Heba Omran2 reviewsTotal number of Google reviews Heba has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service ! Really helpful and reliable
Shoaibi Financial Services
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 34 financial advisorsPosition by Experts Score among all companies we track in this category. · better than 55%
5.0 ★★★★★ 28 Google reviews
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Mar 2026latest review
Shoaibi Financial Services at a glance
Google reviewers rate Shoaibi Financial Services five stars based on twenty-eight reviews, with no owner responses recorded. Clients describe the firm as a locally owned business providing tax, bookkeeping, and financial planning services. Recurring themes include professional communication, timely service, reasonable pricing, and helpful staff. Reviewers frequently note the ease of the process and the firm's responsiveness to client needs. No common criticisms appear in the provided excerpts, which exclusively contain positive feedback regarding the company's reliability and customer care.
- Google rating: 5.0 out of 5 from 28 reviews (100% five-star).
- Reviews on this page: 28 Google reviews (20 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: March 6, 2026.
- Service: Financial Advisor serving Hickory Hills, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other financial advisors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shoaibi Financial Services: 98/100 on this factor. Category median: 97.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shoaibi Financial Services: 98/100 on this factor. Category median: 98.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shoaibi Financial Services: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shoaibi Financial Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shoaibi Financial Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
28 Google reviews we collected
- 5 stars28100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 20 written reviews
- Praise34100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Would recommend926%
- Staff & attitude721%
- Quality & results618%
- Communication412%
- Honesty & trust412%
- Speed & response26%
- Price & value26%
What customers talk about
We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super professional and amazing service that I would recommend to anyone!”
“These guys are very trustworthy, super friendly, understanding, and really take care of their customers like family!”
“This firm provides nothing but great service, they are a professional, responsible, and respectful family establishment that treat their clients as to…”
“Fantastic communication, alongside great customer service.”
“Nothing but phenomenal communication and transparency from Shoaibi Financial Services.”
“Shoaibi Financial Services was Professional and handed all of my needs in a timely fashion!”
“I was surprised with how reasonable their prices are with how outstanding their work is!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
These guys are the best in the Midwest! I was having trouble trying to file my own taxes and after I heard great reviews about this firm from a close friend I decided to give them a try. It was the best financial decision I have made in a long time! These guys are very trustworthy, super friendly, understanding, and…
+ Responsiveness+ Quality+ Professionalism
Zach8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Highly recommend their service! Very professional, knowledgeable and friendly. Will be returning in the future!
+ Responsiveness+ Quality+ Professionalism
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great locally owned family business to handle all your financial needs. Can’t recommend them enough
+ Quality+ Professionalism+ Value
Faddie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Shoaibi Financial Services was Professional and handed all of my needs in a timely fashion! Would recommend to anyone! 5/5 will definitely be back!!!
Jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Shoaibi Financial Services has been nothing but amazing. They are always willing to listen and help out with anything you need.
Carlos3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I had the easiest and best experience here at Shoaibi Financial Services! Super professional and amazing service that I would recommend to anyone!
+ Quality+ Professionalism
Customer reviews
5.0 ★★★★★ 28 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Adam Gabr5 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys are the best in the Midwest! I was having trouble trying to file my own taxes and after I heard great reviews about this firm from a close friend I decided to give them a try. It was the best financial decision I have made in a long time! These guys are very trustworthy, super friendly, understanding, and really take care of their customers like family! I was surprised with how reasonable their prices are with how outstanding their work is! I swear I thought I was committing a crime by paying them for what they asked for! The Boss is a stand man and I am glad I chose to do business with him!
- Positive: Responsiveness, Quality, Professionalism, Value
Zach DeGroote8 reviewsTotal number of Google reviews Zach has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommend their service! Very professional, knowledgeable and friendly. Will be returning in the future!
- Positive: Responsiveness, Quality, Professionalism, Value
Ryan Gausselin3 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat locally owned family business to handle all your financial needs. Can’t recommend them enough
- Positive: Quality, Professionalism, Value
Brian KmiotekLocal Guide · 14 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service and great people.
Faddie Daifallah6 reviewsTotal number of Google reviews Faddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShoaibi Financial Services was Professional and handed all of my needs in a timely fashion! Would recommend to anyone! 5/5 will definitely be back!!!
Jose Valero2 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShoaibi Financial Services has been nothing but amazing. They are always willing to listen and help out with anything you need.
Carlos Faria3 reviewsTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had the easiest and best experience here at Shoaibi Financial Services! Super professional and amazing service that I would recommend to anyone!
- Positive: Quality, Professionalism
Jacob Anderson3 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWould recommend Shoaibi Financial to everyone. Fantastic communication, alongside great customer service. Definitely a service everyone should be looking into in the near future!
Daniel Navarro1 reviewTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis firm provides nothing but great service, they are a professional, responsible, and respectful family establishment that treat their clients as top priority and make every transaction as seamless and convenient as possible
Business details
- Address: 10135 S Roberts Rd #206, Palos Hills, IL 60465
- Phone: (708) 233-9335
- Service area: Hickory Hills, IL