Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts
Google reviewers rate Shala Yoga Loft five stars based on 135 reviews, frequently praising the welcoming atmosphere, knowledgeable instructors, and comfortable studio environment. Customers highlight the provision of equipment, discounted pricing for first-time visitors, and diverse class options like gentle yoga and sound healing. The sole recurring criticism involves a dispute over owner communication, where one reviewer felt the studio’s response to their feedback was dismissive and unaccommodating toward new students.
Data from Google, last updated November 9, 2026.
135 Google reviews we collected
Phrases our text analysis found in 124 written reviews
How often each topic comes up in the written reviews
We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kelly was an excellent teacher-she welcomed me in kindly, offered a brief tour of the studio upon my arrival and was helpful throughout the session.”
“This was a great experience for my first time going to a true Yoga class.”
“5 stars for the other members too, because they were so genuinely welcoming and warm when I first joined.”
“Dropped in for a Friday noon class with Rebekah and immediately felt welcomed and relaxed.”
“…he space feels so comfortable and uplifting, and the prices are very reasonable for the quality and value the studio offers.…”
“I’m one month into practice and I can honestly say I’m learning to listen and trust my body.”
“The Yoga Nidra was explained well before we got started and it was exactly what I needed that day.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 135 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Best yoga in the history of the universe!
Kevin, that made us smile!! We’re so glad you enjoyed your first session with Tina and hope to see you back at the shala soon! with love & kindness ~ Ruth & Tina
Kelly was an excellent teacher-she welcomed me in kindly, offered a brief tour of the studio upon my arrival and was helpful throughout the session. The ambience of Shala is inviting—reminiscent of a relaxing treehouse due to its high ceiling and wooden floors throughout the studio, which offered a grounding earth energy. The studio was kept around mid-80’s°F for the session, and at the end Kelly delivered a cold, damp towel to cool off with, which smelled like a blend of eucalyptus and mint. I walked out of Shala (drenched in sweat) feeling restored and accomplished with a smile on my face. I’m definitely looking forward to the next session!
Thank you so much for your thoughtful review. We're delighted that you felt welcomed and enjoyed your experience at our shala. Kelli has a wonderful way of making students feel at home while guiding them through a strong, rewarding practice. We especially loved your description of the studio as a relaxing treehouse. Creating a warm, inviting space where students can feel both challenged and restored is exactly what we strive for. We look forward to welcoming you back soon. with love and kindness ~ Ruth & Tina
I’m visiting from out of town and am so grateful to have taken a class at Shala during my time in Plano. Everything about the experience was peaceful and beautiful; the space, the teaching, the energy in the room. Tina and Ruth have created something truly special here, and I hope I have the opportunity to come back someday!
Nancy, Thank you for taking the time to share this, and for visiting us while you were in Plano. As a fellow Shala owner, we are grateful you felt the peace and care we try to bring into the room, especially from someone who creates that same space daily. Gratitude for your visit, safe journey, until we meet again. Āśīrvāda (blessings) to you and your community at Prana Yoga LA. with love & kindness, Tina & Ruth
Had such a great first class at Gentle yoga with Sarah! Will definitely be returning & trying out some other classes!
Emma, thank you so much for sharing with us. We’re so happy your first Gentle Yoga class with Sarah felt like such a good fit. She has a wonderful gift for creating a warm, welcoming space, and we’re thrilled to hear you’ll be coming back to explore more of the schedule. We look forward to practicing with you again soon! with love & kindness ~ Ruth & Tina
Updated Review Following Owner Response The owners’ response has made it clear to me that the studio is less interested in welcoming new students and more focused on what felt like an attempt to shame someone who provided honest feedback. Their response also does not accurately reflect my full experience. Ruth and Tina, the studio has my number, and I’m happy to discuss the details by phone if you’d like to better understand my experience. I understand that things happen, and I’m not upset that I couldn’t take the class. I was looking forward to it and was willing to give the studio another chance and “try again next month.” I even declined a refund when offered because I wanted to use the pass in the future. I contacted the studio more than a month after accidentally purchasing a pass through the app. I promptly called, left a voicemail explaining the mistake, and expressed interest in attending. I was told an accommodation would be made and given the pass timeframe. I called back, expressed my gratitude, confirmed my interest via voicemail and never received another call. On August 25, I called again to clarify whether I could use the pass for a class I wanted to attend, unaware it was considered a “lab.” At that time, the waitlist was not full. The following morning, I saw the class was now full and a waitlist had opened. I added myself through the app, and called the studio again leaving another voicemail. Later that afternoon, I was told the pass could not be used for the lab and that I was 4th on the waitlist and should “try again next month.” However, the app showed I was actually 2nd, and I later moved to 1st. The app stated that we would receive a call two hours before class if a spot became available. I was ultimately called less than an hour before class and noticed my card had already been charged. I initially agreed to try to attend but ultimately could not given the short notice. I promptly called back so my spot could be given to someone else. I was offered a refund and declined because I was offered to use the pass in the future. I was surprised to later see the money had been refunded after the owners responded to my review. Regardless of their intention, the timing was disappointing. This experience was disappointing, but the owners’ response is what ultimately made me feel unwelcome. I hope they consider how their communication affects prospective students and whether their response truly aligns with the love, kindness, and community their studio promotes. —————————————————— Really bummed about the experience trying to get started here and hope to get some really needed help and care. I was really looking forward to going to this studio for one of their classes and made attempts to communicate over the phone and leave voicemails trying to touch base ahead of time. It was incredibly disheartening receive a late callback only to learn that the class I had been following up on was full and there was nothing they were willing to do to help. incredibly disappointing experience trying to communicate with the studio and gives off the impression they are uninterested in new members. I understand things happen but it’s incredibly disheartening as I had been looking forward to trying out this studio going as far as to cancel appointments and communicate ahead of time. Really bummed.
Gentle yoga with Natalie on Wednesdays and Fridays is absolutely wonderful. It may be gentle but it's not easy. This space and the class are so welcoming. The people in class could be anyone from a first time to a studio owner and everyone gets a great class. We really enjoy the people we have met and keep attending!
Thank you so much, Jeremy. We’re thrilled to hear that you’re enjoying Natalie’s Gentle Yoga classes. And you’re absolutely right - “gentle” doesn’t mean easy. We love that you feel welcomed and at home in our space. We’ll be sure to share your kind words with Natalie. with love and kindness ~ Ruth & Tina
Good teachers and I really enjoy their summer yoga in the park series
Matthew, Thank you so much for these kind words. We feel the same about our teachers; we are very blessed that they are part of our tribe. We're so glad you're enjoying our summer series at McCall. It is our opportunity to give back to the community, and teaching outdoors alongside all of you has been a real joy. We hope to see you on the mat again soon. with love & kindness, Tina & Ruth xo
Textures of space are relaxing. I like the fact they provide equipment.
Thank you so much for your kind words and for taking the time to leave us a review. We're so glad you enjoy the relaxing atmosphere of our space. That sense of calm is exactly what we hope everyone feels when they walk through our doors. We're happy to provide mats, props, and everything you need to support your practice. We look forward to welcoming you back to the shala soon. with love & kindness ~ Ruth & Tina
I had a wonderful experience at Shala Yoga Loft. The studio has a peaceful, welcoming atmosphere that makes it easy to relax and focus on your practice. The instructor was knowledgeable, encouraging, and provided clear guidance throughout the class. The space was clean, comfortable, and suitable for all experience levels. I left feeling refreshed and energized, and I’m looking forward to returning for more classes.
Thank you, Gloria, for taking the time to leave a review. We're so glad to hear that you found Shala Yoga Loft to be a peaceful and welcoming space. Creating an environment where students of all experience levels feel comfortable and supported is very important to us. We appreciate your kind words and hope to welcome you again soon. With love & kindness Ruth & Tina
So many green flags here: The level of education/credentials and experience in all of the teachers here is truly exceptional. Ruth and Tina have really created a wonderful environment and space to practice yoga in. 5 stars for the other members too, because they were so genuinely welcoming and warm when I first joined. They also have all the equipment you will need to practice, so if you’re new to yoga you don’t have to go buy a bunch of stuff. The extremely generous introductory offer for first time students is uncommon too. They offer a variety of styles and class times to accommodate a lot of different schedule types. I’m very happy to have found this studio.
Dave, thank you so much for taking the time to share this - it genuinely made our day. We pour our hearts into this community, so hearing that it shows means everything to us. You've captured exactly what we've always hoped people would feel when they walk through our doors: warm atmosphere, great teachers, everything you need for practice, and welcomed by the most wonderful group of humans. We're so glad you found us, and we're equally happy to have YOU as part of the community. See you on the mat. with love & kindness ~ Ruth & Tina 🙏
Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts