Landscape designer · Farmers Branch, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty71−2.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 42 landscape designersiPosition by Experts Score among all companies we track in this category. · better than 41%
4.8★★★★★150 Google reviews · 24 photos
93%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Siara Designs 4.8 out of 5 based on 150 reviews, with the owner responding to 79 percent of feedback. Customers frequently praise the company for professional communication, punctuality, and fair pricing across various services, including landscape design, hardscaping, irrigation, and drainage installation. Recurring themes highlight the team’s creativity, attention to detail, and thorough cleanup after project completion. However, a small number of negative reviews criticize unresponsiveness to initial inquiries and cite issues with plant survival or crew language barriers during specific installations.
Google rating: 4.8 out of 5 from 150 reviews (93% five-star).
Reviews on this page: 150 Google reviews (140 with written comments, 14 with photos).
Owner responses: the business replied to 79% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SIARA DESIGNSLandscape Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SIARA DESIGNS: 83/100 on this factor. Category median: 87.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SIARA DESIGNS: 68/100 on this factor. Category median: 83.B
68
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SIARA DESIGNS: 71/100 on this factor. Category median: 78.B
71
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SIARA DESIGNS: 100/100 on this factor. Category median: 98.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SIARA DESIGNS: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SIARA DESIGNS: 95/100 on this factor. Category median: 84.A
95
Bar = this company · dark tick = category median.
Star ratings
150 Google reviews we collected
4.8of 5
5 stars14093%
4 stars43%
3 stars00%
2 stars21%
1 star43%
Praise vs complaints
Phrases our text analysis found in 140 written reviews
96%praise
Praise31396%
Complaints124%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price737%
Reasonable1263%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6319%
Would recommend6119%
Staff & attitude5316%
Speed & response5316%
Price & value4313%
Communication3912%
Honesty & trust134%
What customers talk about
We read 140 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“This company has always featured great communication, arrived on time and produced great results.”
“4 other opinions have said that she is incompetent.”
“We highly recommend Lena and her team to anyone looking for exceptional design, quality craftsmanship, and outstanding customer service.”
“Stay away”
“Lena and her teams are very personable and hard working.”
“Throughout the process, she has been responsive, transparent, and a true partner in every sense of the word.”
“They were flexible with the schedule and they worked quickly and created exactly what we were looking for at a very reasonable price.”
“So disappointing on trying to get a quote or even answer any questions.”
“Great communication and collaboration from initial contact to the project close out.”
“I love working with creative people that are super reliable and just get things done!”
“Lena was great coming up with a landscaping design that met our needs for a shady front yard.”
People customers mention
Lena40 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SIARA DESIGNS for 8 kinds of job. Pick one to see what they paid and said.
SSean2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Lena and her team were excellent for my yard needs and handled everything including clean up, landscape, hardscape, and irrigation.
JJudy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We love our new landscape. It took a lot of work to fix our deep slope and create shade beds behind huge red oaks and add boulders to outline the shade beds. We will definitely reach out in the spring for some additional plantings.
TTim4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We needed our over-pool sail taken down for winter. Excellent two man crew had it down and done in twenty minutes. Great.
Reasonable pricePatio design
TToby3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
This company has always featured great communication, arrived on time and produced great results. Lena and her teams are very personable and hard working.
LLouie10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Very pleased with proposals and end results. Lena was willing to work in phases which helped us with scheduling and payments.
RRoy8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I needed to have some grass replaced in my backyard and they did an excellent job. The people that came out were very professional very courteous and they cleaned up afterwards. It was a great experience. If you need this type of service This is the company that you want to use. Thank you so much for the great…
Lena and her team were excellent for my yard needs and handled everything including clean up, landscape, hardscape, and irrigation.
Response from the owner · a day ago
We truly appreciate hearing that Lena and the team exceeded your expectations for your yard needs, Sean. Thank you for sharing your feedback. We're here to assist you.
J
Judy Brooks9 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
We love our new landscape. It took a lot of work to fix our deep slope and create shade beds behind huge red oaks and add boulders to outline the shade beds. We will definitely reach out in the spring for some additional plantings.
Price assessment: Reasonable price
Services: Patio design, Landscaping maintenance, Drainage solutions, Service not listed
Response from the owner · a week ago
We're happy to know you're enjoying your new landscape, Judy! Our team aims to craft beautiful, natural designs that integrate elements like your impressive red oaks. It's great that the boulders and shade beds have contributed a distinct touch. Your spring planting plans sound wonderful. We are always here to assist you.
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Tim Inserra4 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
We needed our over-pool sail taken down for winter. Excellent two man crew had it down and done in twenty minutes. Great.
Price assessment: Reasonable price
Services: Patio design
Response from the owner · a week ago
Tim, we're glad our team could promptly and effectively assist with your over-pool sail. Your satisfaction is a priority to us and we're happy to have met your expectations. We're here to assist you with any future needs you may have.
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Toby Costas3 reviewsiTotal number of Google reviews Toby has written across all businesses on Google Maps, not just this one.
This company has always featured great communication, arrived on time and produced great results. Lena and her teams are very personable and hard working.
Price assessment: Reasonable price
Services: Tree trimming & pruning, Landscaping maintenance, Drainage solutions, Service not listed
Response from the owner · 2 weeks ago
We're happy to know that Lena's team met your expectations with their diligent and friendly service, Toby. Ensuring excellent communication, prompt service, and superior results is our priority. It's pleasing to hear that our organic style of content design suits you. We're at your service.
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Louie McKay10 reviewsiTotal number of Google reviews Louie has written across all businesses on Google Maps, not just this one.
Very pleased with proposals and end results. Lena was willing to work in phases which helped us with scheduling and payments.
Price assessment: Reasonable price
Services: Patio design, Landscaping maintenance, Tree transplanting
Response from the owner · 3 weeks ago
Louie, we're glad to know you found our proposals satisfactory and the end results wonderful. Lena's phased working approach is part of our dedication to a smooth client process. We're here to assist with any future requirements you may have.
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Roy Guerra8 reviewsiTotal number of Google reviews Roy has written across all businesses on Google Maps, not just this one.
I needed to have some grass replaced in my backyard and they did an excellent job. The people that came out were very professional very courteous and they cleaned up afterwards. It was a great experience. If you need this type of service This is the company that you want to use. Thank you so much for the great service. It really was a pleasure having you on my property. Thank you again.
Price assessment: Great price
Services: Landscaping maintenance
Response from the owner · a month ago
We're happy to know you had a positive experience with our team, Roy. It's always our goal to leave your property cleaner than we found it. We pride ourselves on delivering professional and courteous service. If you have any other landscaping needs, feel free to contact us.
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Rocko BellLocal Guide · 35 reviewsiTotal number of Google reviews Rocko has written across all businesses on Google Maps, not just this one.
Lena and her team are AMAZING!! Super creative, and she has such an eye for what the outdoor space can be designed to look like. I love working with creative people that are super reliable and just get things done! Can't recommend her enough, she knocks it out of the park every time!
Response from the owner · a month ago
Thank you for the kind words, Rocko. Knowing that our team is appreciated for the work we do means a lot to us. We always strive to deliver the very best.
H
Helen Hanson3 reviewsiTotal number of Google reviews Helen has written across all businesses on Google Maps, not just this one.
Our yard needed someone who could envision better possibilities than we could. Lena did that for us, then brought in an industrious crew to make it happen. Great communication and collaboration from initial contact to the project close out. Would highly recommend Siara Designs!
Response from the owner · 2 months ago
We're happy that Lena and our team were able to realize your vision, Helen! We view your yard as a canvas and are pleased to have created a scene that surpassed your expectations. We take pride in our standout communication and collaboration. Thank you for the recommendation. We look forward to continuing to assist you with your yard needs.
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PJ Johnson7 reviewsiTotal number of Google reviews PJ has written across all businesses on Google Maps, not just this one.
Working with Lena SIARA and SIARA Designs has been an outstanding experience from start to finish. Lena is knowledgeable, professional, and, most importantly, she does exactly what she says she will do. She took the time to understand our vision, provided thoughtful guidance on what was possible, and partnered with us to create a landscaping plan that truly fits our home and our goals.
One of the things we appreciate most was her willingness to break the project into phases, allowing us to complete the work at a pace that made sense for us without compromising the overall design. Throughout the process, she has been responsive, transparent, and a true partner in every sense of the word.
Her crew has been equally impressive. They clearly take pride in their work, pay attention to the details, and consistently go above and beyond. Each day they leave our property cleaner and better than they found it, which speaks volumes about their professionalism and respect for their customers.
Finding a landscaping professional you can trust for the long term is rare, and we genuinely feel we’ve found that in Lena and SIARA Designs. We look forward to working with her for many years as our landscaping continues to evolve. We highly recommend Lena and her team to anyone looking for exceptional design, quality craftsmanship, and outstanding customer service.
Price assessment: Reasonable price
Services: Landscaping maintenance, Tree transplanting, Drainage solutions
Response from the owner · 3 months ago
PJ, we're glad that you had a positive experience with Lena and the team. We're proud of our team's dedication and professionalism, and it's great to know we got your vision. Our approach of segmenting projects into manageable phases allows us to meet client needs without sacrificing design quality. We're happy it worked well for you and look forward to continuing our work as your landscaping progresses. Thank you for your recommendation.
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Landon McAfeeLocal Guide · 7 reviewsiTotal number of Google reviews Landon has written across all businesses on Google Maps, not just this one.
Siara Designs helped us remove worn-out turf, grade the yard, helped install drainage pipes, and create a stone walkway and garden areas. Lena and her team were great to work with. They were flexible with the schedule and they worked quickly and created exactly what we were looking for at a very reasonable price. I would recommend Siara Design to anyone.
Price assessment: Great price
Services: Drainage solutions, Service not listed
Response from the owner · 3 months ago
We're happy to know you're satisfied with our work on your yard, Landon. It's our aim to create a space that fulfills your requirements and expectations. We appreciate your recognition of our quick and flexible service, as well as the quality of service we provide. Your recommendation means a lot to us. We're ready to assist with all your landscaping needs.