iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%83+12.6Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 88 pet photographyiPosition by Experts Score among all companies we track in this category. · better than 26%
5.0★★★★★59 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Sharon Ward Photography five stars based on fifty-nine reviews, with the owner replying to five percent of comments. Clients primarily describe senior portraits, professional headshots, and family sessions, noting that the photographer uses natural light and outdoor settings. Recurring themes include clear communication, punctuality, and assistance with clothing and branding choices. Reviewers highlight the photographer's ability to make subjects feel comfortable, resulting in natural expressions and thoughtful post-processing. No consistent patterns of criticism appear in the provided excerpts.
Google rating: 5.0 out of 5 from 59 reviews (100% five-star).
Reviews on this page: 59 Google reviews (54 with written comments, 1 with photos).
Owner responses: the business replied to 5% of reviews.
Most recent review: February 3, 2026.
Service: Pet Photographer serving Nashua, New Hampshire.
Data from Google, last updated October 29, 2026.
Score profile vs other pet photography
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Sharon Ward PhotographyPet Photography median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sharon Ward Photography: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sharon Ward Photography: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sharon Ward Photography: 99/100 on this factor. Category median: 100.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sharon Ward Photography: 83/100 on this factor. Category median: 100.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sharon Ward Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 53.–
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Bar = this company · dark tick = category median.
Star ratings
59 Google reviews we collected
5.0of 5
5 stars59100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
100%praise
Praise74100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2736%
Would recommend1723%
Quality & results1014%
Speed & response68%
Communication68%
Honesty & trust57%
Price & value34%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I worked with Sharon Ward of Framing Your Next Chapter for professional photography and branding support for my Granite Rose Empowerment website, and…”
“I would highly recommend Sharon to anyone looking for a creative partner who combines artistic talent with professionalism and genuine care for her clients.”
“Her attention to detail when touching up our photos was impressive.”
“She was prompt for our session and her turn around time was great.”
“Sharon was extremely easy to communicate with before, during, and after our session.”
“Her outgoing personality made my daughter feel comfortable and at ease so she could capture genuine/authentic (not forced) expressions.”
“She took a great deal of time with us, and we had a huge variety of proofs to choose from.”
People customers mention
Chapter3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJoy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I’m so happy I decided to Frame My Next Chapter with Sharon! I needed a boost and some compassionate nudges for getting unstuck in how to present myself for my new business endeavor. Now, I plan on making some key shifts as the result of our work together, including improving the visual style and color palette for…
AAmy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
“Sharon Ward has an extraordinary gift for capturing presence, not just appearance. The experience with Sharon and her "Next Chapter" offering was thoughtful, grounding, and deeply affirming. I walked away with branding images that truly feel like me - calm, confident, and aligned with the next chapter of my work.” -Amy M.
DDenise3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Working with Sharon was an absolute pleasure! I'm not a fan of having my photo taken, but she made the entire experience pleasant and relaxing. I'll call on her again this year for our family portrait. Thank you so much for a fantastic session.
+ Quality+ Professionalism
KKathleen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Sharon Ward is incredible to work with and is such an artist! I was unaware that Senior Portraits were a thing, so thank goodness I found Sharon! She is so professional, flexible and wow what a creative photographer! The only negative is trying to narrow down which photos to choose because they are all…
+ Responsiveness+ Quality+ Professionalism
CChristine1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Sharon is wonderful and talented! This review is long overdue. We have been so pleased with our photographs from Sharon -- she is so creative, talented, kind, and skillful at capturing the best expressions and moods. I wholeheartedly recommend Sharon Ward Photography!
+ Responsiveness+ Quality+ Professionalism
MmeghanLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Sharon is a pro! I HATE having my picture taken and she was able to coax me into a relaxed state, which was no easy task. Before the shoot, she sends you plenty of tips/suggestions. Her communication was clear and concise. She was prompt for our session and her turn around time was great. All in all, she was a pleasure to work with.
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
R
Rosemary Russell BennettLocal Guide · 102 reviewsiTotal number of Google reviews Rosemary has written across all businesses on Google Maps, not just this one.
I worked with Sharon Ward of Framing Your Next Chapter for professional photography and branding support for my Granite Rose Empowerment website, and the experience was outstanding. Sharon is incredibly supportive and creative, and she brought thoughtful guidance not only to the photography itself, but also to branding decisions including color palette and logo direction. She has a unique ability to help you clarify your vision and pull all the elements together into something cohesive and authentic.
Equally important was Sharon’s presence throughout the process. Her calm demeanor, confidence, and warm personality created an environment that felt both relaxed and highly productive. She made what could have been a stressful process feel enjoyable and empowering. I would highly recommend Sharon to anyone looking for a creative partner who combines artistic talent with professionalism and genuine care for her clients.
Response from the owner · 8 months ago
Thank you for the kind words, Rosemary. I thoroughly enjoyed working with you! Wishing you the best in your Next Chapter!
J
Joy Devins5 reviewsiTotal number of Google reviews Joy has written across all businesses on Google Maps, not just this one.
I’m so happy I decided to Frame My Next Chapter with Sharon! I needed a boost and some compassionate nudges for getting unstuck in how to present myself for my new business endeavor. Now, I plan on making some key shifts as the result of our work together, including improving the visual style and color palette for my website and social platforms. The results of my portrait session also gave me the gift of confidence and a sense of reinvigoration by authentically capturing who I am now as well as who I want to be!
Response from the owner · 9 months ago
It was a pleasure working with you. Thank you for the kind words. Best wishes in your new endeavors! You rocked the session!!
A
Amy Medling1 reviewiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
“Sharon Ward has an extraordinary gift for capturing presence, not just appearance. The experience with Sharon and her "Next Chapter" offering was thoughtful, grounding, and deeply affirming. I walked away with branding images that truly feel like me - calm, confident, and aligned with the next chapter of my work.” -Amy M.
Response from the owner · 9 months ago
Thank you Amy for the kind words. I am excited for you and your new chapter. Your session was fun and I always enjoy working with you. Wishing you the best!
D
Denise True3 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Working with Sharon was an absolute pleasure! I'm not a fan of having my photo taken, but she made the entire experience pleasant and relaxing. I'll call on her again this year for our family portrait. Thank you so much for a fantastic session.
Positive: Quality, Professionalism
K
Kathleen Brown3 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Sharon Ward is incredible to work with and is such an artist! I was unaware that Senior Portraits were a thing, so thank goodness I found Sharon! She is so professional, flexible and wow what a creative photographer! The only negative is trying to narrow down which photos to choose because they are all incredible! Her photographs of my son Dylan are amazing and really capture him. I will be using Sharon for any family portraits and look forward to working with her again when my twins are seniors.
Positive: Responsiveness, Quality, Professionalism, Value
C
Christine McLaughlin1 reviewiTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Sharon is wonderful and talented! This review is long overdue. We have been so pleased with our photographs from Sharon -- she is so creative, talented, kind, and skillful at capturing the best expressions and moods. I wholeheartedly recommend Sharon Ward Photography!
Positive: Responsiveness, Quality, Professionalism, Value
M
meghan mccarthyLocal Guide · 17 reviewsiTotal number of Google reviews meghan has written across all businesses on Google Maps, not just this one.
Sharon is a pro! I HATE having my picture taken and she was able to coax me into a relaxed state, which was no easy task. Before the shoot, she sends you plenty of tips/suggestions. Her communication was clear and concise. She was prompt for our session and her turn around time was great. All in all, she was a pleasure to work with.
Positive: Responsiveness, Quality, Professionalism, Value
A
Alexandra Von Nessen2 reviewsiTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Sharon had the difficult task of capturing the attention of 2 dogs and horse. We couldn’t be happier with how our fall photo shoot came out. Her attention to detail when touching up our photos was impressive. We are looking forward to using her services again.
M
Melissa Clark3 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Sharon did a great job with Dawson on his senior pictures. She was very helpful in adjusting schedule times. The pictures are great keepsakes. I would totally recommend using Sharon for future photos.
Positive: Professionalism
C
Christel Hartshorn2 reviewsiTotal number of Google reviews Christel has written across all businesses on Google Maps, not just this one.
Sharon has an absolute lovely and intuitive demeanor that brings out the best expressions of personality so that it can be captured in a photo. She so perfectly captured my children’s Senior class photos. Treasured memories!
