Google reviewers for Six Star AC & Refrigeration in Phoenix, AZ, consistently highlight punctuality, professional communication, and honest pricing for services including AC repair, replacement, and installation. Customers frequently note that technicians diagnose issues accurately without pushing unnecessary upgrades, often resolving problems quickly during extreme heat. The only recurring criticism from a single low-star review involves a rude phone interaction, though the majority of feedback remains positive regarding the company's reliability and customer service.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Timely & professional service. Highly reccomend
We appreciate the great rating, Steve. Thank you for recommending our timely, professional service. Your praise means a lot to the team. We welcome the chance to assist you again. Six Star AC & Refrigeration
They were responsive, professional, thorough, and friendly! - Candeeland AZ
Thank you, Candeeland! We’re delighted our team was responsive, professional, thorough, and friendly. We appreciate you sharing your experience and look forward to serving you again. Six Star AC & Refrigeration
Another great experience with 6 Star! I’ve used them before on a rental property, another rental AC was having issues. They quickly found it was just a clogged line, fixed it, and had everything running again. Honest, knowledgeable, and they don’t try to sell you something you don’t need. Definitely my go-to AC company!
Hey Shaun, Thank you for the positive review. We are very happy to help and we appreciate your support.
We have used Six Star for many years. We have always been happy with their service. They go the extra mile to make sure things are done correct and safe. I have and will continue to recommend them.
Thank you for your long-term support and for taking the time to share your positive experience. We're thrilled to hear that our commitment to quality and safety has made a difference for you. Your recommendations mean a lot to us, and we look forward to continuing to provide you with the best service possible. Six Star AC & Refrigeration
Great customer service! Great response! Booked thier service agreement. Looking forward to future service.
Thank you, Scott! We're thrilled you had a great experience and appreciate you booking our service agreement. We look forward to providing excellent service for you in the future. Six Star AC & Refrigeration
Highly recommend. The whole team is wonderful ! Always great work and goes above and beyond .
Thank you so much, Alex! We’re thrilled to hear you had a great experience and that our team went above and beyond. We appreciate your recommendation and look forward to serving you again. Six Star AC & Refrigeration
The professionalism that you get with six star is amazing! They communicate with you and diagnose the actual problem then try to sell you on things that you don’t need! I highly recommend them!
Thank you, Troy, for the fantastic review and recommendation. We're glad our team’s communication, honest diagnoses, and focus on only the repairs you need made your experience positive. We appreciate your trust in Six Star and will be here whenever you need us again. Six Star AC & Refrigeration
I decided to go with Six Star after getting an estimate from another company who appeared to try to upsell me on a different type of system that would have required additional electrical work. Additionally, this first company I spoke with recommended a system that wasn't one of the well-known brand names. Joe was great to deal with, presented me with 6 different options at different price points. The process was very fast between removing my old system and putting the new one in and the price was great. For context, I had to put a new system in my rental property in Tucson this summer, which is smaller than my house, and that cost me almost $4,000 more than what I paid with Six Star. Highly reccomend working with them, I have a brand name, new system, at the best price I found when shipping around.
Six Star AC was excellent to work with!! They made the process seamless and got my AC unit back up and running quickly druing the extremely hot AZ summer. Their pricing was also very reasonable compared to the other companies I called. I highly recommend giving them a call for all your AC needs!!
Hi Martel, Thank you so much for taking the time to leave us such an amazing review! We truly appreciate your kind words and are grateful that you trusted Six Star AC to get your system back up and running during the Arizona heat. We're glad we could make the process easy and provide quality service at a fair price. Your recommendation means a lot to our entire team, and we're always here if you ever need us in the future. Thank you again for choosing Six Star AC we appreciate your support!
Six stars are amazing the service and promptness are top I can’t say enough about the way they work to make you feel comfortable
Hi Antonio, Thank you so much for your wonderful review! It truly means a lot to our team. We're so glad you had a great experience and that we could make you feel comfortable throughout the process. Providing prompt, honest, and reliable service is what we strive for every day. We sincerely appreciate your trust in Six Star AC and look forward to being here whenever you need us. Thanks again for choosing us!