Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Shovel & Spade Landscaping logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Shovel & Spade Landscaping

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 20 landscape architects · 5.0★ from 143 Google reviews

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Report card

Percentile vs other landscape architects (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Shovel & Spade Landscaping is better than 99% of landscape architects.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Shovel & Spade Landscaping is better than 98% of landscape architects.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Shovel & Spade Landscaping is better than 99% of landscape architects.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Shovel & Spade Landscaping is better than 100% of landscape architects.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Shovel & Spade Landscaping is better than 100% of landscape architects.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Shovel & Spade Landscaping is better than —% of landscape architects.–
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Reviews for your job

Customers hired Shovel & Spade Landscaping for 8 kinds of job.

Shovel & Spade Landscaping for landscaping maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscaping maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5

All 4 Google reviews tagged “Landscaping maintenance”

Jacob11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Geraldo was great! He did an excellent job redoing our landscaping. They are a very honest and reasonable company. I will definitely use them again in the future. Thanks for your work Geraldo!

Landscape managementLandscaping maintenanceRock landscaping+ Responsiveness+ Punctuality+ Quality
StephanieLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Geraldo and team are top notch! Quick to communicate and excellent work. They exceeded my expectations and I look forward to having them back in the spring to bring more projects to life in my yard. I will recommend them to family and friends with full confidence!

Landscape managementLandscaping maintenance+ Responsiveness+ Punctuality+ Quality
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Geraldo, the owner, was prompt with his responses and kept us informed of his schedule. He had some excellent suggestions to aid in our downspout drainage problems. Very pleased with his work and appearance of the finished product. He is a very hard worker and we would recommend him and will use him again in the future.

Landscaping maintenance+ Responsiveness+ Punctuality+ Quality
Brittany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick to respond! Tore out my front & side beds, built a wall, installed river rock and new plants. Geraldo sent the free estimate the next day after our meeting. Reasonable pricing!

Garden designGrading & reslopingHardscaping+ Responsiveness+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 54%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape installations36—
Rock landscaping34—
Landscape design21—
Grass seeding16—
Landscape management15—
Yard landscaping12—
Landscaping maintenance4—
Yard drainage2—

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