Skinner Moving & Storage - Jacksonville Movers at a glance
Google reviewers rate Skinner Moving & Storage 4.9/5 based on 314 reviews, with the owner responding to 99% of feedback. Customers frequently highlight punctuality, careful handling of furniture, efficient packing, and responsive communication during local and interstate moves. While most experiences are positive, a few low-star reviews criticize the company for damaging or losing items and for final bills that significantly exceeded initial quotes without adequate follow-up.
Google rating: 4.9 out of 5 from 314 reviews (98% five-star).
Reviews on this page: 314 Google reviews (299 with written comments, 8 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 9, 2026.
Service: Mover serving Jacksonville, Florida.
Data from Google, last updated November 13, 2026.
Star ratings
314 Google reviews we collected
4.9of 5
5 stars30998%
4 stars10%
3 stars00%
2 stars00%
1 star41%
Praise vs complaints
Phrases our text analysis found in 299 written reviews
99%praise
Praise67999%
Complaints101%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude20530%
Speed & response15422%
Would recommend13219%
Quality & results9414%
Price & value477%
Communication436%
Honesty & trust142%
What customers talk about
We read 299 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…and wrapped for protection and the crew that did the muscle was very attentive, punctual and had the best customer service one could ask for.…”
“…for protection and the crew that did the muscle was very attentive, punctual and had the best customer service one could ask for.…”
“Great customer service, would absolutely recommend.”
“Company will not return calls, emails, or letters to address why my final bill was more than twice what I was quoted.”
“Augustine to lake butler and did a great job doing so.”
“We ran into an issue with trying to put 5,000 square feet of "stuff" from our old house into 2200 square feet here, the math didn't work!”
“The price for our move was reasonable considering the amount of household goods we had, and the distance to our new home.”
“It is not reasonable.”
“Their communication is impeccable and the care the team takes with my belongings is second to none.”
“This is a trustworthy business, and Wade Skinner is a very good, attentive owner-manager.”
People customers mention
Wade27 reviews
Felix22 reviews
Ronnie16 reviews
Garrett11 reviews
Adriane8 reviews
Jarrod8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I can’t say enough positive things about Skinner’s Moving and Storage. This is my second time personally using their services and everything runs like clockwork. I’ve referred them to several customers, who were pleased as well. Their communication is impeccable and the care the team takes with my belongings is second to none. I’m already planning my permanent move to our new home in a few months. Wouldn’t dream of calling anyone else!
Price assessment: Reasonable price
Price: $500–1,000
Services: Small furniture moving
Justin HallLocal Guide · 59 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Skinner moved my couch and love seat from my sisters house in st.Augustine to lake butler and did a great job doing so. The furniture was disassembled and wrapped for protection and the crew that did the muscle was very attentive, punctual and had the best customer service one could ask for. I will definitely be using this company in the future.
Movers had a really strong work ethic and made sure our belongings were protected and moved with care.
Price assessment: Reasonable price
Price: $5,000+
Services: Local moving, Moving-related packing
Response from the owner · a week ago
Thank you so very much for the 5 star review Judy. We enjoyed getting you packed and moved to your beautiful new home! We wish you all the best and please call us if you need anything!
Chris Richards3 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Danny, TJ and Chuck did a phenomenal job. Hard working and pleasant with great attention to detail. My move was from a 2br/2.5ba townhome and into a house, and the move was seamless. Great customer service, would absolutely recommend.
Price assessment: Reasonable price
Price: $1,000–1,500
Services: Local moving
Response from the owner · 2 weeks ago
Wow Chris you made my dad and glad we could make your move so seamless! We thank you very much for taking the time to write this and if you need anything at all just let us know
C Y9 reviewsiTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Excellent Moving Experience! Highly Recommend!
The three movers, Garrett, Felix & Chuck who helped move my household belongings into storage did an outstanding job!! They were hardworking, efficient, and incredibly fast without ever seeming careless or rushed. They kept moving, worked well together as a team, and handled my belongings with what appeared to be great care.
Moving can be stressful, but watching these three dedicated professionals work gave me confidence that my belongings have been handled properly and will be in good condition when it’s time for my final move.
I highly recommend this moving company! They have three excellent, hardworking movers who are a real credit to their company. If you’re looking for a team that is efficient, careful, and committed to getting the job done right, I would definitely recommend them!
Response from the owner · 3 weeks ago
Thank you so much for the high level of satisfaction and recommendation!!!!! We appreciate the opportunity to handle moving your household goods!!
Bridget Scott4 reviewsiTotal number of Google reviews Bridget has written across all businesses on Google Maps, not just this one.
The moving team was fantastic. On time, professional, easy to work with, and careful. I recommend them without reservation.
Price assessment: Great price
Price: $5,000+
Services: Interstate moving
Response from the owner · a month ago
Robert, Thank you so very much for taking the time to write us an amazing 5 star review. You have been a pleasure to work with getting you to NC! Thank you for the opportunity!
Dxth2evil .!1 reviewiTotal number of Google reviews Dxth2evil has written across all businesses on Google Maps, not just this one.
I am extremely delighted I used Skinner Moving for my recent move from St Johns to Jacksonville. Garrett and his crew (2 other movers) were fantastic!!! Took such care with all my items when removing them from my residence and loading into the truck. Then, same care with my items when removing from truck into my new residence. There is no hesitation in recommending them for your move!!
Price assessment: Great price
Price: $500–1,000
Services: Local moving
Response from the owner · a month ago
Thank you Dianne for the 5 star review we appreciate you trusting us with everything!
