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Sgt Junk-It

Junk removal service · Louisville, KY

5.0 ★★★★★ 219 Google reviews · 24 photos
99%five-star reviews
100%reviews answered by the owner
Feb 2026latest review

Sgt Junk-It at a glance

Google reviewers rate Sgt Junk-It 5/5 based on 219 reviews, noting that the owner responds to all feedback. Customers frequently cite punctual arrival, clear communication, and reasonable pricing as key strengths. The crew is described as professional, efficient, and friendly while handling various removal tasks, including heavy furniture and yard waste. No common criticisms appear in the provided excerpts, which consistently highlight positive experiences and intent to use the service again.

  • Google rating: 5.0 out of 5 from 219 reviews (99% five-star).
  • Reviews on this page: 219 Google reviews (189 with written comments, 2 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: February 21, 2026.
  • Service: Junk Removal serving Louisville, Kentucky.

Data from Google, last updated November 3, 2026.

Star ratings

219 Google reviews we collected

  • 5 stars21699%
  • 4 stars31%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 189 written reviews

  • Praise44999%
  • Complaints41%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11425%
  • Speed & response11024%
  • Would recommend7517%
  • Price & value7216%
  • Quality & results5713%
  • Communication194%
  • Honesty & trust61%

What customers talk about

We read 189 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very nice down to earth people and reasonably priced.”
  • “Crew showed up and removed some illegally dumped waste from my neighborhood quickly and for a fair price.”
  • “I would highly recommend their services as well as use them again.”
  • “They asked a few questions, confirmed the (extremely reasonable) price, and got me on the schedule for Monday.”
  • “They did an outstanding job and I really do appreciate it.”
    “They showed up on time (even though the weather was awful) and got everything cleared and hauled away in a timely manner.”
  • “Great communication, On time, professional and friendly.”
  • “It’s rare to come across a team this reliable and courteous.”

People customers mention

  • Austin 6 reviews
  • Mike 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 219 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kelly Evans1 reviewTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice down to earth people and reasonably priced. Look forward to working with yall again in the future

Response from the owner · 8 months ago

Thank you, Kelly! We’d love to come back any time.

Heather Shake2 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super professional and on time. They did a great job!

Response from the owner · 8 months ago

Thanks, Heather! Glad we could help today!

Darlene Drake7 reviewsTotal number of Google reviews Darlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The two gentlemen that came to my home to collect a sofa and a recliner were absolutely wonderful. They were professional, and completed the job swiftly. They were also friendly and attentive to the fact that I have two cats and that they were safe and didn't get out the door. I highly recommend this service. I will be calling again for any removal projects that I may have.

Response from the owner · 9 months ago

Thank you for letting us know about your experience, Darlene! We’re glad we could get your furniture removal taken care of quickly & professionally & we’d be happy to comeback any time you need us.

Carla SummersLocal Guide · 15 reviewsTotal number of Google reviews Carla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend! Chris and Zoe were amazing! They worked nonstop from around 11 until 6:30. I never seen them take a break other than when they had to leave to go grab lunch and to dump the load! They was very professional and polite. I will definitely use them again in the future! Thanks again so much you too for all your hard work! It was much appreciated!

Response from the owner · 9 months ago

Thank you for leaving such a kind review of our service, Carla! We appreciate the opportunity to help with your junk removal needs!

Michael Nagel6 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super friendly folks to do business with. Crew showed up and removed some illegally dumped waste from my neighborhood quickly and for a fair price.

Response from the owner · 10 months ago

Thank you for taking the time to leave us a review, Michael! We’re glad we could get your neighborhood cleaned up.

Adam Shaw10 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly competitive pricing. Super friendly and easy to schedule. They showed up on time (even though the weather was awful) and got everything cleared and hauled away in a timely manner. Everyone I dealt with was polite and professional. I would definitely use them again.

Response from the owner · 11 months ago

Thanks so much for taking the time to leave us such a nice review! We’re glad we could make your junk removal experience a good one & would be more than happy to come back any time!

Karin McAuliffe4 reviewsTotal number of Google reviews Karin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great guys. Really appreciated their work.

Response from the owner · 11 months ago

Thank you, Karin! Glad we could help today.

Contina Birdsong2 reviewsTotal number of Google reviews Contina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for helping me it been a beautiful experience

Response from the owner · 11 months ago

We’re happy we could help! Thank you for choosing Sgt. Junk-It.

Nick Smith5 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Confirmed appointment day before, showed up within window as scheduled. Very courteous and professional. Removed piano from second floor with no issues. They even helped me reinstall the front door and took a junk door without issue. Couldn’t have asked for anything better! I will definitely keep them in mind for any other removal projects. Thanks for all your help.

Response from the owner · 11 months ago

Thank you for the review Nick! It was a pleasure serving you. We’re grateful that you chose us for your piano removal needs and we’re so glad to hear you were satisfied with the service. We look forward to serving you again in the future!

JK Mercer1 reviewTotal number of Google reviews JK has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fair price. Easy to work with.

Response from the owner · a year ago

Thank you for choosing Sgt. Junk-It! We’re happy to serve our community in and around Louisville!

Sgt Junk-It on Google Maps →

Business details