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Sherman's Store + Outlet

4.8 ★★★★★ · 1,552 Google reviews · 22 photos
Appliance store · Oglesby, IL

Sherman's Store + Outlet at a glance

Customers frequently praise the knowledgeable and friendly staff who provide efficient, pressure-free guidance for appliances and furniture. Delivery teams are often noted for punctuality and helpfulness, while pricing and product selection receive positive mentions. However, recurring complaints involve installation errors, such as missing parts or improper setup, leading to delayed resolutions and repeated service visits. Some shoppers also report communication gaps regarding delivery schedules or unexpected fees for assembly and transport.

  • Google rating: 4.8 out of 5 from 1,552 reviews (87% five-star).
  • Reviews on this page: 1,552 Google reviews (945 with written comments, 13 with photos).
  • Owner responses: the business replied to 89% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Refrigerator Repair Service serving Oglesby, Illinois.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.8
★★★★★
1,552 reviews on Google
5★1,356
4★114
3★25
2★17
1★40

Reviews from Google, shown as published (original wording, unedited).

mary davis2 reviews
★★★★★

The manager and salesperson were very helpful. We are still debating the couch. If it weren't for the delivery fee we absolutely would not hesitate to come order the couch.

Review from Google · view on Google
Linda Marshall5 reviews
★★★★★

I knew what I wanted when I walked in. Terrance answered all my questions. The buying experience was painless and satisfying.

Review from Google · view on Google
Jerry D. WestLocal Guide · 64 reviews
★★★★★

Very friendly and accommodating. Nolan our salesman was amazing. We told him what we wanted and he found it right away he was not there the day we came back to purchase it found out he had only been working there for 4 months wow he's going to be a heck of a Salesman if he keeps it up like that. Rebecca who closed the deal for us was amazing very helpful and informative recommend Sherman's that anybody who's looking for new furniture

Response from the owner · 2 days ago

Thank you, Jerry! We're thrilled to hear about your wonderful shopping experience with our team, and will be sure to pass this compliment along because we know it will make their day!

Review from Google · view on Google
Lisa Bray3 reviews
★★★★★

Great staff to work with. Very helpful & friendly.

Review from Google · view on Google
Rhonda EllisLocal Guide · 5 reviews
★★★★★

Very helpful and was patient with me.

Response from the owner · 10 months ago

Thanks for sharing your wonderful shopping experience with us, Rhonda!

Review from Google · view on Google
Josh2u15 reviews
★★★★★

I was extremely happy with service I received in getting a new stove. The sales clerk was very efficient and I didn’t feel rushed. Explained things I could understand. Great service!!! Beautiful store!!! Thank you!

Response from the owner · a week ago

Woohoo! Thanks for sharing your wonderful shopping experience with us, Josh!

Review from Google · view on Google
Jordan Harrison7 reviews
★★★★★

Terrance was great to deal with!

Response from the owner · a week ago

Thanks for sharing with us, Jordan!

Review from Google · view on Google
Cindy Musselman3 reviews
★★★★★

I was approached right away and helped, and was guided into the correct purchase for my home.

Response from the owner · a week ago

Thanks for sharing your wonderful shopping experience with us, Cindy!

Review from Google · view on Google
Britney Dawson2 reviews
★★★★★

The sales rep was amazing told him exactly what I wanted and didn’t want in a washer and he pointed me in the right direction and helped me find the perfect washer and dryer for my needs!

Response from the owner · a week ago

Thanks for sharing your wonderful shopping experience with us, Britney! We hope you enjoy your new washer!

Review from Google · view on Google
diane kLocal Guide · 24 reviews
★★★★★

We had a great experience working with Terrence at Sherman’s in Peru! Our kitchen remodel had some tricky spaces to work with, especially for the refrigerator. Terrence took the time to help us find the perfect fit that also had all the features I was looking for. He was so helpful, patient, and easy to work with throughout the whole process. I would definitely recommend asking for Terrence if you’re shopping for appliances!

Response from the owner · 2 weeks ago

Thank you, Diane! We're thrilled to hear about your wonderful shopping experience with Terrance and hope you enjoy your new appliances!

Review from Google · view on Google

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