Google reviewers rate Silver Linings Insurance five stars based on sixty-five reviews, with the owner responding to eighty-five percent of feedback. Customers describe the broker as patient, knowledgeable, and responsive, noting that communication is timely and the process is straightforward. Recurring themes include finding competitive pricing for auto, home, and commercial policies, as well as receiving thorough explanations of coverage options. Reviewers highlight the ease of switching providers and the ability to secure lower rates than other quotes, with no significant criticisms noted in the provided excerpts.
Google rating: 5.0 out of 5 from 65 reviews (98% five-star).
Reviews on this page: 65 Google reviews (52 with written comments).
Owner responses: the business replied to 85% of reviews.
Teri was able to help me with a Commercial Policy that 4 other companies could not do. She is Absolutely Amazing to work with… and has the patience of a Saint. Not once did she get discouraged with me when I was having issues with operator malfunction between me and my phone. She helped make a frustrating necessary evil - enjoyable. Thank you Terri for all of your help… I Highly Recommend Terri for all of your Insurance needs.
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Anthony Perez11 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Teri was very helpful when we started working on my insurance needs. She was very helpful and not pushy or overbearing at all. Very patient also. A pleasure to work with.
Response from the owner · 7 months ago
Thank you Lisa for the review! So glad Teri was able to make you feel comfortable and appreciated.
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Sherri Graham4 reviewsiTotal number of Google reviews Sherri has written across all businesses on Google Maps, not just this one.
Teri is the best agent I’ve ever worked with. She is readily available and when she says she will call and/ or do something , she gets it done. She truly is the best at looking for cost effective ways to help us with our multiple cars and young drivers. With Teri once you are a client you are always a friend.
Response from the owner · 10 months ago
Chris, reviews like this mean the world to us! Insurance isn't about policies - it's about people. Teri's dedication to our customers is genuine, and we're so glad this came through in your experience. Thank you for trusting us, we appreciate your support!
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Khurram WaziriLocal Guide · 12 reviewsiTotal number of Google reviews Khurram has written across all businesses on Google Maps, not just this one.
Teri is extremely helpful and professional. This is my 2nd time shopping with them and they’ll always find a great price that fits your budget.
Acquired their services for both car and home insurance, will come back again.
Response from the owner · 10 months ago
Thank you, Khurram, for the wonderful review! We love all of our customers, but there's no greater compliment to us than having repeat customers. It means the world to us knowing we've earned your trust to look out for your home AND vehicles. Teri has a real gift for finding the right fit without the runaround, and we’re glad you felt that. We’ll be here whenever you need us to help you #StormProofYourLife!
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Eric Wilkins (spacemanc)1 reviewiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
They saved me money thanks. Miss Teri Loyd helped me a lot.
I'm a 74 year old senior citizen with a perfect driving record and she saved me 40 dollars a month on my two older vehicles. She was so easy to deal with. I recommend her for other seniors who are being punished from companies like State Farm.
Response from the owner · 10 months ago
Thank you for sharing this, Eric! You’ve spent a lifetime being a responsible driver, so helping you save on your auto insurance truly made our day! Teri takes a lot of pride in advocating for our seniors, and we’re so glad that she made your experience feel easy and respectful from start to finish. We appreciate you recommending us to others - it means more than you know!
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Sherman Holt5 reviewsiTotal number of Google reviews Sherman has written across all businesses on Google Maps, not just this one.
Teri, was easy to work with. Any questions I had were answered in a timely manner. Changing insurance companies after years, I was apprehensive about this. Teri walked me through the process and made it easy and less stressful.
Response from the owner · 10 months ago
Switching insurance after so many years can be like taking a leap of faith, so your trust means a LOT to us, Sherman! Teri is wonderful at breaking everything down and taking the stress out of the process, and we’re glad you felt that support the whole way through. We’re always just a click or call away, anytime you need us to help you #StormProofYourLife.
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Billy Blanco1 reviewiTotal number of Google reviews Billy has written across all businesses on Google Maps, not just this one.
Thank you, Billy! We're lucky to have Teri on our team, but we’re even luckier to have folks like you who take a moment to share their experience. We’re always here if you need anything. #StormProofYourLife
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Tilena Snider2 reviewsiTotal number of Google reviews Tilena has written across all businesses on Google Maps, not just this one.
Teri Lloyd has excellent customer service very pleasant and works hard to give you a great deal. I would recommend here to all my family and friends
Response from the owner · 10 months ago
Thank you so much for sharing this, Tilena! Teri truly goes the extra mile to make sure everyone gets coverage and pricing that feel right for them, and we’re glad to hear that was your experience. Your recommendation and trust mean everything to us! We’re always here if you need anything down the road. #StormProofYourLife
