Google reviewers rate Skin Perfect Medical Aesthetics 4.8 out of 5 based on 220 reviews, frequently praising the facility's clean environment, knowledgeable staff, and effective results from services like facials, injectables, and laser treatments. Positive feedback highlights the welcoming atmosphere and professional communication, while the owner responds to 99% of reviews. However, lower-rated excerpts describe inconsistent scheduling, excessive sales pressure, and concerns regarding the accuracy of treatment promises and staff credentials.
Google rating: 4.8 out of 5 from 220 reviews (93% five-star).
Reviews on this page: 220 Google reviews (195 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 11, 2026.
Service: Tattoo Removal Service serving Costa Mesa, California.
Data from Google, last updated November 11, 2026.
Star ratings
220 Google reviews we collected
4.8of 5
5 stars20493%
4 stars31%
3 stars31%
2 stars10%
1 star94%
Praise vs complaints
Phrases our text analysis found in 195 written reviews
96%praise
Praise28896%
Complaints124%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11739%
Quality & results5217%
Would recommend5017%
Honesty & trust3311%
Communication2910%
Price & value103%
Speed & response93%
What customers talk about
We read 195 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Skin perfect is skilled, professional and cares about their patience.”
“Borini did an amazing job, and I was beyond satisfied with the outcome.”
“I then had a video consultation with the Costa Mesa office, where a representative agreed my results looked awful.”
“Five stars without hesitation for Erin and the entire Skin Perfect Costa Mesa team.”
“Stay away and go to a place that they welcome you as a patient.”
“I wouldn’t hesitate to trust her with my face again.”
“These people at Skin Perfect Costa Mesa are SCAM artists.”
“She took the time to listen, assess what would work best for me, and explain her recommendations without ever making the experience feel rushed or ove…”
“Overall, the pricing feels very reasonable considering the quality of the facility, the professionalism of the staff, and the overall experience.”
“She has a calm, reassuring demeanor that immediately puts you at ease, and her results speak for themselves.”
People customers mention
Erin36 reviews
Ashley14 reviews
Mimi10 reviews
Julia10 reviews
Jenna10 reviews
Claryssa8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I had a PDO thread treatment on my nose with Dr. Erin Borini to smooth out the bridge and give the tip a subtle lift, and I couldn’t have been happier with the results! My nose looked beautifully refined while still looking completely natural, which was exactly what I wanted. Dr. Borini did an amazing job, and I was beyond satisfied with the outcome. It’s been a few years, and I’m finally ready for a little refresh. I wouldn’t hesitate to trust her with my face again. Highly recommend!!! Dr Borini is the best.
Ziona MontesLocal Guide · 16 reviewsiTotal number of Google reviews Ziona has written across all businesses on Google Maps, not just this one.
Absolutely love and appreciate Ashley! She always has the best recommendations for my skin and does an amazing job every time. Super grateful I met the girls here in Costa Mesa! ALL you ladies are beyond amazing. Thanks so much for everything you guys do.
Response from the owner · a week ago
Ziona, thank you so much for your lovely review. We value your kind words and your loyalty to our clinic. Patients like you make our job easy.
laura smith8 reviewsiTotal number of Google reviews laura has written across all businesses on Google Maps, not just this one.
Skin perfect is skilled, professional and cares about their patience. I always book with Ashley. She is very knowledgeable and personable. Highly trusted med spa❤️
Response from the owner · a year ago
Thank you so much for your wonderful review!
Mehri Motlagh6 reviewsiTotal number of Google reviews Mehri has written across all businesses on Google Maps, not just this one.
Actually the manager should know for first time customer the skin of the aesthetician is representative of the quality of work presented
So when I went in for first time I was shocked by the appearance of skin of aesthetician
Response from the owner · 3 weeks ago
Hi Mehri!
Thank you for sharing your feedback. Our providers are encouraged to experience treatments firsthand and become familiar with the protocols, products, and expected result before introducing them into our treatment rooms. We believe this is an important part of understanding the services we offer and providing informed recommendations tailored to each clients individual concerns and goals. Every individual's skin is unique and our approach to treatment is centered on professional knowledge, proper protocols, and personalized care. We appreciate your understanding.
Harambe Jazz8 reviewsiTotal number of Google reviews Harambe has written across all businesses on Google Maps, not just this one.
My first experience was AMAZING‼️The hydrating facial with insightful observations and guidance from Jessica made feel radiant and calm. I purchased a package so I will definitely be back 🥳
Response from the owner · 3 weeks ago
Thank you so much for your kind review! We look forward to having you in again.
Noah Shih1 reviewiTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
Skin Perfect Costa Mesa has genuinely been one of the best hidden gems I’ve discovered since moving to Orange County! Every time I visit, I’m greeted by the warm and welcoming staff, who always make me feel right at home. The space itself is beautiful, with a sleek, modern interior that makes every visit feel like a high-end experience. The aestheticians are not only knowledgeable and attentive but also genuinely care about helping you achieve your skincare goals. I always look forward to my appointments because the conversations are just as enjoyable as the treatments! They also offer amazing deals throughout the year, making their services even more worthwhile. I couldn’t recommend Skin Perfect Costa Mesa enough!
Response from the owner · 3 months ago
Thank you Noah for your 5 star rating!
Judy PLocal Guide · 14 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
I’ve been a skin care enthusiast for years. I trust treatment recommendations by Skin Perfect Erin Borini and her excellent NP Min. Watch for their specials and load up your wallet. You won’t be sorry. My favs are microneedling Dysport rejuron and of.course Mimi’s oxygen facials. Self care is crucial for all those around us that we love.
Response from the owner · a year ago
Hi Judy! Thank you so much for your wonderful review. We love seeing you and are so happy we can help you take care of your skin!
Gabrielle Garcia7 reviewsiTotal number of Google reviews Gabrielle has written across all businesses on Google Maps, not just this one.
I cannot recommend Erin Borini and the entire team at Skin Perfect Costa Mesa highly enough.
I spent a decade years working in medical aesthetics, so I had the opportunity to work with and observe many aesthetic providers over the years. That experience has made me particularly discerning about who I trust with my own face and Erin is exceptional.
From the moment I arrived, the entire Skin Perfect team was warm, professional, attentive, and genuinely welcoming. Erin immediately inspires confidence. She is incredibly knowledgeable and experienced, but what impressed me just as much was how thoughtful and precise she is in her approach. She took the time to listen, assess what would work best for me, and explain her recommendations without ever making the experience feel rushed or overly treatment-driven.
There is a real artistry to excellent aesthetic medicine. In my opinion, the goal is to look refreshed, natural, and like the best version of yourself. Erin clearly understands that balance. Her combination of technical expertise, aesthetic judgment, and genuine care for her patients is rare.
Having spent years inside this industry, I know the difference between a good injector and a truly outstanding one. Erin is the latter. I felt completely comfortable in her hands, and I’m thrilled to have found her.
Five stars without hesitation for Erin and the entire Skin Perfect Costa Mesa team.
Response from the owner · 2 months ago
Thank you Gabby! We appreciate you taking the time to leave such a kind review. We value your feedback and trust in our team for all your aesthetic needs!
glenda blanco9 reviewsiTotal number of Google reviews glenda has written across all businesses on Google Maps, not just this one.
I had a wonderful experience today at Skin Perfect Medical Aesthetics. Dr. Ashley did an excellent job with my Botox treatment. She is always very sweet, professional, and makes me feel comfortable. The customer service is excellent, and the office is beautiful, clean, and welcoming. I highly recommend Dr. Ashley and Skin Perfect Medical Aesthetics!
Response from the owner · a year ago
Thank you so much for the kind review Glenda! We are so happy you had a good experience!
joyce mason4 reviewsiTotal number of Google reviews joyce has written across all businesses on Google Maps, not just this one.
