Customers frequently praise the company for punctual arrivals, thorough system inspections, and clear explanations of service options without aggressive sales tactics. Reviews highlight efficient repairs for heating, cooling, plumbing, and electrical issues, often noting that technicians take time to detail maintenance findings and equipment status. However, a recurring criticism in low-star reviews involves unexpectedly high diagnostic fees and repair estimates, with some customers alleging that management failed to address complaints regarding unprofessional technician conduct or unfulfilled communication promises.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Jon was very efficient and checked my heating and cooling systems thoroughly. It was a rainy day and he kindly removed his boots for several trips outside to the heat pump. He cleaned up the work areas more carefully than has happened with other maintenance visits. He completely explained the status of each part of my HVAC system. Happily, it’s in great shape!
Great customer service, on time, friendly.
Ryan was very professional and you could tell he was very comfortable in communicating with my wife and I. His explanation of our mini splits were detailed and easy to understand. I would recommend Ryan to any of our friends.
was on time. explained scope of inspection, explained options didn't try to hard sell 👍
Rhad did a great job! Super informative and did our maintenance well.
Always a great experience with SKY. Had our 1 year maintenance with Rhad and he was extremely professional and helped us to understand how we could extend the longevity to our units. Highly recommend.
Michael replaced the cartridge on the shower head, which stopped the dripping. He measured the water pressure and noted it did not require adjustment. He also included installation of a new shower head. The entire experience was entirely positive, from scheduling the initial appointment a week ago and receiving text alerts before his arrival and the actual work, to completing payment via his mobile pad.
My technician Jon Serrano was great, very friendly and informative.
Ryan inspected our heater and did maintenance on our AC. He was courteous and very efficient. Thank you. Brian K
Looking for a replacement furnace. Zander was very thorough & explained everything very well. excellent job!