Shepherd Dumpster Rental & Junk Removal logo

Shepherd Dumpster Rental & Junk Removal

Dumpster rental service · Deer Park, TX · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 190 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 78%
5.0 ★★★★★ 108 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
44%reviews answered by the owner
Oct 2026latest review

Shepherd Dumpster Rental & Junk Removal at a glance

Customers consistently praise the company for its punctual delivery, clear pricing, and responsive communication regarding dumpster sizes and weight limits. Reviewers highlight the ease of scheduling, including last-minute requests and same-day responses, as well as the professional handling of debris removal and property cleanups. With a perfect five-star rating from 108 reviews, the service is noted for being reliable and friendly, with no recurring criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 108 reviews (100% five-star).
  • Reviews on this page: 108 Google reviews (104 with written comments, 17 with photos).
  • Owner responses: the business replied to 44% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Junk Removal serving Deer Park, Texas.

Data from Google, last updated November 4, 2026.

Score profile vs other junk removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 100 (median 98)Momentum: 100 (median 100)
This companyJunk Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shepherd Dumpster Rental & Junk Removal: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shepherd Dumpster Rental & Junk Removal: 100/100 on this factor. Category median: 98.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shepherd Dumpster Rental & Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.

Star ratings

108 Google reviews we collected

  • 5 stars108100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 104 written reviews

  • Praise26299%
  • Complaints31%

Topic share

How often each topic comes up in the written reviews

  • Speed & response5922%
  • Would recommend5220%
  • Price & value4417%
  • Staff & attitude3614%
  • Quality & results3513%
  • Communication2610%
  • Honesty & trust135%

What customers talk about

We read 104 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “This is the number one place for quick and professional service.”
  • “I highly recommend them for all your roll off needs.”
  • “They were fantastic and got all our junk removed quickly for a fair price”
  • “Great service and very friendly…will use them again for sure”
  • “It’s refreshing to work with a company that truly cares about providing great service.”
  • “Wonderful communication , asked for a pad to be done in two day’s he got is done in one !”
  • “Javier is reliable and very reasonable with his prices.”

People customers mention

  • Javier 13 reviews
  • Dumpsters 6 reviews
  • Galveston 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

This is the number one place for quick and professional service. They always come through for us even on last minute calls. I highly recommend them for all your roll off needs.

JoeLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

If I could give 20 stats I would, I took a chance to hire these guys instead of the regular team. I couldn't be more satisfied & grateful that I chose Shepherd dumpsters & junk removal, I restored a home & needed all debris hauled off before the new home owners showed up. These guys showed up with 2 dumpsters &…

Ricardo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Wonderful communication , asked for a pad to be done in two day’s he got is done in one ! They truly know how to work that Skidsteer! Will use the service for every future projects!

Gabriel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very efficient ,quick in response and really good prices i will hit them up again for sure

Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Javier with Shepherd dumpster was great. He was communicative and was able to adjust his schedule around ours that changed several times. We will be using Shepherd Dumpster on the next project!!

samuel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Javi and his crew were amazing.took care of everything got the junk hauled off and cleaned I would highly recommend if you want someone that keeps to schedule

Photos

Customer reviews

5.0 ★★★★★ 108 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
jason jones1 reviewTotal number of Google reviews jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the number one place for quick and professional service. They always come through for us even on last minute calls. I highly recommend them for all your roll off needs.

Joe ZunigaLocal Guide · 71 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give 20 stats I would, I took a chance to hire these guys instead of the regular team. I couldn't be more satisfied & grateful that I chose Shepherd dumpsters & junk removal, I restored a home & needed all debris hauled off before the new home owners showed up. These guys showed up with 2 dumpsters & worked into the night hours & had the yard & home cleaned & ready. I will be using Shepherd Dumpsters as my main source with all my future projects & recommend them to my fellow contractors. I couldn't thank them enough, great team of guys.

Ricardo Fuentes5 reviewsTotal number of Google reviews Ricardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful communication , asked for a pad to be done in two day’s he got is done in one ! They truly know how to work that Skidsteer! Will use the service for every future projects!

Response from the owner · a week ago

Thank you very sir .. it was a pleasure helping you out! I appreciate the opportunity you gave us & for trusting us

Gabriel Santiago2 reviewsTotal number of Google reviews Gabriel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very efficient ,quick in response and really good prices i will hit them up again for sure

Response from the owner · a week ago

Thank you Gabriel for letting us helping you remove your old couch !

MIKE GARCIA3 reviewsTotal number of Google reviews MIKE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and very friendly…will use them again for sure

Response from the owner · a week ago

Thank you Mr Mike ! It was a pleasure.. thank you for using your 13 yard roll off dumpster

george timpone5 reviewsTotal number of Google reviews george has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were fantastic and got all our junk removed quickly for a fair price

Ashley Yurchi1 reviewTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Javier with Shepherd dumpster was great. He was communicative and was able to adjust his schedule around ours that changed several times. We will be using Shepherd Dumpster on the next project!!

samuel rodriguez8 reviewsTotal number of Google reviews samuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Javi and his crew were amazing.took care of everything got the junk hauled off and cleaned I would highly recommend if you want someone that keeps to schedule

Eduardo Cano5 reviewsTotal number of Google reviews Eduardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great group of people, very good communication would definitely use again.

Valdinjr4962 reviewsTotal number of Google reviews Valdinjr496 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick and clean

Shepherd Dumpster Rental & Junk Removal on Google Maps →

Business details