Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the shop for its fast turnaround times, knowledgeable staff, and honest pricing on repairs ranging from screen replacements to water damage. Positive feedback highlights the availability of in-stock parts and friendly service. However, low-star reviews criticize inconsistent opening hours, high costs for simple fixes like USB port replacements, and quality control issues such as loose glass installations or degraded camera performance.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
201 Google reviews we collected
Phrases our text analysis found in 142 written reviews
How often each topic comes up in the written reviews
We read 142 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Every visit that ive had there i have been treated with nothing but kindness and hospitality , brandi , gee and omar have attended me and have helped…”
“they touched it and fixed it by just looking at it.”
“Horrible they ransom people for there phone and buy stolen goods gross”
“Fast service on a Sunday to dry out my phone that fell in the t.”
“Amazing service, very helpful and nice staff would 10/10 recommend 👍”
“The guys were friendly, knowledgeable, professional, honest and fair.”
“They try to persuade you to buy their overpriced phones because they're "unlocked" from carrier.”
“Honest, Treated like a person not a number, reliable, affordable.”
“They answered all my questions and were able to repair my cell phone successfully and in a very short time.”
praise complaint · found by our text analysis, Google review wording unchanged.
Fantastic experience. Very knowledgeable and customer oriented. It’s a pleasure to do business with them.
Every visit that ive had there i have been treated with nothing but kindness and hospitality , brandi , gee and omar have attended me and have helped me with problems that i have on my phone i appreciate them for the help and plan to continue going to them so happy they are around our neighborhood.
after repair there's a line on my screen that went back to them. they touched it and fixed it by just looking at it. magic!
We have worked with Joel for years. Always great service. Fair pricing and they stand by their work.
Fast service on a Sunday to dry out my phone that fell in the t... . ;) Reasonable price.
Excellent experience. The guys were friendly, knowledgeable, professional, honest and fair. Anyone looking for anything phone related... repairs, accessories, or selling your old phones, make the drive, you won't be disappointed..
4.6 ★★★★★ 201 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The best in the city
Thank you so much for the kind words, Silvestre! We're thrilled to be called the best in the city and truly appreciate your support. We look forward to serving you again soon.
The best in SM
Thank you, Enzo, for the wonderful 5-star review. We're thrilled to be considered the best in SM and look forward to serving you again soon.
The best
Thank you so much for the kind words and the 5-star rating. We’re thrilled you think we’re the best and look forward to serving you again soon.
Fantastic experience. Very knowledgeable and customer oriented. It’s a pleasure to do business with them.
Thank you, Peter — we’re thrilled you had a fantastic experience. We appreciate your kind words about our team’s knowledge and customer focus. It’s a pleasure to do business with you, and we look forward to serving you again.
Every visit that ive had there i have been treated with nothing but kindness and hospitality , brandi , gee and omar have attended me and have helped me with problems that i have on my phone i appreciate them for the help and plan to continue going to them so happy they are around our neighborhood.
Thank you so much for the kind review, James. We’re thrilled Brandi, Gee, and Omar treated you with such kindness and were able to help with your phone issues. We appreciate your continued support and are glad to be a part of the neighborhood. We look forward to helping you again on your next visit.
The best repair shop in SM thanks to moy
Thank you so much, Luz Maria! We're thrilled you think we're the best repair shop in SM and that Moy took great care of you. We appreciate your recommendation and look forward to helping you again.
Best place to go get something fixed.
Thanks so much for the 5-star review, Nicholas! We're thrilled to hear you consider us the best place to get something fixed and appreciate your trust in our team. We look forward to helping you again whenever you need us.
The Best in Town
Thank you so much, Ariel! We’re thrilled you think we’re the best in town. We appreciate your support and look forward to serving you again soon.
after repair there's a line on my screen that went back to them. they touched it and fixed it by just looking at it. magic!
Thanks for the great review, Jerry. We're glad our technicians could quickly find and fix that line on your screen, sometimes it's that simple. If anything else comes up, please bring it back or call and we'll take care of it.
We have worked with Joel for years. Always great service. Fair pricing and they stand by their work.
Thank you, Mark — we truly appreciate your continued trust in Joel and our team. We're glad our service, fair pricing, and commitment to standing by our work have made a difference. We look forward to continuing to serve you for years to come.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
