Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Customers report that Sir Grout Orange County provides professional grout cleaning, sealing, and restoration services for showers, floors, and patios, often praising the team's punctuality, polite communication, and fair pricing. The high rating reflects satisfaction with thorough work and willingness to correct issues, though some reviews note that baseboards were not protected during cleaning. A recurring criticism involves missed communication, such as unreturned calls or delayed quotes, which led some potential clients to abandon their projects.
Data from Google, last updated November 10, 2026.
46 Google reviews we collected
Phrases our text analysis found in 45 written reviews
How often each topic comes up in the written reviews
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Eric was thorough and conscientious when doing my grout job.”
“They are marvelous and very professional helping even with my touch up work after work was ended.”
“I'm happy with their work and would recommend them.”
“They were timely, friendly, and did a fantastic job cleaning and regrouting our shower.”
“Second, without exception, the three men were each so very nice, friendly and a pleasure to communicate with.”
“The work was top notch, and the price was very fair.”
“*** Honestly saved so much versus replacing the flooring!”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 46 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They are marvelous and very professional helping even with my touch up work after work was ended.
Hi Kathy, We really appreciate the amazing review! We're thrilled that you loved our service and we can't wait to see you again soon.
Eric was thorough and conscientious when doing my grout job. I'm happy with their work and would recommend them.
Hi Cheryl, customer satisfaction is our number one priority. We appreciate your recognition of that and are excited you were happy with the work completed.
I had a small kitchen area job but Eric did a great job clearing the grout and sealing the floor, looks great! Will recommend!
Hi Stacey, thank you so much for the review. It was truly a pleasure working with you. And we appreciate any recommendations to others you provide.
Scheduled an appointment for a Friday. Received a text stating they had to reschedule and was asked what day would work. I replied that we were available on Monday and never heard back.
Hi Lupita, Thank you for contacting Sir Grout. We’re sorry for any inconvenience you experienced. If you can share your information, we have availability to provide an estimate as soon as tomorrow. You’re also welcome to give us a call and mention this message so we can assist you.
I cannot thank Sir Grout enough for the amazing job that they did at our house. Our travertine flooring was in such bad shape and they completed transformed the look our house with the incredible improvement. I will continue to use them in the future and I highly recommend them to everyone.
Hi Brian! Wow, thanks so much for your amazing review! We are so happy that you love the outcome of your floors. At Sir Grout Orange County, we pride ourselves on the quality of our services, and it's great to know that we're going above and beyond our client's expectations.
Steven, Eric and Jaden stayed with our job until completed to more than our satisfaction! We had some issues and they were able to make them look really good. They were so nice and competent always asking if there was anything more they could do. We would recommend Sir Grout for sure.
Hello Don and Zandra! Thank you so much for your wonderful review of our service! We're thrilled to hear that you had a positive experience with us, and we truly appreciate your support!
The work was top notch, and the price was very fair. We were debating replacing the shower... glad we choose to just give it a face-lift.
Hey Andy, that's why they call us the hard surface restoration experts! Thank you so much for the positive review. It was truly a pleasure working with you!
Sir Grout Orange County did a fantastic job re-grouting my shower tile. The new owner (Ethan) is clearly committed to running his business the right way. Unfortunately, I had a bad experience with the previous owner of Sir Grout Tustin. Ethan and his team made things right. I'd say they went above and beyond to not only fix the poor job from the previous owner, but really made sure everything was perfect. I would recommend using Sir Grout Orange County.
Hey Bob! Wow, thanks so much for your amazing review! We're glad to hear that you had a great experience with our service. If you ever need anything or have any questions, please don't hesitate to reach out. We'd love to hear more about your experience with Sir Grout Orange County, and we're always looking for ways to improve. Thanks again for your support!
Great technical professional service. Steve is the best and very knowledgeable
Hi Tom, customer satisfaction is our number one priority. We appreciate your recognition of that and are excited you were happy with the work completed.
The guys did an awesome job on our travertine floor. Highly recommend this company.
Hi Philip, we are so happy that you love the outcome of your travertine floor. It was a pleasure providing you exceptional service.
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts