Google reviewers rate Shah Wellness and Medspa five stars based on 262 reviews. Clients frequently cite punctuality, clear communication, and personalized care during services like BBL, chemical peels, and laser treatments. The facility is described as clean and professional, with providers noted for explaining procedures thoroughly and offering conservative treatment plans. One low-star review criticized a laser session for feeling weak and ineffective, contrasting with the generally positive feedback regarding treatment results and staff knowledge.
Google rating: 5.0 out of 5 from 262 reviews (99% five-star).
Reviews on this page: 262 Google reviews (221 with written comments, 3 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: October 30, 2026.
Service: Medical Spa serving Boston, Massachusetts.
Data from Google, last updated November 2, 2026.
Star ratings
262 Google reviews we collected
5.0of 5
5 stars25999%
4 stars00%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 221 written reviews
99%praise
Praise37799%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11931%
Quality & results8623%
Would recommend7921%
Communication5013%
Honesty & trust287%
Speed & response92%
Price & value82%
What customers talk about
We read 221 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The appointments go by so fast because it’s a lot of fun to talk to Yiota, I could chat with her for hours, she is so nice.”
“Kamilla is incredibly knowledgeable, thorough, and thoughtful.”
“I’m so grateful for her thoughtful approach and care, and I can’t recommend her highly enough!”
“I can't recommend Dr.”
“She really listened to my goals and worked with me to create a conservative skin plan, exactly what I wanted, with such effective results.”
“She is genuinely the most down to earth, talented professional I have met in awhile.”
“Yiota is quick, efficient and ensures the process is painless.”
“Really good value, beautiful spa, expert treatment!”
People customers mention
Sunny19 reviews
Botox12 reviews
Kamilla9 reviews
Westwood8 reviews
Pharoah6 reviews
Groupon4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Yiota is incredible! Already after first appointment I saw a substantial difference in my hair growth- it is significantly less and the hair that does grow is thinner. My skin is softer and smoother. Yiota is quick, efficient and ensures the process is painless. The appointments go by so fast because it’s a lot of fun to talk to Yiota, I could chat with her for hours, she is so nice.
Price assessment: Great price
Services: Laser hair removal
Response from the owner · 3 weeks ago
Hi Jana! We’re thrilled you’re already seeing such a difference after just one treatment. Yiota has such a wonderful way of making every appointment comfortable and easy. We can’t wait to see your continued results!
A
Alisa De Santis10 reviewsiTotal number of Google reviews Alisa has written across all businesses on Google Maps, not just this one.
Kamilla is amazing! I came to Shah for chemical peels to address hormonal breakouts and lingering pigmentation, and I couldn’t be happier with my experience. Kamilla is incredibly knowledgeable, thorough, and thoughtful. She takes the time to understand your skin and makes you feel comfortable and confident throughout the process. I highly recommend her—you’ll be in great hands!
A
Andrea D3 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Dr Shah despite being super busy took the time to sit down and have a 1:1 with me. She is genuinely the most down to earth, talented professional I have met in awhile. She is an absolute gem to the Westwood area 🩷
Response from the owner · a week ago
Hi Andrea! Your kind words mean so much to us! Dr. Shah truly loves connecting with her patients and she especially enjoys you seeing you in the office. We look forward to seeing you at Shah Med Spa soon!
J
Juliana Fayad10 reviewsiTotal number of Google reviews Juliana has written across all businesses on Google Maps, not just this one.
I’ve had a great experience at Shah Wellness & Medspa in Boston. Dr. Sunny Shah does my treatments, and she is wonderful! I always feel comfortable and well cared for. Having a doctor I trust makes all the difference. I’m so happy I found this place.
Highly recommend!
Response from the owner · 2 weeks ago
Hi Juliana! Thank you so much for your sweet words! We’re so happy you feel comfortable and cared for with Dr. Shah. Your trust means the world to us, and we’re so grateful to have you as part of our Shah Med Spa family!
J
Jenissa Esmurria2 reviewsiTotal number of Google reviews Jenissa has written across all businesses on Google Maps, not just this one.
Hi Jenissa! Thank you so much for your kind review! We’re so happy to hear you had a great experience at Shah Med Spa. We truly appreciate your support and look forward to seeing you again!
P
Paola M. Ferrer, Esq.Local Guide · 13 reviewsiTotal number of Google reviews Paola has written across all businesses on Google Maps, not just this one.
Trust is everything when it comes to aesthetic treatments. In my mid-fifties, I take a very conservative approach to my care, and having experienced constant staff turnover elsewhere, having a board-certified surgeon personally provide medspa services provides complete peace of mind. She is exceptionally kind, honest, and genuinely listens to your goals without pushing unnecessary treatments.
Response from the owner · 3 weeks ago
Hi Paola! Thank you so much for sharing this. Dr. Shah truly values the trust her patients place in her. Knowing that you feel heard, comfortable, and confident in her care means a lot. We appreciate your thoughtful words!
A
Amelia Amato6 reviewsiTotal number of Google reviews Amelia has written across all businesses on Google Maps, not just this one.
Kamilla was extremely thorough with education on the product she was utilizing and the services she was performing. She provided a very warm and welcoming experience. It is clear that she wants what’s best for her clients and not just interested in what’s most costly. Overall great experience and will for sure be a returning customer!
Price assessment: Great price
Services: Lip fillers, BOTOX treatments
Response from the owner · 3 weeks ago
Hi Amelia! Kamilla truly cares about educating her patients and making recommendations based on what is best for them. We’re so glad you felt comfortable and cared for, and we look forward to welcoming you back!
V
Victoria Nadile4 reviewsiTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Dr. Shah is absolutely amazing! A true doctor-artist. She really listened to my goals and worked with me to create a conservative skin plan, exactly what I wanted, with such effective results. I’ve never felt more confident or happier with my skin. I’m so grateful for her thoughtful approach and care, and I can’t recommend her highly enough!
Response from the owner · 3 weeks ago
Hi Victoria! Thank you so much! Dr. Shah truly values a thoughtful, personalized approach, and we’re so happy you’re loving your results and feeling confident in your skin!
M
Maria Salgueiro5 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Love going to Dr Shah. She puts me at ease and shows so much care for what she’s doing and who she is treating. Incredible knowledgeable and I can’t wait to go back.
Services: Sculptra treatments
Response from the owner · 3 weeks ago
Hi Maria! We so glad you felt comfortable and cared for during your Sculptra visit. We look forward to seeing you again at Shah Med Spa!
