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Skin Rehab Aesthetics

Medical spa · Eden Prairie, MN · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#58 of 151 medical spasPosition by Experts Score among all companies we track in this category. · better than 62%
5.0 ★★★★★ 151 Google reviews · 12 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
75%reviews answered by the owner
Sep 2026latest review

Skin Rehab Aesthetics at a glance

Google reviewers rate Skin Rehab Aesthetics five stars based on 151 reviews, with the owner responding to 75 percent of them. Customers frequently cite laser hair removal, facials, and HydraFacials as key services, praising the staff for their knowledge, friendliness, and ability to address specific skin concerns. The clinic is noted for its welcoming atmosphere and professional communication. One low-star review mentions a significant wait time and expresses dissatisfaction regarding service for colored skin, though this appears to be an isolated complaint amidst overwhelmingly positive feedback.

  • Google rating: 5.0 out of 5 from 151 reviews (99% five-star).
  • Reviews on this page: 151 Google reviews (93 with written comments, 1 with photos).
  • Owner responses: the business replied to 75% of reviews.
  • Most recent review: September 25, 2026.
  • Service: Medical Spa serving Eden Prairie, Minnesota.

Data from Google, last updated November 2, 2026.

Score profile vs other medical spas

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction97Reliability97Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 97 (median 95)Reliability: 97 (median 93)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
Skin Rehab AestheticsMedical Spas median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Skin Rehab Aesthetics: 97/100 on this factor. Category median: 95.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Skin Rehab Aesthetics: 97/100 on this factor. Category median: 93.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Skin Rehab Aesthetics: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Skin Rehab Aesthetics: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Skin Rehab Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
–

Bar = this company · dark tick = category median.

Star ratings

151 Google reviews we collected

  • 5 stars14999%
  • 4 stars00%
  • 3 stars11%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 93 written reviews

  • Praise11996%
  • Complaints54%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price450%
  • Reasonable450%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4133%
  • Quality & results3226%
  • Would recommend3024%
  • Honesty & trust97%
  • Communication86%
  • Speed & response43%

What customers talk about

We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The girl at the front desk is really sweet and made the start of my experience amazing!”
  • “They do amazing work - highly recommend seeing them for your aesthetic services.”
    “these folks are horrible !”
  • “I highly recommend Donna for all your skin care needs!”
    “Pls , stay away if your colored skin .”
  • “I always leave feeling great, and I can tell she genuinely cares about her work.”
  • “Staff is amazing and walked me through the whole process.”
  • “If every office had someone like her at the front desk, this world would be a much happier (and way more efficient) place”

People customers mention

  • Melissa 21 reviews
  • Roohani 15 reviews
  • Nora 6 reviews
  • Botox 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Skin Rehab Aesthetics for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Lucy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

LOVEEEEE MELISSA! Finally got laser hair removal and beyond impressed not only with the results but how’s comfortable she made me feel! Highly recommend!

Great priceService not listed
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I saw Donna Hadley for the first time right before my son’s wedding, 20 years ago, and have been seeing her ever since for facials and skin care. My skin has changed since then, but Donna always knows exactly what to do, and I frequently get compliments on my complexion. I highly recommend Donna for all your skin care needs! Debbie Stofer

Amelia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I’ve been to Nora consistently for over two years, and every experience has been fantastic! She really takes the time to listen to what I want and makes sure I’m happy with the results. I always leave feeling great, and I can tell she genuinely cares about her work. 100/10 recommend, I can't say enough good things about her!

Alexis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Such an amazing place! Super inviting atmosphere and the services that are offered are amazing! Highly recommend coming here if you are thinking about it!

Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Melissa and team are incredible! Very consultative and always working with you on your specific goals. Highly recommend!

Great priceHydraFacial
emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience every time. Been going to Skin Rehab for 3 years exclusively for my med spa needs.

Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 151 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lucy Sherman12 reviewsTotal number of Google reviews Lucy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

LOVEEEEE MELISSA! Finally got laser hair removal and beyond impressed not only with the results but how’s comfortable she made me feel! Highly recommend!

  • Price assessment: Great price
  • Services: Service not listed
Deborah Stofer1 reviewTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I saw Donna Hadley for the first time right before my son’s wedding, 20 years ago, and have been seeing her ever since for facials and skin care. My skin has changed since then, but Donna always knows exactly what to do, and I frequently get compliments on my complexion. I highly recommend Donna for all your skin care needs! Debbie Stofer

Andy Larson5 reviewsTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow,

Amelia C2 reviewsTotal number of Google reviews Amelia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been to Nora consistently for over two years, and every experience has been fantastic! She really takes the time to listen to what I want and makes sure I’m happy with the results. I always leave feeling great, and I can tell she genuinely cares about her work. 100/10 recommend, I can't say enough good things about her!

Response from the owner · 10 months ago

Thank you for your kindnwords! We are lucky to have Nora!

emma1 reviewTotal number of Google reviews emma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Julia is amazing, so good at what she does and is super fun to talk to!!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 10 months ago

Julia is amazing! Thank you!

Alexis Luzar6 reviewsTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such an amazing place! Super inviting atmosphere and the services that are offered are amazing! Highly recommend coming here if you are thinking about it!

Response from the owner · 10 months ago

We appreciate your review!!

Breece dore4 reviewsTotal number of Google reviews Breece has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

absolutely fantastic people, environment and services

Response from the owner · 10 months ago

Thank you for you for your review!

Amber Gerstung4 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melissa and team are incredible! Very consultative and always working with you on your specific goals. Highly recommend!

  • Price assessment: Great price
  • Services: HydraFacial
Response from the owner · 10 months ago

Thank you for your kind words! We appreciate you!

Chrissy Joyce2 reviewsTotal number of Google reviews Chrissy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Julia is amazing!!

Response from the owner · 10 months ago

Thank you! She is the best!

emily anderson1 reviewTotal number of Google reviews emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience every time. Been going to Skin Rehab for 3 years exclusively for my med spa needs.

  • Price assessment: Reasonable price
Response from the owner · 10 months ago

Thank you for your kind words and trusting us with your skin needs!

Skin Rehab Aesthetics on Google Maps →

Business details