Google reviewers rate Shine Bright Window Cleaning 4.6 out of 5 based on twenty reviews, noting that the owner responded to only fifteen percent of feedback. Customers frequently praise the punctuality, professionalism, and reasonable pricing of the window and power-washing services, often highlighting clear communication regarding job status. However, several one-star reviews cite a recurring issue where annual service prepayments were followed by repeated appointment cancellations and a lack of subsequent service.
Google rating: 4.6 out of 5 from 20 reviews (85% five-star).
Reviews on this page: 20 Google reviews (16 with written comments, 3 with photos).
Owner responses: the business replied to 15% of reviews.
Most recent review: June 28, 2026.
Service: Exterior Cleaning Service serving El Paso, Texas.
Data from Google, last updated November 9, 2026.
Star ratings
20 Google reviews we collected
4.6of 5
5 stars1785%
4 stars15%
3 stars00%
2 stars00%
1 star210%
Praise vs complaints
Phrases our text analysis found in 16 written reviews
98%praise
Praise3998%
Complaints13%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude923%
Would recommend820%
Quality & results718%
Speed & response718%
Price & value410%
Communication38%
Honesty & trust25%
What customers talk about
We read 16 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Danny was the best professional window cleaner I have ever used during my 35 years of home ownership in various states around the country.”
“I highly recommend that you use Danny Haddad and his Shine Bright Window Cleaning services!”
“I’ve been using his cleaning services for a few months and he always does an excellent job.”
“He’s extremely reliable, shows up right on time, and works efficiently.”
“Super affordable and you gave me a good price, I’m glad we were able to make a arrangement for the whole year.”
“He came on time for the estimate and explained everything that he was going to do to clean the windows.”
“Danny, the owner does a good job and was reliable up until he asked me to pay him in advance.”
People customers mention
Danny7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I would like to tell you thank you for the beautiful job done to my windows today. You where really a awesome to speak with and made sure to keep me posted on how the job was going as you made your self out side and inside the house. Super affordable and you gave me a good price, I’m glad we were able to make a arrangement for the whole year. I’m glad Jessica told me about you and I will be telling all my family and friends.
Thank you
I
Ivy Lizarraga1 reviewiTotal number of Google reviews Ivy has written across all businesses on Google Maps, not just this one.
Danny is fantastic! I’ve been using his cleaning services for a few months and he always does an excellent job. He’s extremely reliable, shows up right on time, and works efficiently. I’ll absolutely be using his services again.
A
Alma Moreno9 reviewsiTotal number of Google reviews Alma has written across all businesses on Google Maps, not just this one.
I would like to share my experience with Danny, the owner of this window cleaning company, who offered me an annual service that required prepayment to secure a "deal." I agreed immediately, having utilized his services multiple times previously and found them satisfactory. However, after making the prepayment, I encountered significant issues: my subsequent service was canceled on more than four occasions. Although he eventually came to clean my windows, I have yet to receive the third and final service promised after a year.
During the last two scheduled appointments, my husband waited for his arrival, yet he neither showed up nor communicated with us. My husband had to reach out to him to ascertain the reason for his absence.
Ultimately, this situation is not merely about the financial aspect; it revolves around principles. This review serves to caution others against prepaying for services with him.
Despite my attempts to reach out via calls and texts to rectify the situation and preserve his credibility, I have received no response.
B
Bruce WagmanLocal Guide · 15 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Danny was the best professional window cleaner I have ever used during my 35 years of home ownership in various states around the country. His company is licensed in the city of El Paso and insurance bonded, which is very important to protect any homeowner using his window cleaning, power-washing service. My current home has over 30 windows and most of them are very large commercial glass panes set in stainless steel frames. He came on time for the estimate and explained everything that he was going to do to clean the windows. His cost estimate was accurate and detailed, and the timeframe required to finish the job he provided me was correct. The windows were very dirty both inside and out. Danny did a marvelous job completing my window cleaning job. My wife was THRILLED at the job he did. I will be scheduling window cleaning with Danny on a Quarterly basis so that my windows sparkle like new year round. I will also be scheduling a house power-washing next year to make my house which is painted bright white sparkle and shine. I highly recommend that you use Danny Haddad and his Shine Bright Window Cleaning services!!
Response from the owner · 11 months ago
Thank you so much for the kind words Bruce. It is always a pleasure to work with amazing customers like yourself.
J
Jennifer Cullers9 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Owners beware!! I had been using this company for years. Danny, the owner does a good job and was reliable up until he asked me to pay him in advance. I trusted him since he had been cleaning my windows for a couple of years. Once he received payment he never showed up to our scheduled appointment. I did hear from him a couple of weeks later stating that he had an emergency. I understood that, gave him a second opportunity and scheduled another appointment. He was a no show again. He has not responded to my texts or calls since. Do not pay this man up front. He will take your money and never complete services. I believe he may have done the same thing to other clients and skipped town.
D
Diana CastilloLocal Guide · 77 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
I was in search for someone to come and clean my windows, I looked on the internet and finally found Danny on FB. It’s always a risk hiring services from someone whom is not recommended to you by word of mouth but I’m so glad I took that risk. Danny is extremely professional, knows what he is doing and was able to inform me on window care. I will be calling Danny again for all my window maintenance and recommending him to all my friends and family 😀
A
Abril OvergaardLocal Guide · 19 reviewsiTotal number of Google reviews Abril has written across all businesses on Google Maps, not just this one.
Mr. Haddad is very professional and I am extremely impressed with his work. I have very tall windows and he came back the next day with a super tall ladder to clean them up. Now my views of our beautiful El Paso are so breathtaking! Thank you Mr. Haddad for such hard work and professionalism!
Response from the owner · 2 years ago
Hi Abril. I have been searching high and low for your phone number or email or anything and haven't had anything luck. My next step was to stop by your house lol. Anyways it's been about 6 months since your last cleaning so I was wondering if you are ready to schedule another cleaning. The weather is beautiful and it's going to be nice for a while and now is the time to do it. So give me a call back or text me at 915-626-6894. Even if you aren't ready for a cleaning please get in contact with me so I I can get your contact info because all I have right now is your address lol. Anyways I hope all is well and I hope to hear back from you soon thank you.
R
Rene Goldfien3 reviewsiTotal number of Google reviews Rene has written across all businesses on Google Maps, not just this one.
Danny has cleaned my windows several times and he always goes above and beyond. He even sends me a reminder when I’m due for a cleaning. He’s very polite, is cautious to not let my dogs out and does an excellent job. Highly recommend his service!
Positive: Professionalism
Services: Window washing
C
Coco Hackstaff6 reviewsiTotal number of Google reviews Coco has written across all businesses on Google Maps, not just this one.
Danny did a great job on our windows; he explained the process well and made suggestions to enhance the overall look.
I would highly recommend his service.
I met with Danny for a proposal at my home. Very punctual and professional. Gave me an estimate verbally and by email. He told me his open schedule and we agreed on a date and time. Came for the service and he did a very thorough, clean and professional job. My windows have never looked cleaner. Got rid of the hard water spots on the windows and shower glass. Offered a quarterly service and I accepted. Highly recommend his services.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
