Analyzing 7,543,9767.5M ReviewsFor 21,23321.2K Experts
Google reviewers rate Shaffer Dry Cleaning highly for quick turnaround, friendly staff, and reasonable pricing. Customers frequently praise the quality of cleaning for delicate or stained items, as well as the facility's clean environment and environmental practices. However, lower-rated reviews highlight concerns regarding communication delays, unreturned messages, and instances of garment damage or unwanted scents.
Data from Google, last updated November 2, 2026.
137 Google reviews we collected
Phrases our text analysis found in 103 written reviews
How often each topic comes up in the written reviews
We read 103 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dropping off was very easy and friendly and the turnaround was quick.”
“Very easy, and efficient did a good job for the price .”
“I have been a customer of Shaffer Dry Cleaners for years and they have always provided excellent service.”
“It’s affordable too, and that’s why I keep coming back.”
“Definitely worth the price, and I highly recommend them.”
“Ross gave me the price upfront when I asked him and was very transparent.”
“The drop off was straightforward and they made communication regarding a leather piece that would be more costly before proceeding which I find amazing.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 137 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fast, friendly, and speedy service!
Amy, we’re so pleased to hear our team made your visit both friendly and fast. It means a lot that our service felt efficient and pleasant to you. We look forward to serving you again soon.
Reliable and flexible!
Josh A, thank you for the five-star rating. It’s great to hear our reliability and flexibility made a difference. We welcome the chance to assist you again.
Very easy, and efficient did a good job for the price . I will return 😀✌️
Michael, we’re thrilled the experience was easy and efficient and that you found good value. We appreciate you taking the time to share this and look forward to welcoming you back.
Friendly staff , fast service
We appreciate the five-star review, Jeremiah. It is great to hear our team was friendly and efficient. Your feedback encourages us to keep up the pace. We look forward to serving you again.
We love Schaffer Dry Cleaner. They are always kind, do a good job of cleaning our clothes and give a military discount!
Jeremy and Sherri, thank you for the kind words and for choosing us. We are glad our team treats you well and that your garments meet your expectations. We appreciate you highlighting the military discount and are proud to serve you. We welcome you back anytime.
Friendly, professional and great service.
Tina, we really appreciate your five-star feedback. Hearing that our team was friendly, professional, and provided great service means a lot to us. We aim to keep delivering that experience and hope to help you again soon.
Friendly staff. Quick service.
Thanks for the five-star rating. We are glad our team was welcoming and that your visit was quick. Your feedback encourages us to keep delivering friendly, efficient service.
They really took care of my kimono and the time it took was pretty fast considering it was a holiday weekend. Thank you so much!!
It’s wonderful to hear your kimono was handled with care and returned quickly even during a holiday weekend. We appreciate your kind review and are grateful you chose us. We look forward to helping you again.
Friendly check-in clean facility, fast service.
Paul, thanks for highlighting our friendly check-in, clean facility and fast service. We appreciate hearing this and it keeps our team motivated to maintain those standards. We welcome you back anytime.
Always fast and great service . My jersey is clean and patches sewed on perfectly ! Thank you !
We're thrilled to hear that you had a great experience with us, Scott! Thank you for choosing Shaffer Dry Cleaning & Laundry. If you ever need our services again, don't hesitate to give us a call at (520) 721-1180.
Analyzing 7,543,9767.5M ReviewsFor 21,23321.2K Experts