Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Smart Comfort Heating and Air LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Smart Comfort Heating and Air LLC

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 5.0★ from 184 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smart Comfort Heating and Air LLC is better than 99% of HVAC contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smart Comfort Heating and Air LLC is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Smart Comfort Heating and Air LLC is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smart Comfort Heating and Air LLC is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smart Comfort Heating and Air LLC is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Smart Comfort Heating and Air LLC is better than —% of HVAC contractors.–
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Reviews for your job

Customers hired Smart Comfort Heating and Air LLC for 8 kinds of job.

Smart Comfort Heating and Air LLC for HVAC system repair

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Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$942
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 100
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “HVAC system repair” · showing 20

JohnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Always a good experience with Vu and his team. I gladly recommend them.

HVAC system repair
KahlerLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Oct 2026 Jordan and his partner (I forgot his name :( ) came to fix the furnace; the heat wouldn't kick on. A worn out motor needed to be replaced. They were very pleasant and professional, explained everything and let me know how much it would be to repair it. Fair rate, excellent service! I don't hesitate to…

HVAC system repair
SCH9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Nothing but pleasant experiences with them. Friendly & reliable. Highly recommend.

Paid $1–200Reasonable priceHVAC system repair
Mohammad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Vu and his team is great. Highly recommended

Paid $1–200Reasonable priceHVAC system repair
Vic8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As always, Vu showed up on time, had all the needed parts and respected our home. I have been involved with construction and managing properties for over 40 years , Vu is one of the best I have ever dealt with. A good man.

Paid $2,000+Great priceHVAC system repairA/C system dismantlement
PatrickLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love these guys. They are so easy to work with and do all they can to make sure your HVAC is working as it should. I would recommend.

Paid $1–200Great priceHVAC system repair
Ron9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Good service will use again.

Reasonable priceHVAC system repair
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Called Vu to look at my AC that had stopped cooling. After dealing about 3 weeks earlier with a huge HVAC company whose only goal was to separate me from as much of my money as possible, Vu was a breath of fresh air. So nice to deal with an independent, family owned, honest company whose owner is also the…

Paid $1–200Great priceHVAC system repair
Hairston1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They rebuilt my older air conditioning system & it now works beautifully.

Reasonable priceHVAC system repair
Buddy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Vu Trane with Smart Comfort Heating and Air is absolutely top notch in the HVAC industry. Extremely knowledgeable, reliable, and most importantly, trustworthy. He always carefully explains any issues that he may find, lets me know what is important and what can wait. He has never tried to upsale me on something I…

Reasonable priceHVAC system repair
ChristopherLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent company to do business with. They are knowledgeable, fast, and very responsive. I definitely recommend giving them a call!

Great priceHVAC system repairA/C system dismantlementHVAC duct & vent repair
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The techs were friendly and efficient

HVAC system repair
RichardLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Vu's crew was very professional, honest, and did a great job!

Paid $200–400Reasonable priceHVAC system repair
homeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Vu is so professional and dependable.

HVAC system repair
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Vu was on time, professional and thorough with the task at hand- making sure our home will be heated well and comfortable this winter. I highly recommend Smart Comfort Heating and Air.

Reasonable priceHVAC system repair
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I couldn’t be more impressed with the service I received! Vu showed up the same day I called—right on time—and immediately got to work diagnosing the issue. He was extremely knowledgeable and took the time to explain everything clearly, without rushing or trying to upsell anything unnecessary. Vu’s courteous and…

Paid $100–200Great priceHVAC system repair
Shani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It had been years since my HVAC units had been serviced and I knew I needed to get it done, so I looked for reliable HVAC companies in my area. Vu was prompt, communicative and explained things really well, very professional, tech savvy, and his prices were very reasonable. I am not easy to impress and he really…

Paid $1,000+Reasonable priceHVAC system repairA/C filter replacement
Vivian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Vu fixed the system quickly. Thankfully the system was under warranty.

Paid $100–200HVAC system repair
Erez5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am very happy with the service I got. I also have a few planned projects which I needed some advice for, Mr. Vu was very helpful and informative. Highly recommend!

Paid $1–100Great priceHVAC system repairA/C filter replacement
Trevor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional and personable.

Paid $600–700Reasonable priceHVAC system repairA/C filter replacement

Show more HVAC system repair reviews (15 more) →

Price

$163-52% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair35$205–$942
A/C system maintenance20$39–$393
A/C system repair13$209–$793
HVAC system maintenance12$37–$295
Repair HVAC10$224–$535
HVAC duct & vent repair9$295–$1.9k
Install AC9$1.5k–$3.2k
A/C filter replacement8—

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