Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Slidell Veterinary Hospital 4.8 out of 5 based on 500 reviews, with the owner responding to only 2% of them. Customers frequently praise the staff’s professionalism, attentive communication, and willingness to accommodate long-term clients or emergencies. Services mentioned include dental surgery, medication management, and general wellness checks. However, a minority of low-star reviews criticize perceived unprofessionalism during difficult conversations, diagnostic oversights, and high costs for in-house medications.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
500 Google reviews we collected
Phrases our text analysis found in 387 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 387 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Blaine has cared for my dog, Billy, for the last 8 years in a very professional and honest manner—this, after another clinic, due to their lack of exp…”
“00 for what and he’s I was livid and you’re the ones that were Rude I wanted a refund because you didn’t nothing prescribed what I said had worked bef…”
“Greyhound not eating given meds had a good meal next day.”
“If you're looking for a vet clinic/team who is caring, skilled, and truly dedicated to your animals' well-being, I highly recommend them!”
“…L ABOUT $ so I could have gotten in for a 1/4 of the price both meds never again the vet is like 12 years old…”
“A thorough exam with a treatment plan to help provide relief for my dog.”
“Thee worst veterinarians they act like your bothering them first tried to check my dog in as another patient said he’s weight hadn’t gone down since l…”
“You can save a lot by sending out the tests if not emergency,a great deal in this economy.”
“Not only did they obscenely overcharge me for their own mistake, but the receptionist was the most unprofessional woman I’ve ever dealt with.”
“…d for my dog, Billy, for the last 8 years in a very professional and honest manner—this, after another clinic, due to their lack of experience, recomm…”
“They were patient and explained everything and answered ALL of our questions.”
praise complaint · found by our text analysis, Google review wording unchanged.
They have been wonderful through the whole treatment process with our kitten. She was thrown from a moving car. She was taken to their office. From that day forward she has been under their loving care. She is 8 weeks old now and thriving. Great difference from the 2 week old baby we started with.
I can only say that Dr. Blaine has cared for my dog, Billy, for the last 8 years in a very professional and honest manner—this, after another clinic, due to their lack of experience, recommended that I have my little dog put to sleep.
All of the staff love animals, and take such care of them. I have been to other Vet clinics in the area, and none can compare.
I don't want to take my Sammy, an elderly HUGE puppy of over 10 years old, to any other veterinary office. Dr Firmin is extremely knowledgeable and experienced to where I trust him with any decision regarding my beloved friend and buddy. Thank you, Lord, for Dr Firmin! Sammy started as a rescue puppy that I gifted…
Greyhound not eating given meds had a good meal next day. Waiting on tests to see if there are problems .caring staff and wonderful doctors. You can save a lot by sending out the tests if not emergency,a great deal in this economy.
We took our new mini dachshund in for his first appointment and the Dr and staff were very informative as we are new to puppy parenting. They were patient and explained everything and answered ALL of our questions. 10/10 stars
4.8 ★★★★★ 500 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They have been wonderful through the whole treatment process with our kitten. She was thrown from a moving car. She was taken to their office. From that day forward she has been under their loving care. She is 8 weeks old now and thriving. Great difference from the 2 week old baby we started with.
I can only say that Dr. Blaine has cared for my dog, Billy, for the last 8 years in a very professional and honest manner—this, after another clinic, due to their lack of experience, recommended that I have my little dog put to sleep.
Great staff, Dr. Blaine was very helpful
All of the staff love animals, and take such care of them. I have been to other Vet clinics in the area, and none can compare.
I don't want to take my Sammy, an elderly HUGE puppy of over 10 years old, to any other veterinary office. Dr Firmin is extremely knowledgeable and experienced to where I trust him with any decision regarding my beloved friend and buddy. Thank you, Lord, for Dr Firmin! Sammy started as a rescue puppy that I gifted to my adolescent daughter. As the old story goes, he became mine when, 7 yrs ago, she left for college. Sammy has hip problems and shoulder problems. The staff kindly comes out to the car to give him his injections. In this way my 110 lbs of preciousness does not have to jump out of the car more than necessary. Don't hesitate to bring your loved one to Dr Firmin and the dedicated staff in his office.
Greyhound not eating given meds had a good meal next day. Waiting on tests to see if there are problems .caring staff and wonderful doctors. You can save a lot by sending out the tests if not emergency,a great deal in this economy.
We took our new mini dachshund in for his first appointment and the Dr and staff were very informative as we are new to puppy parenting. They were patient and explained everything and answered ALL of our questions. 10/10 stars
UPDATE NOTE THEY CHECKED MY DOG IN OR STARTED TOO AS ANOTHR DOG . Put him on the scale and she says … that’s his reg weight that he was last time .. I had to correct her .. yeah your staff didn’t listen to me .. another vet found the Cb Larvae and it’s what it was … your staff was childish and they didn’t even look at the items they were in a baggie in a way if they took them they wouldn’t be back exactly the same as when she got them! 400.00 for what and he’s I was livid and you’re the ones that were Rude I wanted a refund because you didn’t nothing prescribed what I said had worked before but they said not a fubgal infection .. yes ur was .. and you charged ne for things that were not done .. I voice recorded it … it’s exactly what happened they couldn’t even examine him properly… Thee worst veterinarians they act like your bothering them first tried to check my dog in as another patient said he’s weight hadn’t gone down since last time (need I say more ) they didn’t check the name etc … steroids can cause fungal infections so so antibiotics they tried to argue … they lie didn’t take his temperature or a fecal when I asked they said it’s annually ! He’s got green feces ! This is a joke ! The blood tests positive for crystals etc in Urine they said the blood work was “BEAUTIFUL” they also didn’t give me a script like I asked and when I asked she said I doubt Walmart pet pharmacy had it (THEY DO )THEY RIP YOU OFF ALL ABOUT $ so I could have gotten in for a 1/4 of the price both meds never again the vet is like 12 years old
We are disappointed to see this review updated nearly a year after the original visit, particularly since we have not seen or treated your pet in over 10 months. As we stated in our original response, this review does not accurately reflect what occurred during your visit. Our team spent considerable time with you and your pet, addressed your concerns, and provided the services and recommendations documented in the medical record. We also made every effort to communicate with you both during the appointment and through multiple follow-up phone conversations. Regarding the newly added claims, we stand behind the care provided and the documentation in your pet’s medical record. Because we take client and patient confidentiality seriously, we will not debate specific medical details or individual staff interactions in a public forum. It was clear at the time that our hospital was not the right fit for you, and we are glad you were able to establish care with another veterinarian. We continue to wish you and your pet the best. ORIGINAL RESPONSE TO REVIEW 10 MONTHS AGO: We’re sorry you feel this way, but this review does not reflect what occurred during your visit. Our team spent considerable time with you and your pet, we made every effort to answer your questions and provide clear communication throughout the appointment. Additionally the multiple phone calls from you that included inappropriate comments toward our staff were unacceptable. We pride ourselves on clear communication and quality care. It’s clear our clinic wasn’t the right fit, and we wish you and your pet the best with your new veterinarian.
Dr. Firman is a fantastic Vet and the best in Slidell. He gives care to both of my Boston terrier girls. During their treatment, he gave one of my girls “new knees.” My dogs quality of life is much better now. Trust Slidell Veterinary Hospital bc Dr. Firman is very experienced and his guidance will not steer you wrong. You can trust Dr. Firman and his team. Thank you so much for everything. -Amanda,Coco,Lola
Fantastic care for my fur baby!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
