Google reviewers rate the service 4.8 out of 5 based on 226 reviews, noting the owner responds to 97% of feedback. Clients frequently praise punctuality, easy communication, and thorough cleaning results using non-toxic products for homes and apartments. However, some low-star reviews criticize instances of missed areas, slow work, and poor adherence to specific instructions.
Google rating: 4.8 out of 5 from 226 reviews (92% five-star).
Reviews on this page: 226 Google reviews (184 with written comments, 4 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: November 9, 2026.
Service: Post Construction Cleaning serving Missouri City, Texas.
Data from Google, last updated November 10, 2026.
Star ratings
226 Google reviews we collected
4.8of 5
5 stars20992%
4 stars94%
3 stars10%
2 stars00%
1 star73%
Praise vs complaints
Phrases our text analysis found in 184 written reviews
97%praise
Praise33197%
Complaints103%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results11233%
Staff & attitude7221%
Would recommend4714%
Speed & response4613%
Communication226%
Price & value216%
Honesty & trust216%
What customers talk about
We read 184 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A professional company that does a great job of helping us keep our house clean.”
“Hi, I've voiced my concerns to the owner on how awful and low quality the cleaning was.”
“Heidi and her team are always responsive, friendly, and professional.”
“Highly, highly recommend Simply Clean & Green to anyone looking for a trustworthy, professional, and truly exceptional cleaning service!”
“I would not recommend getting a cleaning from this company.”
“The owner, Heidi, is absolutely wonderful—so kind, professional, responsive, and genuinely committed to providing outstanding customer service.”
“The were super slow so I knew they would not make it to my upstairs so I was okay about that.”
“Easy to communicate schedule changes and concerns - recommend for any cleaning needs.”
“Always prompt, easy to contact, friendly, thorough, seamless use of tech to confirm appointments and make payments, and reasonably priced.”
“My home is always cleaned so well, and honestly, it feels like I’m walking into a brand new home every single time.”
People customers mention
Heidi17 reviews
Mariela4 reviews
Job3 reviews
Cleaning3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Mariela, Wendy, and several others have helped us keep our house clean. We have a toddler and another on the way, so having them help us stay tidy and organized has been so important for us. Thank you!!
Response from the owner · an hour ago
Thanks so much for your kind words! Our team is thrilled to support your growing family and keep your home tidy! Heidi
Nicole Verrico3 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
A professional company that does a great job of helping us keep our house clean.
Price assessment: Reasonable price
Services: Standard cleaning
Response from the owner · a year ago
Mr. Richie! That is what Rocio calls you. She has valued you so much as a client and enjoys each and every clean. I value you as a client! You make our jobs easy! Heidi
Amber Emil7 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Simply amazing! Thankful to find a clean and green company to clean my home and help us prepare to sell it. Heidi gave me a great quote and scheduling was easy. I couldn't believe how shiny and tidy everything looked in just a few hours! It hasn't looked that good since we moved in! Can't wait to have them at our new home.
Price assessment: Great price
Services: Moving-related cleaning
Response from the owner · a week ago
Thank you so much Amber. I appreciate this more than you know! I cannot wait to help you with the new home. Congratulations! Heidi
Aruna Bhakta1 reviewiTotal number of Google reviews Aruna has written across all businesses on Google Maps, not just this one.
I hired Simply Clean & Green for bi-weekly cleaning, and it’s been an amazing experience! Heidi and her team are always responsive, friendly, and professional. Mariela and Yassary are efficient, thorough, kind, and consistently do a fantastic job!
After trying several local and larger cleaning companies and being disappointed more often than not, I’m SO grateful I found Simply Clean & Green! Their prices are also very reasonable and fair. I couldn’t be happier and highly recommend them!
Response from the owner · a week ago
Wow! This sums up all we try to do and we are so appreciative of the time you took to write it. This makes us remember why we do what we do and we have the best clients! 💚 Heidi
Tom Kingery4 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
I have had Simply Green Clean do my apartment in Sugar Land over several years now … and there is nobody better in my opinion. Heidi and her employees always do a spectacular job. I have also called on them with short notice … and they readily fit me into the schedule. For any of your household cleaning tasks, I would give them a “sixth star” recommendation… you won’t be sorry !!! And the best part … the price is very reasonable.
Services: Interior & exterior window cleaning
Response from the owner · 2 weeks ago
Tom! This is such a kind and thoughtful review. We have enjoyed helping you with your apartment and the friendship that has come with it! Heidi
Mike MLocal Guide · 15 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
We had Silvia and Dilcia come and take care of our home. They did an outstanding job. My wife and I. It’s work from home and they were respectful of our space and time. We will definitely be returning customers.
Price assessment: Great price
Price: $250–300
Services: Office & workplace cleaning, General housekeeping, Deep clean
Response from the owner · 2 weeks ago
Thank you so much for such a lovely review! We are thrilled you are happy with your cleaning. We will look forward to seeing you again! Heidi
Carye Duffin3 reviewsiTotal number of Google reviews Carye has written across all businesses on Google Maps, not just this one.
I’ve now had my third cleaning with Simply Clean & Green, and I’m more impressed every time! From start to finish, the entire experience has been exceptional.
The owner, Heidi, is absolutely wonderful—so kind, professional, responsive, and genuinely committed to providing outstanding customer service. I also continue to love how seamless everything is with their online system for scheduling, invoicing, and payment. It makes the entire process incredibly easy and convenient!
Each cleaning has been with Yassary and Mariela, and they are phenomenal. They’re so sweet and conscientious about doing an outstanding job every single time—thorough, efficient, and they always leave my home looking and feeling spotless! It’s clear that Simply Clean & Green takes great pride in the quality of their work.
I couldn’t be happier and will definitely continue to use them as the only company who cleans my home. Highly, highly recommend Simply Clean & Green to anyone looking for a trustworthy, professional, and truly exceptional cleaning service! ⭐️⭐️⭐️⭐️⭐️
Price assessment: Reasonable price
Services: Standard cleaning
Response from the owner · 2 months ago
Carye, it has been a pleasure getting to know you and help. you with your cleaning. Having awesome clients like you makes our jobs so great! We cannot wait for the next clean. Heidi
Priscilla Pollard1 reviewiTotal number of Google reviews Priscilla has written across all businesses on Google Maps, not just this one.
I highly recommend simply clean and green. They provided one of the best home cleaning I've received in some time.
The ladies are detailed and thorough!
Response from the owner · 3 weeks ago
Priscilla! What a lovely review. We are thrilled that you are happy with your clean and are honored that you chose us. Thank you 💚