctual response times, professional communication, and effective handling of water damage and flood cleanup. Staff are described as polite, knowledgeable, and helpful in coordinating with insurance adjusters, which eases stressful situations. One review mentions a minor glitch during the service, though the final results were satisfactory.
Data from Google, last updated November 2, 2026.
146 Google reviews we collected
Phrases our text analysis found in 60 written reviews
How often each topic comes up in the written reviews
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Zack and he's crue did a great job very polite answer all our questions and was careful with everything in the house thank you so much we really appre…”
“Hi great service and Melinda good professional and careing coutume needs”
“I would highly recommend them to anyone and will use them more in the future if i have any other issues.”
“The company completed our project promptly and were courteous in all interactions.”
“Darcey was very helpful explaining the process when I called.”
“Amazing service I honestly would not go anywhere else !”
“Outstanding service and great price.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 146 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
A great deep clean of my house!
Thank you so much, Anna! We're delighted you were pleased with the deep clean of your house. Our team is dedicated to providing top-notch service, and it's great to know we met your expectations.
Zack and he's crue did a great job very polite answer all our questions and was careful with everything in the house thank you so much we really appreciate your service.
Thank you so much for your wonderful feedback, Ana! We're thrilled to hear that Zack and his crew provided polite and careful service during your restoration process at SERVPRO of Fall River!
Servpro was quick, professional, and thorough. They made a stressful situation so much easier to handle. Highly recommend their team!
Thank you so much for your wonderful feedback, Bill! Your recommendation means a lot to us!
The process of having strangers come into your home to clean up after damage, is very unnerving. Jen and the guys from SERVPRO FR were understanding and very thoughtful. After a minor glitch, Danny finished up my place. When I walked in I was very happy with the results. He is an amazing worker and takes pride in his job!!! Would definitely recommend !
Thank you so much for your kind words and for trusting us with your home. We understand how stressful these situations can be, and we’re glad that our team could provide the care and professionalism you needed. If you ever need anything in the future, don’t hesitate to reach out!
The company completed our project promptly and were courteous in all interactions. All service was done professionally. Highly recommend!
Thank you so much for your kind words! It was truly our pleasure to assist you with your project, and your recommendation means the world to us. If you ever need our services again, don’t hesitate to reach out!
Easy to work with and fast service
Hello Noah, thank you so much for taking the time in leaving us a review. We appreciate it!
SERVPRO did a fantastic job for me. Cleaned out water damage in crawl space. Everything looks pristine!
Hello, We are so happy to have helped and glad everything went smoothly. Thank you so much for leaving us a 5-star review!
During the storm our basement flooded. Darcey was very helpful explaining the process when I called. The crew came out and did a great job.
Hello Elvira, Thank you so much for your kind words, we're so glad we were able to exceed your expectations!
Great job 👏 in the work they provided... quick turn around. Will recommend 👌
Hello Marcos, Our team makes it a top priority to make things go as smoothly as possible. Thank you for taking the time to leave us a review. We appreciate it!
Quick and efficient - thank you!
Hello Andrea, Please let us know if you ever need anything! Thank you again for taking your time to leave us a review. We appreciate it!
Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts