Super helpful!
SiteOne Landscape Supply
SiteOne Landscape Supply at a glance
Customers describe the staff as knowledgeable and helpful, often providing specific guidance for lawn and landscaping projects. Positive reviews highlight fair pricing, product availability, and courteous service, including assistance with non-customer needs. However, two low-star reviews criticize the store for being overpriced and under-stocked, while also claiming the employees lack product knowledge.
- Google rating: 4.7 out of 5 from 21 reviews (86% five-star).
- Reviews on this page: 21 Google reviews (9 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 22, 2026.
- Service: Landscape Architect serving Newport News, Virginia.
Data from Google, last updated October 28, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 9 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Miguel and Scott are very professional, knowledgeable and courteous.”
“The prices are definitely fair and you get great products which are in stock.”
“Appreciate the guys up front taking time to set me in the right direction.”
praise complaint · found by our text analysis, Google review wording unchanged.
Very helpful for my needs
SiteOne's product and staff are absolutely amazing. Miguel and Scott are very professional, knowledgeable and courteous. SiteOne you are THE BEST!!! We are customer's for LIFE!!!!
Incredible customer service! I went here armed with only basic knowledge of what to do to make my grass look better after just moving to the area and left knowing exactly what to do. Appreciate the guys up front taking time to set me in the right direction. I’ll definitely be back!
So being forward, I personally have never used this business, however, our tire blew in front of their business and they were extremely kind and helpful to us. They came out and made sure we were okay. They tried to help us get air back in it enough to drive home as it’s a short drive for us around the corner. When that didn’t work, they allowed us to use their parking lot to change it so we were not on the side of the road where it wasn’t safe. They also let my son use their restroom. They were so kind, caring and helpful. I was super thankful. I also learned that my sons’ baseball league uses this business to buy landscape items like field chalk so small world. I just wanted to leave them a positive review because if this is how they treat non customers, I can only imagine how kind they are to actual paying customers of theirs. I appreciate their compassion and kindness today, because my life has been a chaotic mess and my husband just left this morning for two weeks & I truly needed it. Thank you for your kindness. It meant a lot even if it didn’t seem like much. If I ever need of the services or products they offer, they will be my first stop!
Great place. Very knowledgeable staff. A tremendous help with all my yard needs. This is the only place I get my lawn supplies.
Good
The prior rating of 1 star is ridiculous. I have been going to this company for 10 years now and they supply a majority of supplies for my landscape company. They used to be John Deere Landscapes and rebranded to Site One. Nothing has changed but the name. The employees are more than helpful and extremely knowledgeable. The prices are definitely fair and you get great products which are in stock. I was on Google looking for their hours of operations and after reading the 1 star review, I had to comment and let everyone know that this is a great company. Some reviewers are unfair and just negative individuals.
Overpriced - under stocked - and staff who are not knowledgeable regarding the product lines that they sell (or try to sell). Use to be john Deere. Nothing's changed but the name and street sign. Keep driving
Business details
- Phone: (757) 833-1607
- Website: siteone.com
- Service area: Newport News, VA