Google reviewers rate the salon 4.8 out of 5 based on 105 reviews, with the owner responding to 97 percent of them. Customers frequently highlight professional services like silk presses, cuts, and coloring, noting the clean atmosphere, knowledgeable staff, and fair pricing. Recurring themes include punctuality and personalized care for natural hair. However, low-star reviews criticize rude phone interactions and unexpected price changes for returning clients.
Google rating: 4.8 out of 5 from 105 reviews (94% five-star).
Reviews on this page: 105 Google reviews (73 with written comments, 5 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 22, 2026.
Service: Beauty Salon serving Detroit, Michigan.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
105 reviews on Google
5★99
4★2
3★0
2★0
1★4
Reviews from Google, shown as published (original wording, unedited).
JW
Juliana Williams11 reviews
★★★★★
I wanted a shorter hair cut and Andrea suggested a short layered cut so my thinning wouldn’t be so noticeable. I am very pleased with the results. I can still have multiple styles. I will return for future touch ups.
Andrea has the skills and talent for cutting, styles and design! Love this salon!!
Warm and friendly atmosphere filled with great energy.
I was pleasantly treated and handled with Care when it was time for my new transformation into a pixie cut.
This is my new hair Home 💇🏽♀️ 💕
I would like to say thank you! I called and ask do you take walk-ins, she said what do you want. I said cut and curl but I have a fro she politely said come on.. The atmosphere was great, very professional and my hair was LAID (done very well). Let's not forget about my eyebrows they were waxed and cute.. She's very good at what she does and she makes you feel welcomed, a non judgemental zone and it was a great experience. Again, Thank you!
Andrea did an amazing job on my hair! I came in wanting a bold cherry red color, and she absolutely delivered. The color is vibrant, the cut is beautiful, and she even surprised me with a peekaboo color that made me love it even more.
She was professional, took her time, and made sure everything came out exactly how I wanted. I left the salon feeling confident and so happy with my hair. I got so many compliments already! If you're looking for someone who truly knows what they're doing, I definitely recommend booking with Andrea. Thank you for making my birthday hair everything I wanted!
Response from the owner · 3 months ago
You are truly a real babydoll. You said what you wanted and sat quietly with a smile letting me create.
It is so important to understand the steps to being enhanced. It comes with patience confidence and trust. You gave me all of that, so I had to serve. Continue to be upfront and real for your blessings 😂Enjoy your birthday.
I've finally found someone I trust to do my hair on a regular basis. Andrea is both professional and knowledgeable. Fair pricing. Deposits are just the way of the world now. She's timely with her clients, its only fair she's protected in return.
I am so excited about my experience at Situation's Hair & Nail Salon. The service was beyond my expectation. I found the salon on Instagram. I called and got an appointment the same day. I am use to going to hair schools to get my hair done. I was elevated, excited, and well pleased with the service I received. That hair treatment with the stream is the answer and the solution. My hair looked and felt so good. I told her my hair does not hold curls. I am excited to say not only did my hair hold curls all day; I woke up the next morning with a head full of curls! I didn't even use rollers. I will definitely be back.
Response from the owner · 8 months ago
I want to say thank you for trusting me and thank you for being open for whatever I was suggesting that would be a benefit for your hair. See you again
I was looking for a quick style drove around looking for a stylist and was referred to Andrea. Upon arrival she asked what I was looking for and then proceeded to shampoo and set my hair. I was very thankful and loved the finished look she did exactly what I wanted . 10/10
Called to get in asap and Andrea made herself available and I was in her chair within 30 min of the call.
Her being in business for almost 30 years shows! I got a silk press and it only took 3 hrs total and my hair is laid! Will be going back
Price: $100–120
Services: Blowouts
Response from the owner · a year ago
I appreciate your support hope to see you again and ty for your review