Google reviewers rate the company 4.8 out of 5 based on 347 reviews, with the owner responding to 76 percent of them. Customers frequently cite professional conduct, quick response times, and clear communication during water damage, mold, and fire restoration jobs. However, some low-star reviews highlight issues with denied service for specific property types, perceived cost maximization, and broken items or incomplete work during repairs.
Google rating: 4.8 out of 5 from 347 reviews (95% five-star).
Reviews on this page: 347 Google reviews (328 with written comments, 9 with photos).
Owner responses: the business replied to 76% of reviews.
Most recent review: October 10, 2026.
Service: Steam Cleaning Service serving Bradenton, Florida.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
347 reviews on Google
5★330
4★3
3★1
2★2
1★11
Reviews from Google, shown as published (original wording, unedited).
YL
Yoiber Lugo1 review
★★★★★
I am very happy with the work done. They were professional, responsible, and careful with my home. Everything was done beautifully and exceeded my expectations. I highly recommend them!
Response from the owner · a week ago
Thank you for sharing such thoughtful feedback! We know that having work performed in your home requires a great deal of trust, and we're glad our team earned yours. Hearing that they treated your home with care, followed through on their responsibilities, and delivered results beyond your expectations is especially rewarding. That's exactly the experience we strive to provide at SERVPRO of Bradenton. We truly appreciate your recommendation and the opportunity to serve you!
The Servpro Team Fekrie, Harold, and Roxanna were so professional, polite, and extremely effective and responsive. Minimal impact to my schedule and busy day. Thanks Rob for all the great communication leading up to service day!
Thank you so much, Jasmine! We appreciate your kind words about our team and are glad to hear that we could minimize the impact on your busy day. Communication is key for us, and it's great to know that it made a difference for you. Your feedback means a lot to us at SERVPRO!
I recommend Servpro 100% without hesitation; I had damage to my air conditioning. Thanks to the young lady—you were very good, Fekrie Johanna—and thank you for all the information, Mr. Trevor.
Response from the owner · 2 months ago
Thanks a lot, Dariana! We appreciate your kind words and are glad our team could assist you with your air conditioning damage. Your recommendation means a lot to us, and we're here to help whenever you need SERVPRO again!
Thank you to Servpro, Reinaldo, and Nelson for solving the mold problem at my business so quickly.
Response from the owner · 2 months ago
Thanks a lot, Madelen! We appreciate your kind words about our team and are glad we could quickly resolve the mold issue at your business. Your satisfaction is important to us!
Really happy with how everything turned out! Reinaldo and Nelson were awesome and took care of the repairs quickly. Great experience overall!
Response from the owner · 2 months ago
Thank you so much, Daniela! We're glad to hear everything turned out well and that our team provided a great experience while handling the repairs quickly. Your positive feedback means a lot to us!
Luis Torres has been most helpful working my issue. He was very courteous and professional.
Services: Flood restoration
Response from the owner · 2 months ago
Courtesy and professionalism are exactly what we want every customer to experience, so it's great to hear Luis delivered on both while working through your issue, Terry. We'll be sure he hears how much it was appreciated. If anything else comes up down the road, don't hesitate to give us a call.
I had water damage in my laundry room closet. The Servpro team arrived and worked very quickly; I highly recommend them. Fekrie, Johanna, and Roxanna were fast in handling the emergency.
Response from the owner · Edited 2 months ago
Thank you so much, Kaolis! We appreciate your kind words about our team and are glad to hear that we could assist you quickly during your emergency. Your recommendation means a lot to us, and we’re here to help whenever you need SERVPRO again!
I had a kitchen fire at home and the microwave exploded. I called Servpro, and they sent an excellent team; Fekrie and Johanna were very professional.
Response from the owner · Edited 2 months ago
Thank you so much, Crisbel! We're grateful you shared your experience with us and glad to hear that our team provided professional service during such a challenging time. Your satisfaction is our priority at SERVPRO, and we appreciate your kind words!
The Servpro team was fast and professional; I recommend them 100 percent. The team was very quick—Fekrie, Johanna, and Nelson were very dedicated and professional.
Response from the owner · Edited 2 months ago
Thanks a lot, RubiSport! We appreciate your kind words about our team's fast and professional service. It's great to know that Fekrie, Johanna, and Nelson made a positive impact during your experience with SERVPRO.
Luis Torres , Roxanna and Ferkie were called for a last minute emergency prior to a clients closing. They all went above and beyond to make sure it did not cause any delays for the seller. They evaluated at 9:00 and the entire home was completed by 4:30. Thank you Team !!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 months ago
Thank you for sharing your experience and for trusting SERVPRO.
We're so glad Luis, Roxana, and Fekrie were able to respond quickly and help your client before closing day. We understand how important tight deadlines can be, and our team takes pride in providing fast, professional emergency restoration services without compromising quality. It's wonderful to hear they completed the entire home the same day and helped keep the closing on track.
We truly appreciate your kind words and your recognition of Luis, Roxana, and Fekrie. Thank you for choosing SERVPRO.
