Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate the salon 4.7 out of 5 based on 492 reviews, frequently praising the clean environment, knowledgeable staff, and helpful communication regarding tanning, hair, and nail services. Customers often highlight the welcoming atmosphere and personalized attention, noting that employees remember names and answer questions about equipment. However, several low-star reviews criticize pricing as excessive and report issues with inaccurate posted hours, unprofessional behavior, and unresolved billing disputes.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
492 Google reviews we collected
Phrases our text analysis found in 401 written reviews
How often each topic comes up in the written reviews
We read 401 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Writing this on behalf of my friend Dylan, “Mila is SO nice and helpful and made me feel special and beautiful on my birthday!”
“…through trying to cancel my membership (including some really not so friendly employees) I don’t even recommend coming here.…”
“Very clean and always a great experience when I go.”
“I can’t speak for the salon services, but the front desk staff and spray tans are awful.”
“Silver Lining Spa in Logan has been my go-to tanning spot for the past two years, and I truly can't say enough wonderful things about them.”
“Avoid this place at all costs!”
“It’s worth the money for the quality of service and the beds you get to chose from!”
“I was expecting a better report from my daughter as this salon is very expensive and supposed to be high end.”
“It's laid back, everyone's easy to talk to, and I always leave in a better mood than I came in.”
“They offer amazing high-end products that I honestly have not seen sold anywhere else locally.”
“They even tried to still get me an appointment same day when they were all booked.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Silver Lining Salon & Spa for 8 kinds of job. Pick one to see what they paid and said.
Writing this on behalf of my friend Dylan, “Mila is SO nice and helpful and made me feel special and beautiful on my birthday!!!” She is always so personable and kind, amazing at her job
Silver Lining is THE place for tanning in the valley. The girls are always kind and welcoming, they answer all of my questions, and it is always clean. The girls are constantly cleaning, and it shows. Sometimes it can be intimidating walking into a salon, but this one is just different!! Everyone is so nice. I love…
Staff members are amazing!! They are always willing to help and answer questions about beds. Very knowledgeable about the products they carry great place to tan get your hair done and nails!!!
I can't say enough good things about Silver Linings Salon and Spa! From the moment you walk in, you can tell how much they care about keeping the place spotless. Everything is clean, fresh, and well kept, which really matters to me. The employees are some of the nicest people I've met. They're friendly, welcoming,…
This place is awesome!! The staff members were great and kind to work with. Well educated on their beds and any questions I had about the membership! Very clean and always a great experience when I go.
This salon is so amazing. Every time I come in the cute girls at the front desk are always so welcoming and always ask how I am. I love coming in to tan and get my hair/nails done not just because the services are great but because of how I am treated every time. I highly recommend. 👍
| Job | Reviews | Category typical |
|---|---|---|
| Tanning | 58 | — |
| Hairstyling | 24 | — |
| Manicure | 17 | — |
| Haircut | 15 | $25–$139 |
| UV tanning | 12 | — |
| Pedicure | 7 | — |
| Spray tanning | 5 | — |
| Hair coloring | 4 | — |
4.7 ★★★★★ 492 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Writing this on behalf of my friend Dylan, “Mila is SO nice and helpful and made me feel special and beautiful on my birthday!!!” She is always so personable and kind, amazing at her job
Silver Lining is THE place for tanning in the valley. The girls are always kind and welcoming, they answer all of my questions, and it is always clean. The girls are constantly cleaning, and it shows. Sometimes it can be intimidating walking into a salon, but this one is just different!! Everyone is so nice. I love this place and tell all my friends about it.
Staff members are amazing!! They are always willing to help and answer questions about beds. Very knowledgeable about the products they carry great place to tan get your hair done and nails!!!
I can't say enough good things about Silver Linings Salon and Spa! From the moment you walk in, you can tell how much they care about keeping the place spotless. Everything is clean, fresh, and well kept, which really matters to me. The employees are some of the nicest people I've met. They're friendly, welcoming, and take the time to make sure you feel taken care of. It never feels rushed or awkward, and they're happy to answer any questions. What I love most is that I never feel rushed. It's laid back, everyone's easy to talk to, and I always leave in a better mood than I came in. Can't recommend it enough!
This place is awesome!! The staff members were great and kind to work with. Well educated on their beds and any questions I had about the membership! Very clean and always a great experience when I go.
This salon is so amazing. Every time I come in the cute girls at the front desk are always so welcoming and always ask how I am. I love coming in to tan and get my hair/nails done not just because the services are great but because of how I am treated every time. I highly recommend. 👍
A disappointing first impression from start to finish. I don’t typically leave negative reviews. I prefer to give businesses the benefit of the doubt, and I understand that no establishment is perfect. However, my experience at Silver Lining was disappointing enough that I feel it is worth sharing, both for the company’s awareness and for prospective customers who may be considering a membership. I stopped by about a week ago to inquire about tanning packages and memberships. Unfortunately, the experience was uncomfortable from the moment I walked through the door. There were three employees behind the front desk, and while they greeted me, the interaction felt noticeably forced rather than genuinely welcoming. It was an odd first impression, to say the least. What concerned me more, however, was the lack of professionalism I witnessed while standing at the counter. An older employee with brown hair and false eyelashes made a comment about a woman who had just left, stating that she was gaining weight and needed to go on Ozempic. The comment was made loudly enough that customers nearby could potentially hear it. I found this incredibly inappropriate. Discussing a customer's appearance and making unsolicited comments about their weight or potential use of prescription medication is unacceptable in any customer-facing environment. Clients should be able to walk into a business without wondering whether they will become the subject of similar commentary the moment they leave. Unfortunately, that was not the end of it. While another employee was explaining the membership options to me, I could hear the same employee and a colleague openly complaining about other members of their staff, criticizing their work and expressing frustration with their coworkers. Everyone has difficult days, and workplace frustrations are understandable. Broadcasting those frustrations within earshot of customers, however, demonstrates a concerning lack of judgment. A business that wants to cultivate a welcoming atmosphere and build customer loyalty should understand that professionalism extends well beyond the initial greeting. I was then offered a tour of the tanning beds. Since I was short on time, I was shown only a couple of rooms. Unfortunately, the condition of the first bed was enough to leave a lasting impression — and not a positive one. The surface had visible handprints, the touch screen was covered in fingerprints, and the bed itself had what appeared to be distinct body and buttock impressions. This was not a minor issue involving a few residual lotion marks. The bed looked visibly unclean, and I was genuinely surprised that it was being presented to a prospective customer as part of a sales tour. In a business where hygiene and sanitation should be fundamental expectations, cleanliness is not an optional extra. It is the bare minimum. By this point, I was ready to leave. As I made my way out, the employees behind the counter began calling their goodbyes in a way that felt unusually loud and competitive, as though they were more concerned with being the first or loudest person to say goodbye than with providing a sincere, professional farewell. The interaction was so strange that it left me feeling uncomfortable rather than welcomed. What makes this experience particularly disappointing is that none of these issues were especially difficult to avoid. A little discretion, basic courtesy, and attention to cleanliness would have made an enormous difference. Silver Lining may offer tanning packages and memberships, but a successful business is built on far more than its services and pricing. It requires a clean environment, employees who exercise discretion, and a culture that makes customers feel respected. Unfortunately, I did not see those qualities reflected during my visit.
Hello Kenzie, we are so sorry to hear you had a bad experience in our salon. Silver Lining takes pride in our excellent customer service, cleanliness, and ensuring our customers feel comfortable. We take feedback very seriously, and even go as far as to check the cameras and audio to verify information. The girls are trained to be professional, always kind, and to greet people when they come in and say goodbye when they leave. If I know that one of my employees is acting this way, I will let them go immediately because I will not have customers feeling uncomfortable. Will you contact me at [email protected]? I would love to make a better impression and help you with whatever tanning needs you may have.
They were so nice and helpful because it was my first time tanning. They showed me exactly what I needed to do and how to use the bed and they made the experience very personalized to me.
I love silver linings. The girls are always so sweet and welcoming! I’ve been tanning here for years and will never change. I love how nice they always are!! I recommend this place to everyone I can!!
Most unprofessional place I’ve ever been to.
Hi Sydney, we would love to hear about your experience at the salon. We have no record of you being in our facility and would love to rectify any misunderstandings or miscommunication on our part. Please feel free to reach out.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
