SERVPRO of Taunton, Mansfield, Seekonk, Dighton at a glance
Customers frequently praise SERVPRO for its quick response times, professional demeanor, and clear communication during water damage, mold, and sewage restoration projects. Many reviewers highlight the team's efficiency in handling cleanup, demolition, and reconstruction while coordinating with insurance companies. However, a small number of one-star reviews criticize the company for incomplete work, unexpected additional costs, and unprofessional phone interactions, contrasting with the generally positive experience reported by the majority.
Google rating: 4.7 out of 5 from 106 reviews (92% five-star).
Reviews on this page: 106 Google reviews (98 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 2, 2026.
Service: Water Purification Service serving Taunton, Massachusetts.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
106 reviews on Google
5★97
4★1
3★0
2★0
1★8
Reviews from Google, shown as published (original wording, unedited).
MB
Matthew Bouffard1 review
★★★★★
ServPro helped me out after the recent storm brought water into our basement.
Cameron, Jason F., Gavin P., and Dylan P. handled the setup, remediation, and equipment removal after the job was done. All four representatives were professional and informative throughout the process and I’m happy with the results.
Services: Water removal
Response from the owner · 3 weeks ago
Thanks a lot, Matthew! We're glad our team could assist you after the storm and that you were satisfied with the professionalism and communication throughout the process. Your positive feedback about SERVPRO is greatly appreciated!
Daily updates make such a difference during a project like this, and it's great that Antonio, Dylan and Jason kept that communication going while staying polite and respectful throughout. That combination of good work and good manners is exactly what we aim for. We'll pass your kind words along to them, and we're glad you took the time to share this. Should you ever need us again, we'll be ready to help.
Fast response with professional employees!!
Jason F and Cameron were great!!
Price assessment: Not sure
Services: Water removal
Response time: 0–1 hr
Response from the owner · 3 weeks ago
Speed matters when you're dealing with a problem like this, so we're happy Jason F and Cameron got to you quickly and handled things professionally from start to finish. Reviews like this one mean a lot to our crew and confirm they're doing right by the people they help. If you ever need us again down the road, we'll be ready to jump in.
I had a serious water leak in my bathroom ceiling, and the damage was so extensive that the entire bathroom had to be demolished. Studio 24 Restoration responded quickly, handled the cleanup and demolition, and also helped with the complete rebuild. They were professional, knowledgeable, and knew exactly how to work with my insurance company throughout the entire process. Great company and excellent service!
Price assessment: Great price
Services: Flood restoration
Response time: 0–1 hr
Response from the owner · a month ago
Thanks a lot, Katie! We're grateful for your kind words about our team's professionalism and expertise. It's great to know that we could assist you through the entire process after your water leak. Your satisfaction is important to us, and we appreciate you recognizing our efforts at SERVPRO.
Jason, Cameron and Curt were great. Very knowledgeable, professional and kind. Thankful for their hard work and def recommend this Taunton crew. TY!
Services: Mold mitigation
Response from the owner · a month ago
Kindness paired with hard work is a great combination, and it sounds like Jason, Cameron and Curt gave you exactly that. Knowing their professionalism and knowledge stood out to you means a lot, and recommending the Taunton crew is the best compliment we could ask for. We're grateful you took the time to share this, and we'd be glad to help again whenever you need us.
Adam, Nate and Zack from the Taunton office were excellent. Very quick response.
Each of them explained everything that they were going to do and kept us informed throughout the whole process. If I could give them a higher rating than a 10 I definitely feel they deserve it.
Thanks to the whole SERVPRO team for making a stressful situation so much easier than I hoped for.
Price assessment: Not sure
Services: Flood restoration, Flood cleanup, Water removal, Water damage-related cleanup & repair
Response from the owner · a month ago
Diane, a rating of 10 out of 10 is quite the compliment, and we'll be sure Adam, Nate and Zack know how much it meant to you. Clear communication makes such a difference when you're already dealing with a stressful situation, and it sounds like they kept you in the loop every step of the way. Making things easier than expected is exactly what we hope for on every job. If anything else ever comes up, we're just a call away.
I contacted Servpro to deal with the damage to my kitchen created by a leaky instant hot water dispenser. Curtis MacFarland managed the mold mitigation portion of the project. Adam V. and Nate B. did the work. They were on time each day, courteous, efficient, and did a great job. The reconstruction part of the project will start soon with Servpro again doing the work.
Services: Mold mitigation
Response from the owner · a month ago
A leaky hot water dispenser causing mold issues is a headache, but it sounds like Curtis, Adam, and Nate handled the mitigation side exactly how it should be done, showing up on time and getting the work done efficiently. That kind of consistency day after day makes a real difference. Glad to hear the reconstruction phase is coming up next, and we're looking forward to finishing the job right for you. Reach out anytime as that part gets underway, and thanks for trusting us with the whole process.
So far everything went well.
Very nice technicians.
Price assessment: Not sure
Services: Mold inspection
Response time: 0–1 hr
Response from the owner · 2 months ago
Thank you so much, Jaqueline! We're glad to hear everything went well and that our team made a positive impression. Your satisfaction is important to us at SERVPRO.
Jason F, Cameron, Dylan, Antonio and Joe C did a great job cleaning our basement after a flood! Super nice, efficient and cleaned up the basement amazing.
Price assessment: Not sure
Services: Flood restoration, Flood cleanup, Water removal
Response from the owner · 2 months ago
A flooded basement is never fun to deal with, so it's great to hear Jason F, Cameron, Dylan, Antonio and Joe C got in there and handled it efficiently while keeping things pleasant along the way. That's a lot of hands on one job, and it shows they worked well as a team to get your space back to normal. We'll make sure all five hear how much you appreciated their work, Kim. Should you ever need us again, we'll be ready to help.
Adam and Nate were great. Professional, knowledgeable, and got the job done quick. Zach the estimator was a big help as well, they all made everything easy and straight forward with the mold remediation in my house. Would recommend to anyone.
Price assessment: Not sure
Services: Mold inspection, Water removal, Mold mitigation, Water damage-related cleanup & repair, Mold remediation, Mold cleaning, Water damage-related mold removal
Response from the owner · 3 months ago
Mold remediation isn't a small thing to deal with, so it's great to hear Adam and Nate kept things moving quickly without cutting corners, and that Zach made the estimating side simple to understand. That kind of teamwork from start to finish is exactly what we aim for on every job. We'll pass your kind words along to all three of them, Duston. If anything else comes up at your house down the road, don't hesitate to give us a call, and we appreciate you recommending us to others.