Customers praise Skaggs Appliance for punctual arrivals, clear communication, and knowledgeable technicians who explain repairs and costs upfront. Reviews highlight efficient service for washers, dryers, and refrigerators, with some noting same-day scheduling. A recurring criticism involves high travel fees and perceived lack of transparency regarding these charges.
Google rating: 4.9 out of 5 from 168 reviews (95% five-star).
Reviews on this page: 168 Google reviews (121 with written comments, 1 with photos).
Owner responses: the business replied to 49% of reviews.
Reviews from Google, shown as published (original wording, unedited).
AW
Andy Wibbels1 review
★★★★★
Skaggs helped my folks repair a clothes washer. They were attentive and very professional and helpful. When you need repairs done right, give them a call!
Price assessment: Great price
Price: $200–250
Services: Washing machine repair
Response from the owner · 3 months ago
Hi Andy,
Thank you for the great review! We're so glad we could help your folks with their washer repair and that our team provided attentive, professional service. We truly appreciate your recommendation and your support. If you ever need us again, we're just a call away!
Brad from Skaggs did an excellent job repairing our dryer. Came the day I called. Repaired quickly, Works great now. Was so professional and extremely nice man. GREAT JOB.
Services: Dryer repair
Response from the owner · 8 months ago
Hi Barbara,
Thank you for the wonderful review! We’re so glad Brad was able to come out the same day, repair your dryer quickly, and get it working great again.
We truly appreciate your kind words about his professionalism and friendliness. That’s exactly the level of service we strive for at Skaggs Appliance Service. If you ever need us again, we’re just a call away!
Excellent service provided by technician David for my daughter and myself. I now have an appliance repair company that I can trust and 100% recommend to others.
Price assessment: Great price
Services: Washing machine repair
Response from the owner · 8 months ago
Hi Deborah,
Thank you so much for taking the time to share your experience. We’re thrilled to hear that David provided excellent service for both you and your daughter and that he earned your trust. Knowing you feel confident recommending Skaggs Appliance Service to others truly means a lot to our team.
We appreciate you choosing Skaggs Appliance Service and look forward to helping you again whenever you need us!
I have an older dishwasher that was leaking. Called Skaggs Appliance for a service call. The person that I spoke with was very pleasant and helpful. Call was made in a very timely manner.
Arrived on time. Bill made sure that it was level and working. Next time I used it it leaked again. I called back and a service call was within a few days. This time we talked about loading after he checked it out.
I have run it twice since with no leaking.
I would definitely recommend Skaggs Appliance and will most certainly use them again if needed.
Price assessment: Reasonable price
Price: $100–150
Services: Dishwasher repair
Response from the owner · 9 months ago
Hi Betty,
Thank you so much for taking the time to leave such a thoughtful and detailed review. We truly appreciate you sharing your experience.
We’re glad to hear that from your first call, our team was pleasant, helpful, and timely, and that Bill was able to get everything checked over and properly leveled. We also appreciate you reaching back out when the dishwasher leaked again—taking the time to return, recheck the unit, and talk through proper loading is exactly the kind of thorough service we aim to provide, especially with older appliances. It’s great to hear that it’s been running without leaks since then.
Thank you for recommending Skaggs Appliance and for trusting us with your repairs. We’ll be happy to help anytime you need us again.
I truly appreciate the communication and service received. I feel their service personnel are honest and not trying to upsell any other service. Thank you for getting my dishwasher functioning again.
It's a pleasure to have someone who knows what they are doing in your home, recommend these people to anyone. Highest quality work nice people willing to do what it takes to get the job done right.
