Analyzing 5,399,7095.4M ReviewsFor 14,50414.5K Experts
Google reviewers rate Ship Huntsville 4.9 out of 5 based on 62 reviews, with the owner responding to all feedback. Customers frequently praise the business for its friendly, efficient staff, convenient location, and ability to handle multiple carriers like USPS, UPS, FedEx, and DHL. Recurring themes include quick service, accurate pricing, and helpful communication for both domestic and international shipments. One criticism involves a missed package drop-off, which the reviewer noted resulted in a poor rating from the Better Business Bureau.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“And they are local and personable with you as a neighbor.”
“They always get everything we need shipped to the right place, on time and in one piece.”
“Absolutely love this place, the owner and staff are wonderful people, and they do a great job.”
“Sorry I meant to give UPS on South parkway a one star for their poor service.”
“Whether you’re shipping big or small, in or out of the country; I highly recommend putting your trust in Ship Huntsville.”
“I highly recommend Ship HSV to anyone looking for reliable and efficient shipping services.”
“Amazing customer service, extremely friendly, and accurate with price estimates!”
“His communication was consistent and I felt like I mattered.”
praise complaint · found by our text analysis, Google review wording unchanged.
Aaron and his team are the best! They always get everything we need shipped to the right place, on time and in one piece. Ship HSV is a godsend. Thank you!
You are too sweet! Thank you so much for continuing to let us help you out with any needs you might have. Thank you, thank you!
Exceptional service! Great neighborhood business!!
Hey Elise, thanks for taking the time to leave us a great review. We love being in the neighborhood. Come see us anytime you need any personal shipping or small business needs like copies, notary services or a private mailbox/business address. Thanks again and hope to see you soon!
Such a great experience! I love that I could ship USPS, UPS and Fedex in the same spot!! These folks went above and beyond to help me get all my packages out the other day and I truly appreciate it!
Hey Ellyn, thanks so much for your kind words. We're glad we were able to meet expectations and so happy to help you get done what needed to get done. Come back and see us!
Great customer service! Made my shipping process super easy.
Hey Shannon, Thanks for leaving a kind review. We're glad we were able to make your day a little bit easier. Come back and see us!
This place is perfect as a neighborhood, all-needs-covered shipping store. I've used them both to ship out, and to receive valuables over time -- When my parents' estate liquidated, they handled receiving a crate full of cherished heirlooms. I've also used them to receive other valuable art pieces from a gallery. They really are a full service shipping store. And they are local and personable with you as a neighbor. Top notch!
Hey Michael, thanks so much for your kind words. We really do appreciate the privilege to be able to serve the neighborhood and any others that come in needing our services. Please send any others our way if you think we'll be able to help, and as always come back and see us!
This is a great spot that we're lucky to have in 5 Points. Aaron provides all the useful shipping needs across all the platforms as well as notary services so you don't have to run around town. He even opened up on a planned day off to notarize our marriage certificate. Very glad this neighborhood was chosen for the store!
Thanks Emma. Happy youve found us to be useful to the neighborhood and so happy to help you guys get things done on your wedding day. Happy 4th of July!
Aaron provided more than stellar service by going above and beyond in assisting me with shipping to the Netherlands. He also gently put things into perspective with the do’s and don’ts of shipping abroad. His communication was consistent and I felt like I mattered. Whether you’re shipping big or small, in or out of the country; I highly recommend putting your trust in Ship Huntsville.
Thank you so much for your review and the trust you placed in us to get your items to you abroad in the Netherlands. Please let us know if we can ever be of any assistance in the future and please do let any friends you may know of needing our services in Huntsville, to come see us or give us a call. Thanks again!!
Convenient and always friendly and efficient. They are a 5 star establishment without parking issues like most drop-off locations.
Matt, We're really happy we are adding something to the community. Very much appreciate the kinds words and we hope you'll continue to come back and see us when you have any personal or small business needs. Thanks again!
Ship HSV exceeded my expectations! Their service was incredibly fast, and the entire process was smooth from start to finish. The staff was friendly, professional, and went above and beyond to provide outstanding customer service. I highly recommend Ship HSV to anyone looking for reliable and efficient shipping services.
Hey Jay, thanks so much for the review. Super happy we're meeting all expectations on your shipping needs. Don't forget we also offer Notary and other small business solutions such as color and black and copying. Please come see us again!
Quick, friendly service! Took care of my shipping needs!
Keith, thanks for the kind review and for your patronage. We're happy that your needs were met and we encourage you to come back and see us if you have any Notary and/or small business needs such as color or black and white printing, copying, or scanning. Thanks again!
Analyzing 5,399,7095.4M ReviewsFor 14,50414.5K Experts