Have had effective LHR at Skin Envy. Caroline is great!!

Skin Envy Austin- South
Skin Envy Austin- South at a glance
Google reviewers rate Skin Envy Austin- South 4.9 out of 5 based on 1238 reviews, with the owner responding to 77% of feedback. Positive comments highlight effective results from laser hair removal, Botox, CoolSculpting, and microneedling, praising staff for being knowledgeable, punctual, and accommodating during consultations and procedures. However, lower-rated reviews criticize inconsistent injection outcomes, rude or unhelpful reception interactions, and appointment cancellations without proper communication or clear pricing.
- Google rating: 4.9 out of 5 from 1,238 reviews (96% five-star).
- Reviews on this page: 1,238 Google reviews (1,159 with written comments, 23 with photos).
- Owner responses: the business replied to 77% of reviews.
- Most recent review: October 23, 2026.
- Service: Medical Spa serving Austin, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
I’ve done both coolsculpting and Botox here and I’ve had great experiences both times. Recommend!!
- Price assessment: Great price
- Services: CoolSculpting treatments, BOTOX treatments
Amber is the best! Very knowledgeable.
- Price assessment: Great price
- Services: BOTOX treatments
Amber did amazing with my dysport treatment! Quick and painless 🙌 highly recommend going to her !
I came in for a consultation and Tatiana was so kind and informative that I started my first laser treatment today! Afterwards, Tatiana showed me the instant results and I am so happy!
My first laser hair removal with Caroline was fun and easy!
- Price assessment: Great price
- Services: Laser hair removal
I’ve had Dysport before and know what to expect...but this recent experience was disappointing and frustrating. After my visit, it was clear that the product either wasn’t administered properly or the dosage was insufficient, because I saw little to no effect even days later. I went in for a touch up and still couple weeks later effect wore off. I reached out to the clinic right away, but was told I had to wait for the owner to return from vacation to review a photo. Then, once the owner was back, the injector was suddenly out and no resolution has been offered. It’s been a waiting game with no accountability or follow-through. At the very least, I expected timely communication and a solution whether a touch-up, an explanation, or a refund. Instead, I’ve been left feeling ignored and disappointed. This isn’t how a professional medical aesthetics practice should handle concerns, especially when a client expresses that something feels off. I truly hope this feedback pushes them to take customer care and follow-up more seriously.
Nicolette was amazing and so personable. She does an amazing job and my treatment lasted longer than usual!
- Price assessment: Great price
- Services: Dysport treatment
She's the best
- Services: BOTOX treatments
Caroline was amazing
Business details
- Address: 2500 W William Cannon Dr STE 601, Austin, TX 78745
- Phone: (512) 443-3000
- Website: skinenvyaustin.com
- Service area: Austin, TX