Shante Pappas, REALTOR - The Pappas Team logo

Shante Pappas, REALTOR - The Pappas Team

Real estate agent · Gilroy, CA

5.0 ★★★★★ 21 Google reviews · 24 photos
100%five-star reviews
86%reviews answered by the owner
Jun 2026latest review

Shante Pappas, REALTOR - The Pappas Team at a glance

Google reviewers rate this real estate agency five stars based on twenty-one reviews, noting that the owner replies to the majority of feedback. Clients frequently cite effective communication, market knowledge, and assistance with property improvements or contractor referrals during sales and purchases. The team is described as responsive and supportive in navigating complex transactions, with no common criticisms evident in the provided excerpts.

  • Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
  • Reviews on this page: 21 Google reviews (20 with written comments, 2 with photos).
  • Owner responses: the business replied to 86% of reviews.
  • Most recent review: June 24, 2026.
  • Service: Home Staging Service serving Gilroy, California.

Data from Google, last updated November 11, 2026.

Star ratings

21 Google reviews we collected

  • 5 stars21100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise44100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1023%
  • Quality & results716%
  • Price & value716%
  • Would recommend716%
  • Speed & response614%
  • Communication49%
  • Honesty & trust37%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Last year was a challenging one for me, but I am so grateful I found the perfect professional Realtor ®️ in Morgan Hill.”
  • “The staging was impeccable, presenting the home in its best possible light — and the outcome exceeded our expectations.”
  • “As expected, the house sold quickly, and for a fair price.”
  • “I would highly recommend Shante and the Pappas team if you’re looking to sell or buy!”
  • “She was always accessible and returned phone messages quickly.”
  • “From the beginning, Shante was in constant communication keeping us in the loop on what was going on.”
  • “Her network of trusted specialists made executing every step seamless.”

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 21 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Holly Campbell4 reviewsTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

When we inherited a property with multiple sellers involved, we needed an agent who could navigate complexity with confidence — and Shante delivered. Her deep market knowledge guided us on timing, pricing, and which home improvements were truly essential, saving us time and money. Her network of trusted specialists made executing every step seamless. Backed by the power of Compass, Shante executed a marketing strategy that ensured maximum exposure, attracting serious, qualified buyers. The staging was impeccable, presenting the home in its best possible light — and the outcome exceeded our expectations. What set the experience apart was how supported we felt throughout. Shante made a complex transaction genuinely fun and educational, then helped us roll the proceeds into a San Francisco rental that has proven to be an excellent investment.

Andy P9 reviewsTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From the beginning, Shante was in constant communication keeping us in the loop on what was going on. She attended every showing early to make sure the house was in top shape. Once in contract there was good tracking through close. Overall, it was a great experience working with Shante and her team!

Response from the owner · 7 months ago

Thank you so much! It was an absolute honor to represent you, and I’m so grateful for the trust you placed in us. Wishing you all the best in this next chapter! 🏡✨ Lee + Shante Pappas

David Gschwend4 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Shante in selling my home was an extreme pleasure. I had not sold a home in over 20 years and was unaware of all the details, paperwork, and new requirements in selling a home. Shante had a team of people ready for help no matter what was required. She provided quality workers at a low cost to do painting, appliance replacement, roof work, and carpet installation . She was always accessible and returned phone messages quickly. It was clear that she knew this market and helped me get a good and fair price for my home.. if you’re in the market to buy or sell a home, you will not be disappointed in working with Shante!

Response from the owner · 7 months ago

Thank you Dave for such a gracious & kind message. You were wonderful to work with and it was a true honor to represent your memorable, family home. We are grateful that we found an amazing family to carry on your legacy. Our best to you in your season of life! Lee + Shante Pappas

Bonnie HeinrichLocal Guide · 20 reviewsTotal number of Google reviews Bonnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Last year was a challenging one for me, but I am so grateful I found the perfect professional Realtor ®️ in Morgan Hill. Shante helped me sell my home in California and solved every issue that came up by giving me her advice. She had wonderful experienced contacts for handymen, professional workers; such as electricians, common landscapers, tree cutters, and just about every needed job to get my house, beautiful and ready to sell Since now I live out of state, in Washington, this would have been almost impossible for just any agent. To top it off, at the age of 79, and a lady who needed a new computer, I did it all on my iPhone. Not easy, but Shante and her staff with her connections, pulled it off. The house was sold last January 2026. Now I am off to find a snow-bird house where sun shines most days. Bonnie Heinrich.

Michele Waterman “Mama Michele” Disability Justice Advocate1 reviewTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Shante forever for helping me sell my homes. You are the best for so many reasons. Mostly because you CARE, you listen, you KNOW the market(s) and you advocate for your clients. You also know how to see the best in people (and their properties) which is why they sell for top dollar because you make the most out of every space. You show the potential and people fall in love with what’s possible. Thank you for helping me get all of the money out of my investment so I can invest in myself and my education and run this nonprofit without any hustle culture. You are the only realtor I will ever work with in the Bay Area. Period. Full stop. Be well Shante.

Response from the owner · 8 months ago

Thank you so much for sharing such beautiful words. Your message warms my heart and reminds me why I love what I do. I’m grateful for the trust you placed in me to navigate selling your homes, and it means the world to hear that you felt cared for, listened to, and confidently supported in the market. I’m thrilled that we successfully sold your home for top dollar! You deserve it! Congratulations on reinvesting in yourself, your education, and your nonprofit—your impact is inspiring. I’m honored to be your go-to in the Bay Area, and I’m here for you anytime you need. If there’s anything else I can do to support you or your nonprofit, please don’t hesitate to reach out. Be well, and thank you again for these heartfelt words. Warm regards, Shante

Tami Thompson1 reviewTotal number of Google reviews Tami has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shante and her team were amazing every step of the way during the sale of my farm and buying the new farm. They held my hand every step of the way and were always there to talk things through and offer support when I needed it. I would highly recommend Shante and the Pappas team if you’re looking to sell or buy!

Response from the owner · a year ago

Thank you so much Tami. We appreciate your kind words. We enjoyed every step of this journey with you. We are so proud of your tenacity and hard work. You did it and now living the dream in your new beautiful dream home. So happy for you! You are forever a client and a dear friend. Our best always- Lee + Shante' Pappas

Courtney Poulsen4 reviewsTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We couldn’t be happier with our experience working with The Pappas Team! From start to finish, they were everything you’d hope for in a real estate team—knowledgeable, responsive, professional, and genuinely invested in helping us succeed. Their attention to detail, expert guidance, and seamless communication made what can often be a stressful process feel smooth and even exciting. They understood exactly what we were looking for and worked tirelessly to make it happen, always going the extra mile. Every step of the way, we felt supported, informed, and prioritized. It’s rare to find a team that combines industry expertise with such warmth and integrity. We are so grateful we chose The Pappas Team and would recommend them without hesitation to anyone looking to buy or sell a home. Thank you for helping us make our dream a reality

Response from the owner · a year ago

Our dear friends! We love you like our own kids. We were honored to have had the opportunity to work with you in finding your next family dream home. ABSOLUTELY GORGEOUS! We are so proud of the both of you and so excited for all the fun memories to come in your new home. Thank you for entrusting in us. We are always here for you. Our best, Lee + Shante' Pappas

John Olson16 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lee and Shante went over and above with what they did for our family. They suggested what would be of value to a buyer, and we executed their suggestions. The company they worked for had the resources that allowed us to accomplish our goals. Seamless, and easy. As expected, the house sold quickly, and for a fair price. I thank them both for their efforts and their quality suggestions.

Response from the owner · a year ago

Thank you John! You were the dream clients to work with. We appreciated you entrusting in us. It was a HUGE project but we did it together and it paid off! We know you had a handful of skilled agents to chose from and we were honored and grateful that we earned the opportunity to work with you. We are so happy to see you thriving in your new home in Idaho but we miss you very much. Our best to you & Karin always- Lee + Shante' Pappas

steven cohn2 reviewsTotal number of Google reviews steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great eye for how to best present my home for a top dollar sale. Their expertise really showed in the staging of my home and timely completing the deferred maintenance my property required, with their having an extensive network of repair contractors who prioritized my project. This produced a timely and successful sale. 5 stars, as they earned it.

Harjit Sekhon3 reviewsTotal number of Google reviews Harjit has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Perfect team of husband and wife. Shante sold my , very difficult to sell property in Livermore in very short time and I was able to buy perfect 1031 exchange property in very desirable area. I have never seen a realtor working harder than Shante. She also connected me with all the vendors and gave me contact info for very helpful people. Lucky to have found The Pappas team.

Response from the owner · a year ago

Ms Harjit you are the best! We have enjoyed working with you on several of your real estate projects and investments. Although some were a bit challenging, we accomplished the sale and you were an amazing client throughout it all. Thank you for entrusting in us to do what was best to get the job done. We look forward to many more real estate transactions in the future. Most of all we are grateful for your friendship and business partnership. Our best, Lee + Shante' Pappas

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