Google reviewers rate Shoreside Therapies 4.9 out of 5 stars based on 61 reviews, noting that the owner responds to all feedback. Clients frequently praise the practice for its welcoming atmosphere, attentive listening, and specialized support for children, families, and the LGBTQ+ community. Many highlight the ease of intake and the variety of clinicians available to match specific needs. One negative review alleged that staff ignored requests for help and caused psychological distress, though this stands in contrast to the overwhelmingly positive sentiment regarding the therapists' empathy and professionalism.
Google rating: 4.9 out of 5 from 61 reviews (98% five-star).
Reviews on this page: 61 Google reviews (60 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 15, 2026.
Service: Marriage Counselor serving Milwaukee, Wisconsin.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
61 reviews on Google
5★60
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
XM
Xochitl Marquez9 reviews
★★★★★
If you’re looking for someone who actually listens and cares, then look no further.. Kate Valente at Shoreside is a fantastic therapist! I’d strongly recommend to anyone in the LGBTQ+ community!!
Response from the owner · Edited 2 weeks ago
Thank you for your kind words and recommendation. We truly appreciate it. — The Shoreside Team
Lauri goes above and beyond to provide the best care to her clients. I’ve had the pleasure of learning evidence based practices in a year long program of Infant, early childhood and family mental health. Lauri’s dedication to her work keeps her seeking and applying innovative ways to connect to her clients. Lauri’s attention to details makes her approach to complex situations, unique, inviting(her work space is so cool), safe and calming!
Response from the owner · Edited a month ago
Thank you so much for your thoughtful review, Lategra. Your words mean a great deal. We are so lucky to have Lauri on our team!
I highly recommend Lauri for families looking for support for their child. She is warm, compassionate, and deeply knowledgeable in her work with children, while also helping parents feel supported and understood. Her approach is thoughtful and back by continued learning on her part.
Response from the owner · 3 months ago
Thank you so much for your kind and thoughtful review! We truly appreciate you taking the time to share your feedback. Lauri’s warmth, compassion, and commitment to continued learning are qualities we value deeply, and we’re grateful to have her on our team. We’ll be sure to pass along your kind words to her. Thank you again for your recommendation and support of Shoreside Therapies!
Elizabeth is one of the most caring and compassionate people I know. She is a great listener, genuinely empathetic, and creates a welcoming environment for those around her.
Response from the owner · 4 months ago
Thank you so much for sharing this wonderful feedback! It warms our hearts to know that Elizabeth’s compassion and listening skills made your visits calming and welcoming. Your kind words inspire us to continue our supportive environment. Looking forward to welcoming you back!
Elizabeth Malchow is extremely warm, caring, and empathetic. She embodies both professionalism and compassion. I have worked with her in the past and can say that she approaches the world with kindness, always ready to listen and foster a safe space.
Response from the owner · 4 months ago
Thank you so much for sharing your wonderful experience! 🌟 We're so happy to know that Elizabeth's warmth and kindness made such a positive impression. It's our goal to always provide a supportive atmosphere, and your feedback means the world to us. Looking forward to continuing this journey with you!
Elizabeth Malchow is warm, professional, and has a deep sense of caring for others. I have experienced working with her first hand, and can speak to her character proudly.
Response from the owner · 4 months ago
We're absolutely delighted to hear about your positive experience! It's great that Elizabeth’s caring nature made such a meaningful impact during your time with us. Your kind words are truly motivational for our team. Hope to see you again soon!
Elizabeth is warm and compassionate and has amazing listening skills! She makes people feel very welcomed and appreciated.
Response from the owner · 4 months ago
We're delighted to hear that you felt welcomed and appreciated! Elizabeth truly embodies warmth and compassion, and we're so glad it made a difference in your experience. We hope to continue supporting you in the best way possible. Thank you for putting your trust in us!
I cannot recommend Lauri highly enough. From the moment you meet her, she has this rare, natural kindness that makes you feel like you’ve known her your whole life. She is genuinely caring in a way that’s hard to find, and that authenticity comes through in everything she does.<br><br>What sets Lauri apart is her unique ability to connect with people of all ages and backgrounds. She’s an exceptional listener who makes you feel truly heard, and her insight is remarkable — she has a way of offering guidance that is both meaningful and actionable.<br><br>She brings all of these qualities to her work in the most impactful way. I have complete trust in Lauri and would recommend her without hesitation to any family looking for someone truly special.
Response from the owner · Edited 4 months ago
Thank you so much for sharing your wonderful experience with Lauri! 😊 It's fantastic to hear how she's made a meaningful connection and offered valuable guidance. If there's anything more we can do, please feel free to reach out! Lauri is a fantastic therapist and I love to hear wonderful things about it!
Kristen Holmes is a wonderful counselor who connected with our child in a deep and thoughtful way. I appreciate how she used games to engage our child and created metacognition on goals, relationships, and strategies when things weren't going our child's way. She also worked seamlessly with our school to create the best learning environment and support for our child. Working with Kristen has better equipped our child to work through relationships with peers and adults and challenging situations at school and in life.
Response from the owner · 5 months ago
Thanks a lot for sharing your heartfelt experience with Kristen! We're so happy to know she connected well with your child and supported their growth both at school and in life. It's wonderful to hear how her approach with games and collaboration has made a difference. If you need anything else, we're always here for you!