Water damage restoration service · Barnstable Town, MA
SERVPRO of Mid-Outer Cape Cod at a glance
Google reviewers rate SERVPRO of Mid-Outer Cape Cod five stars based on ninety reviews, noting that the owner responds to all feedback. Customers describe the company as punctual, professional, and thorough in handling water damage, mold removal, and reconstruction. Recurring themes include clear communication, efficient scheduling, and helpful staff who explain processes and address concerns. No common criticisms are evident in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 90 reviews (99% five-star).
Reviews on this page: 90 Google reviews (80 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
SN
Sharise Nunnally3 reviews
★★★★★
We would give 10 stars if we could. Servpro was phenomenal from start to finish. Our kitchen, living room, dining area, laundry room and finished basement with a bathroom were reconstructed by Christopher Garrett, the Reconstruction Manager, Braydon and TEAM LABRIE. They service MA, Plymouth/Wareham and Mid-Outer Cape Cod. The builders, movers, painters, hood installers and plumber were professional, thorough, very competent, flexible and wonderful to work with. The owner is a very special person.
Price assessment: Great price
Services: Service not listed
Response time: 0–1 hr
Response from the owner · 5 months ago
Thank you so much, Sharise! We’re grateful you took the time to share your positive experience with our team. It's great to hear that our professionals were quick to respond and provided excellent service. Your recommendation means a lot to us, and we appreciate your trust in SERVPRO!
I appreciate all the work that philip Richard Gerald Elliston and Chevy accomplished. I give them 5 stars
Price assessment: Great price
Response from the owner · a month ago
Thanks a lot, Deborah! We appreciate your kind words and are glad our team provided you with excellent service. Your support means a lot to us at SERVPRO!
I just had mold removed. ServPro did an excellent job! ELLISTON, KEVIN & Phillip Santangelo were fantastic. I’d highly recommend them to anyone who needs work done.
Price assessment: Not sure
Response time: 0–1 hr
Response from the owner · a month ago
Thank you so much, Linda! We're grateful you took the time to share your experience. Our team is dedicated to providing excellent service, and it's wonderful to know that you were pleased with the mold removal. Your recommendation means a lot to us!
I hired Servpro to due abatement after a water leak. The team was very professional and kept me informed through the entire abatement process. 5 stars for team members Jeremy and Najwa. Phillip, the project manager was great as well.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 4 months ago
Thank you so much, Gail! We're glad to hear that our team provided you with professional service and kept you informed throughout the abatement process. Your recognition of our team members and project manager is greatly appreciated, and it motivates us to maintain our commitment to quality service at SERVPRO.
Very pleased with clean-up from wayer damage. Richard and Gerald were courteous and thorough. When asked, they answered ALL my questions and were most reassuring that all would be well! Would recommend them highly!!
Price assessment: Not sure
Services: Service not listed
Response from the owner · 6 months ago
We appreciate your kind words, Jo! It’s wonderful to hear that Richard and Gerald provided courteous and thorough service during your water damage clean-up, and we’re grateful for your recommendation!
We had water damage in an upstairs bathroom and bedroom with walk-in closet which extended to the kitchen directly underneath. Our insurance company recommended ServPro. From initial contact with Service Manager Phil through Reconstruction Manager Chris, response has been highly professional, caring, respectful of our home and responsive. As reconstruction has not yet begun, our interaction has been with the demolition team. Led by Jeremy, he, Rene and Nelson have been incredible. Jeremy and Rene did most of the work over three days, doing drywall flood cuts, removing hardwood floors and bathroom floor tiles and disassembling kitchen cabinetry. They are extremely hardworking and competent. Highly knowledgeable, Jeremy answered every question we asked, no matter how complex, and ensured the work done was minimally invasive while removing all affected material. He carefully installed plastic sheet barriers to protect the rest of the house as well as hardwood floor and stairway sheeting to protect against moving heavy dehumidifiers. Jeremy and Rene also constantly cleaned up after themselves, often vacuuming drywall dust. After less than three days of dehumidifying, heating and air circulation, they drove all moisture residue well under acceptable levels, setting the stage for reconstruction. We have been completely satisfied with ServPro to this point and would highly recommend them, especially Jeremy and Rene.
Response from the owner · 6 months ago
We truly appreciate your wonderful feedback, Chris and Gordon! It's fantastic to hear that our team, especially Jeremy and Rene, provided you with such exceptional service during the water damage restoration process.
Thanks for your quick response and efficient work!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 10 months ago
Thank you so much for your wonderful feedback, Steven! We’re thrilled to hear that our quick response and efficient work made a positive impact during your restoration process at SERVPRO of Mid-Outer Cape Cod!
Jeremy and Jared did a great job and kept us well informed on everything .
And Philip the project manager kept us well informed and was very attentive any questions or concerns we may have had.
Price assessment: Not sure
Response from the owner · 10 months ago
Thank you for your wonderful feedback, Roberta! We’re thrilled to hear that Jeremy, Jared, and Philip provided excellent communication and attentiveness throughout your project. Your satisfaction inspires us to keep delivering top-notch restoration services at SERVPRO of Mid-Outer Cape Cod!
Richard did an excellent job with our mold and water damage mitigation and remediation! He explained the process, showed me findings, and always kept the work area clean. Very happy I chose Servpro!
Response from the owner · 10 months ago
Thank you for your wonderful feedback, Jacob! We're thrilled to hear that Richard provided excellent service during your mold and water damage mitigation and remediation, and we appreciate your kind words about our team's commitment to cleanliness and communication at SERVPRO of Mid-Outer Cape Cod!
Richard and Eliston were professional, kind and super helpful. They did very good work and didn’t leave until my concerns were all resolved. Thanks for the good work!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 11 months ago
Thank you for your feedback, Michelle! We're glad to hear that Richard and Eliston provided professional and helpful service, and we appreciate your recognition of their efforts. Your input helps us continue to deliver excellent restoration services at SERVPRO of Mid-Outer Cape Cod!
