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Simply Clean

House cleaning service · Seattle, WA · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%95+6.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#98 of 265 house cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 63%
4.9 ★★★★★ 281 Google reviews · 21 photos
96%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
86%reviews answered by the owner
$362typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Simply Clean at a glance

Customers report that Simply Clean offers deep, move-out, and recurring monthly services with high ratings for thoroughness, punctuality, and easy booking. Recurring themes include attention to detail, professional communication, and reasonable pricing, often with consistent staff assignments. However, some low-star reviews criticize missed spots like mildew or appliances, missing items, and a lack of follow-up after no-shows.

  • Google rating: 4.9 out of 5 from 281 reviews (96% five-star).
  • Reviews on this page: 281 Google reviews (223 with written comments, 4 with photos).
  • Owner responses: the business replied to 86% of reviews.
  • Most recent review: November 5, 2026.
  • Service: House Cleaning Service serving Seattle, Washington.

Data from Google, last updated November 10, 2026.

Score profile vs other house cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction93Reliability93Craft & service100Value100Momentum100Replies to reviews95Satisfaction: 93 (median 93)Reliability: 93 (median 91)Craft & service: 100 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 95 (median 82)
Simply CleanHouse Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simply Clean: 93/100 on this factor. Category median: 93.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simply Clean: 93/100 on this factor. Category median: 91.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simply Clean: 100/100 on this factor. Category median: 97.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simply Clean: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simply Clean: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simply Clean: 95/100 on this factor. Category median: 82.A
95

Bar = this company · dark tick = category median.

Star ratings

281 Google reviews we collected

  • 5 stars27196%
  • 4 stars52%
  • 3 stars31%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 223 written reviews

  • Praise38598%
  • Complaints62%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1732%
  • Reasonable3464%
  • Overpriced12%
  • Not sure12%
$362+43% vs typical house cleaning services

Middle half of what 41 customers paid ($259–$497) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results13936%
  • Staff & attitude6617%
  • Speed & response6416%
  • Would recommend6416%
  • Communication246%
  • Price & value246%
  • Honesty & trust103%

What customers talk about

We read 223 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their attention to detail and thoroughness was great!”
    “Artwork was damaged and a frame was broken.”
  • “The team was professional and paid attention to the little details.”
  • “Maryana arrived on time and set to work immediately.”
  • “We truly appreciate their hard work and would happily recommend them!”
  • “Communication with the office is always quick and helpful.”
  • “I really appreciated that kind of fair, common-sense approach.”
    “Then I had specially sized (and overpriced) plastic bags for a particular brand of a bin in the kitchen, and they did not bring their own bags, and us…”
  • “They are always efficient, reliable, and incredibly thorough.”

People customers mention

  • Lana 10 reviews
  • Yana 6 reviews
  • Natalia 5 reviews
  • Alina 4 reviews
  • Krystina 4 reviews
  • Vika 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Simply Clean for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Lesa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I purchased the move-out cleaning package and added cleaning the oven, refrigerator, and inside the cabinets. I believe the pricing is very reasonable. Maryana arrived on time and set to work immediately. My property manager was at the house and observed the care and diligence that Maryana used in cleaning the…

Paid $450–500Great priceMove-out cleaningDeep clean
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a wonderful experience with Simply Clean! Roxie and Oksana did a deep clean at our apartment and left it spotless. They were very thorough and efficient. I will absolutely use them again!

Paid $500+Reasonable priceDeep clean
Mandi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nothing was missed. Best experience I’ve had with a cleaning service ever. Would definitely recommend them.

Paid $500+Reasonable priceDeep clean
Victor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've used Simply Clean for two separate projects and both were handled perfectly. The first was a deep clean on a property I just bought. The oven had a stubborn issue left by the previous owner that couldn't be fully cleaned, and instead of just charging for the attempt, the crew added a cabinet cleaning to offset…

Paid $500+Great priceMoving-related cleaningMove-out cleaningDeep clean
DanielleLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First cleaning with Simply Clean Seattle and Katia & Tony were great. Everything was actually clean. They didn't skip anything, and stuff my previous cleaner hadn't touched in months finally got addressed. Easy communication, love how proactively feedback is collected.

Paid $350–400Reasonable priceGeneral housekeepingDeep clean
Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Okanagan and her daughter are a very nice and hard working team.I highly recommend them.

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping

Photos

Customer reviews

4.9 ★★★★★ 281 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Andrew Underwood-Nakamura1 reviewTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were amazed by the work from Nadia & Luba who deep cleaned our home! Their attention to detail and thoroughness was great! Booking and coordinating a time was very easy as well.

  • Services: Deep clean
Andrea BLocal Guide · 69 reviewsTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We booked a deep clean and were expecting a higher level of service. It seemed like the house was surface cleaned, but not deep cleaned. For instance, one of our showers still had visible mildew both on the bathtub and the tile walls and I had to ask the cleaners to please scrub it again. The microwave was not cleaned on the inside. While the floors were mopped, there was still dirt in the corners of bathrooms and our entryway. I feel that for $420, the service should have been better. We were also told that a deep clean for our size of home should take 3 to 4 hours and the cleaners left after 2.5. UPDATE as of Oct 2026: The company reached out and provided a free cleaning to focus on the spots I noted had not been sufficiently cleaned. Some of the areas were cleaned better, but some were not. I appreciate the responsiveness of the company and the honest effort to make it right! Unfortunately, I don't believe this company meets my standards (which might be too high) so unlikely I will use them again.

  • Price assessment: Overpriced
  • Price: $450–500
Response from the owner · 6 days ago

Thank you for the honest feedback and for the update. A deep clean should not leave mildew or missed corners behind, and that fell short. A return visit was arranged at no charge, and while the shower came out well, the microwave still wasn’t where it should have been. We appreciate you giving us the chance to make it right and being so fair about the whole experience.

Lawrence Lucas7 reviewsTotal number of Google reviews Lawrence has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Oksana & Myla arrived early and did an amazing job on our move out cleaning. They left the place looking spotless and I was very impressed with the job that they did. Would definitely use Simply Clean again!

Response from the owner · 6 days ago

Thank you so much! Glad the move out clean left the place spotless. The cleaning professionals will be happy to hear it, and best wishes in your new home!

Akira nakada1 reviewTotal number of Google reviews Akira has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a wonderful experience with this cleaning service! We needed our home cleaned because guests were coming over on short notice, and we’re so grateful they could help. The team was professional and paid attention to the little details. Our home looks beautiful and feels so fresh, which made getting ready for our guests much easier. We truly appreciate their hard work and would happily recommend them!

  • Services: Interior & exterior window cleaning, Standard cleaning
Response from the owner · a month ago

Thank you so much for the lovely review! We're so glad the short-notice booking worked out and that your home felt fresh and ready for your guests. Wishing you many more happy gatherings!

Lesa Gleb5 reviewsTotal number of Google reviews Lesa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I purchased the move-out cleaning package and added cleaning the oven, refrigerator, and inside the cabinets. I believe the pricing is very reasonable. Maryana arrived on time and set to work immediately. My property manager was at the house and observed the care and diligence that Maryana used in cleaning the house. He walked the house with her when she was finished to ensure that all expected cleaning was completed in a satisfactory manner, and he was very please with all of Maryana's work. The house now looks amazing! Thank you, Simply Clean and Maryana, for making the house look fabulous!

  • Price assessment: Great price
  • Price: $450–500
  • Services: Move-out cleaning, Deep clean
Response from the owner · 6 days ago

Thank you for the kind words. Glad the move out clean met expectations and the pricing felt fair. Best wishes on your next chapter.

C B13 reviewsTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lana is the best!!!!! Doesn’t miss a spot!!!! Home is beautiful thanks to Lana!!!!

  • Price assessment: Reasonable price
  • Services: Deep clean
Response from the owner · a month ago

Thank you!!! Lana will be thrilled to hear this. So glad your home is looking beautiful!

Allison Conner3 reviewsTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a wonderful experience with Simply Clean! Roxie and Oksana did a deep clean at our apartment and left it spotless. They were very thorough and efficient. I will absolutely use them again!

  • Price assessment: Reasonable price
  • Price: $500+
  • Services: Deep clean
Response from the owner · a month ago

Thank you so much! The lovely duo will be so happy to hear this. Spotless is the goal, and we're glad the deep clean delivered. We'd love to help again anytime!

Sarah LittelLocal Guide · 45 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Vika & Valia were wonderful and left the house sparkling! They did a deep clean and I’m going to start a monthly regular cleaning service with them!

Response from the owner · 2 months ago

Sarah, thank you! Vika and Valia will be so happy to hear the deep clean left your home sparkling. We're glad to have you on board for monthly cleanings and look forward to keeping your home looking great.

Mandi Key5 reviewsTotal number of Google reviews Mandi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nothing was missed. Best experience I’ve had with a cleaning service ever. Would definitely recommend them.

  • Price assessment: Reasonable price
  • Price: $500+
  • Services: Deep clean
Response from the owner · 2 months ago

Mandi, thank you! Hearing that this was your best experience with a cleaning service is wonderful. We appreciate the recommendation, and we'd be happy to help again anytime.

Deanna Congdon Waterhouse4 reviewsTotal number of Google reviews Deanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We've had a recurring monthly cleaning with Simply Clean for nearly four years, and the experience has been great. Each cleaning leaves our home sparkling, and the staff are efficient, thorough, and respectful of our home. Communication with the office is always quick and helpful. We've had the same staff member cleaning our home for three of the four years, and we really appreciate the longevity and the relationship we've developed!

  • Price assessment: Reasonable price
  • Services: Standard cleaning
Response from the owner · 2 months ago

Deanna, thank you for four wonderful years! It means so much to hear that your home has been well cared for and that the relationship has meant as much to you as it has to us. We're grateful for your trust and look forward to many more sparkling months ahead.

Simply Clean on Google Maps →

Business details