Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate ShipOnSite of Highland Creek 4.8 out of 5 based on 62 reviews, with the owner responding to 95% of feedback. Customers frequently praise the staff for their friendly, professional demeanor and efficient handling of shipping, fingerprinting, notary, and printing services. While most experiences are positive, a few low-star reviews criticize specific interactions for rudeness and note that wait times for certain verifications can be lengthy.
Data from Google, last updated November 11, 2026.
62 Google reviews we collected
Phrases our text analysis found in 57 written reviews
How often each topic comes up in the written reviews
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thank you for being so helpful and kind while my little one was running out of patience.”
“…we did wait of 30 minutes for I-9 verification, the shop owner is not polite and advised to leave this if we are not wait for unlimited time, had very…”
“Such a pleasant experience for a quick mundane task like dropping off a package.”
“Best customer service you’ll receive and I’d highly recommend visiting this store!”
“Great experience when I came here for I9 & fingerprints.”
“Very friendly, with reasonable prices for their services!”
“They were not only efficient and easy to work with, but the customer service was outstanding.”
“They were friendly, personable, transparent and swift.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 62 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I rely on them for my small business needs. Hands down the best in the business. You can't go wrong here. I'd give them more stars if I could
The owners are wonderful! I was in today shipping something and they went above and beyond to make the process easy for me, the service you receive here is a million times better and more convenient than the big box stores. Thank you for being so helpful and kind while my little one was running out of patience.
Thank you Laura for taking the time to pen your kind words of appreciation. Greatly appreciate it. We are mighty glad it all worked out. Look forward to seeing you again. Have a blessed weekend!
Sashi was soo sweet, personable, and professional..Thank you for your help and kindness I will see you next time☺️
Thank you Brittany for your kind words of appreciation. We strive our best to make our customers experience at our location seamless and easy as possible. We look forward to seeing you soon. Have a blessed day!
Best customer service you’ll receive and I’d highly recommend visiting this store! My experience great, they are really good people there to help you out.
Thank you for coming into our store for your services. We appreciate your kind words and your patience to get through the technical challenges that we all had to endure. It is amazing how technology works. It is but a game of patience. Have a blessed day!
I did go to this location, their finger printing machine is now working, we did wait of 30 minutes for I-9 verification, the shop owner is not polite and advised to leave this if we are not wait for unlimited time, had very bad experience
Great place
Thank you Teresa for visiting our store . We appreciate your feedback and hope to see u soon! Have a blessed day!
Fast and quick finger prints
Thank you Jamie. We appreciate your feedback. Have a blessed day !
The owners are great! They were friendly, personable, transparent and swift. Every person who came into their store was greeted with eye contact and hello. I cant count how many places I've walked into recently and was able to go to their restroom without being acknowledged. This place knows what customer srrvice is and they're highly professional. Notary, scanning, shipping, it really is a one stop shop
Thank you for visiting our store and for taking the time to pen your wonderful words of appreciation. Its truly rewarding to hear our valued customers like yourself draw focus to our services. Always grateful for that. We hope to see you soon! Have a blessed day!
This place is wonderful! They are always so kind, customer service 10/10, and the place is clean, warm, and inviting. Such a pleasant experience for a quick mundane task like dropping off a package. Thank you!
Thank you for your continued support Emma. We appreciate your kind words. We strive to make any task as effortless as possible. Hope to see U soooon!! Have a blessed weekend!
Awesome service. I would definitely recommend!
Thank you Janice for visiting our store. Glad we were able to assist you. We are always here to serve our community. Have a blessed day.
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts