Analyzing 8,185,1788.2M ReviewsFor 23,18123.2K Experts
Google reviewers rate Shape Plus 5/5 based on 183 reviews, highlighting personalized training, injury accommodations, and nutrition guidance. Clients describe the facility as clean and well-stocked, with a supportive community atmosphere suitable for diverse age groups and fitness levels. Recurring themes include tailored workout plans, knowledgeable staff, and effective results in strength and weight loss. No common criticisms appear in the provided excerpts, which consist entirely of five-star feedback.
Data from Google, last updated November 4, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
183 Google reviews we collected
Phrases our text analysis found in 165 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 165 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is also very knowledgeable about nutrition and gives suggestions on what to eat to help me hit my goals.”
“I definitely recommend the gym to my network and will keep coming as much as possible.”
“I can't recommend this place enough, the trainers are fantastic and they care about your progress enough to push you through even when you don't think…”
“A great experience for all the family, even if you are a teen or a senior citizen.”
“I now can't imagine not working out on a regular basis, or eating like crap like I used to.”
“The trainers are great, as are their clients, and the price is reasonable.”
“Fast forward nearly a year later, I can confidently say that Shape Plus has been an incredible fitness journey for me.”
“If you’re looking for a trainer who genuinely cares about his clients success, knows their stuff, and helps you see real results, I highly recommend Mason!”
“I have a difficult past from being hit by a drunk driver, both Jess and Greg listened and helped come up with a plan.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Shape Plus for 1 kind of job. Pick one to see what they paid and said.
Wonderful trainers who work with you to gain your personal goals and have your best interest at heart! All the feel of a big time gym but small enough to treat you like a person. A great experience for all the family, even if you are a teen or a senior citizen.
I had a great experience learning. Shawna, the trainer was so knowledgeable. Very kind. I always felt special.
Greg has been awesome. I’ve been going to SP for 1.5 years now and still love it. Lost 20 lbs in the first 4 months and have been building up strength/maintaining weight ever since then. I set out specific goals I want to hit and Greg tailors each workout with those goals in mind. If a part of my body hurts on a…
I’ve been loving being a part of the Shape Plus Community. Mason is a great trainer, who motivates you with sensitivity and care for your wellbeing. I definitely recommend the gym to my network and will keep coming as much as possible.
Great group of people. They really care about helping you achieve results while sweating in a fun environment. I've picked up some great tips and tricks
Can’t recommend enough! I’ve been seeing Shawna for a year(ish) and my strength and body composition have changed drastically! I am so happy I chose Shape Plus, it is one of the best decisions I’ve made. The vibe is chill, everyone is so nice, there’s variety in the workouts so you can focus on different…
| Job | Reviews | Category typical |
|---|---|---|
| Personal training | 13 | — |
5.0 ★★★★★ 183 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I highly recommend shape plus! Greg is an awesome personal trainer
Thank you, Angelica! We love the recommendation — and yep, Greg is awesome and your awesome. We’re lucky to have you with us!
Wonderful trainers who work with you to gain your personal goals and have your best interest at heart! All the feel of a big time gym but small enough to treat you like a person. A great experience for all the family, even if you are a teen or a senior citizen.
LeRoy, you bring something special to the gym every time you walk through the door. Thanks for trusting us with you and your family, and for the awesome review!
I had a great experience learning. Shawna, the trainer was so knowledgeable. Very kind. I always felt special.
Great to hear we are hitting the target. Thanks, Rene. We’re lucky to have had you with us!
Greg has been awesome. I’ve been going to SP for 1.5 years now and still love it. Lost 20 lbs in the first 4 months and have been building up strength/maintaining weight ever since then. I set out specific goals I want to hit and Greg tailors each workout with those goals in mind. If a part of my body hurts on a particular day, we either avoid it or do certain exercises to make it better. He is also very knowledgeable about nutrition and gives suggestions on what to eat to help me hit my goals. The camaraderie in the gym is second to none - always look forward to going in!
Joe, thanks so much for the awesome review! You are amazing, and Greg is amazing. Losing 20 pounds, keeping it off, building strength, and still loving your workouts after a year and a half — that’s our game. Lean and mean now, baby! Thanks for mentioning the camaraderie too. You are definitely part of what makes the gym feel the way it does. Stay buff, Joe!
I’ve been loving being a part of the Shape Plus Community. Mason is a great trainer, who motivates you with sensitivity and care for your wellbeing. I definitely recommend the gym to my network and will keep coming as much as possible.
Heidi, thank you so much for the awesome review! We’re glad to hear you’re loving the Shape Plus vibe—that means a lot to us. Mason is a rockstar at recognizing where his clients are and sincerely cares about their wellbeing—bringing the perfect mix of motivation, support, and SWEAT to every session. And just like you’re experiencing, our training is specifically designed for you, and we ramp things up as your body and mind are ready so you can keep making progress and feel great doing it. We truly appreciate the recommendation and are pumped to have you with us—keep it going! 💪
Great group of people. They really care about helping you achieve results while sweating in a fun environment. I've picked up some great tips and tricks
Jeffrey, thank you for the awesome review! We’ve got more up our sleeve than you can imagine 😉 Stoked you’re having the Best Hour of Your Day with us. …and hey Jeff, we’ve learned a couple tricks from you too! Appreciate you being part of it—keep it going! 🔥
Can’t recommend enough! I’ve been seeing Shawna for a year(ish) and my strength and body composition have changed drastically! I am so happy I chose Shape Plus, it is one of the best decisions I’ve made. The vibe is chill, everyone is so nice, there’s variety in the workouts so you can focus on different improvements. It's a super encouraging environment- which is so helpful when you’re getting started on a big change!
Christina, thank you so much for the amazing review! We’re stoked you made the decision to train with us too! Shawna is Amazing for sure and goes over the top for her clients. She’s the total package—encouragement, smart and challenging programming, and just the right amount of mean 😉 lol You’re a big part of our vibe and we love what you bring! We understand the challenges that come with starting a big change—but we’ve got you every step of the way. Keep it going… you’re doing incredible! 💪🔥
Shape Plus and having Shauna as a personal trainer has been extremely important and rewarding for me . I was a top competition gymnast for 8 years, ball room dancer, and extreme athlete for my whole life . I am 77 years old and with the combination of old injuries and multiple surgeries my body has suffered the consequences. Shauna has helped me regain muscle strength , postural support, and confidence to move through my later years with greater ease. She knows her physiology and is experientially trained to recognize what exercises are appropriate to use for each individual’s needs. And how wonderful to have someone with a great, fun personality , set all your machines for you! I recommend her above all other trainers I have had.
…and she’s still setting all your machines? Probably still putting your dumbbells away too?! 😄 lol Elaine, we love this—thank you! You are living an amazing athletic life, and that’s seriously inspiring! And instead of saying “I can’t do something,” you—and we—look at what we can do… then do what we gotta do so we can do what we want to do 💪 Shawna is Amazing, and this is exactly why. She truly understands how to meet you where you are and build you back up the right way. We’re really proud to be part of your journey, Elaine. Keep it going—you’re doing incredible 🔥
This is my first experience with a personal trainer. All of the various exercises have been appropriate for my tolerance level. The workouts have been both enjoyable and beneficial without over-doing. I feel better with each visit and look forward to a long exercise relationship with Shape Plus and would recommend them to anyone with any hesitation.
Richard, thank you for the great review! We’re really glad your first experience with personal training has been such a positive one. Every workout is specifically designed for you—your fitness level, your goals. We start where you are and ramp things up as your body and mind are ready, so you can keep progressing without overdoing it. It’s awesome to hear that you’re feeling better after each visit and actually enjoying the process. That’s exactly how training should feel. We appreciate the recommendation and look forward to a long, strong training journey with you!
I started training with Mason back in October on a 10-week program, and the results have been amazing. I feel noticeably stronger, leaner, and more confident in my workouts. Mason has been incredibly supportive of my goals every step of the way. He is extremely knowledgeable about strength training and how to properly build muscle, why it’s important, and how to train in a way that’s both effective and sustainable long term. If you’re looking for a trainer who genuinely cares about his clients success, knows their stuff, and helps you see real results, I highly recommend Mason!
Karolynn, thank you so much for the awesome review! 💪 We’re stoked to hear about the strength, lean muscle, and confidence you’ve gained during your 10-week program. Mason does a fantastic job helping clients understand why they’re doing what they’re doing, while making sure the training is effective and sustainable long-term. Your consistency and hard work made those results happen, and we’re proud to have you as part of the Shape Plus family. We’ll be sure to pass your kind words along to Mason! Keep crushing it!
Analyzing 8,185,1788.2M ReviewsFor 23,18123.2K Experts
