Garage door supplier · New York, NY · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 100 garage door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★501 Google reviews · 24 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers rate the supplier five stars based on five hundred and one reviews, noting that the owner responds to every comment. Reviewers frequently cite quick arrival times, same-day service, and clear explanations of repair options for doors, openers, and springs. Many mention fair pricing, with some receiving discounts or better rates than competitors. One negative review describes an incomplete repair where aluminum capping for a new wooden frame was omitted, leading the customer to feel deceived about the scope of work.
Google rating: 5.0 out of 5 from 501 reviews (99% five-star).
Reviews on this page: 501 Google reviews (466 with written comments, 115 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 21, 2026.
Service: Garage Door Repair Service serving New York, New York.
Data from Google, last updated November 1, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Smart Garage DoorsGarage Door Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smart Garage Doors: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smart Garage Doors: 98/100 on this factor. Category median: 95.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smart Garage Doors: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smart Garage Doors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Smart Garage Doors: 100/100 on this factor. Category median: 91.A
100
Bar = this company · dark tick = category median.
Star ratings
501 Google reviews we collected
5.0of 5
5 stars49799%
4 stars31%
3 stars00%
2 stars10%
1 star00%
Praise vs complaints
Phrases our text analysis found in 466 written reviews
99%praise
Praise95399%
Complaints61%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price10181%
Reasonable2319%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response20121%
Quality & results18820%
Staff & attitude16517%
Would recommend15917%
Price & value11412%
Communication869%
Honesty & trust465%
What customers talk about
We read 466 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“What really impressed me was that when a follow-up was needed, Daniel came back the very next day.”
“These guys did a great job from customer service to the reasonable price!”
“…ith my light fixture outside my house and my fan in my room that was not working and now thanks to Daniel and Ben it’s working great thank you…”
“They were diligent, professional, and incredibly kind.”
“I would absolutely recommend Daniel and his team to anyone looking for a reliable and trustworthy garage door company!”
“…out, but Daniel came and did an amazing job Repairing the door for a good price The service and communication was phenomenal.…”
“They took the time to explain the entire process and made sure I understood everything.”
“Honest, reliable, professional and very accessible and accommodating.”
People customers mention
Daniel38 reviews
Ben38 reviews
Dan30 reviews
Luka7 reviews
Avi6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Smart Garage Doors for 3 kinds of job. Pick one to see what they paid and said.
LLisa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
⭐⭐⭐⭐⭐
I had a great experience with Daniel and his team! They were diligent, professional, and incredibly kind. They took the time to explain the entire process and made sure I understood everything. What really impressed me was that when a follow-up was needed, Daniel came back the very next day. That level of…
GGLORIA1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My wooden garage door has seen its time and we’re starting to come apart I did some research and I found smart garage doors. Daniel was kind enough to offer me a new door but also an option to repair what I had and was able to patch it up so that rain doesn’t come in and that the door won’t feel heavy he replaced…
General repairs & installation
NNina1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Exceptional service and for best price
I'm located in flushing and Daniel was by me within 10 min and repaired my opener without having to replace and fixed my door and gave me a new remote
I told him him I was retired and he gave me a discount even after he completed the service
Great priceGeneral repairs & installation
NNik3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Looks great! Thank you! These guys did a great job from customer service to the reasonable price! Highly recommended!!
Thank you guys!!!!
DD9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Nice guys have me a few options
Daniel explained it all nicely to me and made my door smoother in flushing
Great priceGarage door consultationGeneral repairs & installation
DDierdreLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ben, Esteban and their team did a great job replacing 2 old wooden garage doors with one modern motorized unit. They were professional, and completed the job in a timely manner. I would recommend them to anyone looking for garage door services.
Karen, thanks for the quick note. We're glad our team was quick and efficient for you. We appreciate you taking the time to leave a review and are here if you need anything else.
L
Lisa D'Souza1 reviewiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
I had a great experience with Daniel and his team! They were diligent, professional, and incredibly kind. They took the time to explain the entire process and made sure I understood everything. What really impressed me was that when a follow-up was needed, Daniel came back the very next day. That level of dedication and customer service really stood out to me.
I truly appreciate their professionalism and commitment to making sure everything was taken care of. I would absolutely recommend Daniel and his team to anyone looking for a reliable and trustworthy garage door company!
Response from the owner · a week ago
Lisa, thank you for sharing this. We’re glad Daniel and the team took the time to explain everything and that the next-day follow-up made a difference. Your recommendation means a lot to our family-run crew.
L
Louis Bona4 reviewsiTotal number of Google reviews Louis has written across all businesses on Google Maps, not just this one.
Amad did and great job!! Very happy with his work!
Response from the owner · a week ago
Louis, we're really glad Amad did a great job and that you’re so happy with his work. Thank you for the kind note, it means a lot to our family-run team.
D
Daniel Dawson1 reviewiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Daniel, we really appreciate you saying that. Hearing Daniel provided amazing service made our whole team happy. We’re glad you had a great experience and are here if you need anything else.
G
GLORIA CALDERON1 reviewiTotal number of Google reviews GLORIA has written across all businesses on Google Maps, not just this one.
My wooden garage door has seen its time and we’re starting to come apart I did some research and I found smart garage doors. Daniel was kind enough to offer me a new door but also an option to repair what I had and was able to patch it up so that rain doesn’t come in and that the door won’t feel heavy he replaced the springs pulleys cables and rollers adjusted my track that was bent. Applied some plywood on the back to seal off the wind and installed my opener that I had purchased.
Services: General repairs & installation
Response from the owner · 2 weeks ago
Gloria, thank you for the detailed review. We’re glad Daniel could patch up your wooden garage door-replacing springs, pulleys, cables and rollers, straightening the track, sealing the back and installing the opener you supplied so it runs lighter and keeps out the rain. We appreciate you trusting us and are here if you need anything else.
N
Nina Benyaminov1 reviewiTotal number of Google reviews Nina has written across all businesses on Google Maps, not just this one.
Exceptional service and for best price
I'm located in flushing and Daniel was by me within 10 min and repaired my opener without having to replace and fixed my door and gave me a new remote
I told him him I was retired and he gave me a discount even after he completed the service
Price assessment: Great price
Services: General repairs & installation
Response from the owner · 2 weeks ago
Thanks Nina, we really appreciate you sharing this. We’re glad Daniel reached you in Flushing quickly, repaired the opener, fixed the door and left a new remote. Hearing that our price and the discount made a difference means a lot to us.
N
Nik Chinboukas3 reviewsiTotal number of Google reviews Nik has written across all businesses on Google Maps, not just this one.
Looks great! Thank you! These guys did a great job from customer service to the reasonable price! Highly recommended!!
Thank you guys!!!!
Response from the owner · 3 weeks ago
Nik, thank you so much for the kind words. We’re glad the work looks great and that our customer service and pricing hit the mark. We appreciate the recommendation and are here if you need anything else.
D
D Family9 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Nice guys have me a few options
Daniel explained it all nicely to me and made my door smoother in flushing
Price assessment: Great price
Services: Garage door consultation, General repairs & installation
Response from the owner · 3 weeks ago
D Family, thanks for the kind note. We’re glad Daniel talked you through the options and left your door running smoother. Give us a shout anytime if you need more help.
L
Lucy Chou3 reviewsiTotal number of Google reviews Lucy has written across all businesses on Google Maps, not just this one.
Garage door team did an excellent job
The door goes up nice and quiet
Price assessment: Great price
Services: General repairs & installation
Response from the owner · a month ago
Lucy, thank you for the kind words about our garage door team. We’re delighted your door goes up nice and quiet. If you need anything else, we’re always happy to help.
Y
yokster grossman5 reviewsiTotal number of Google reviews yokster has written across all businesses on Google Maps, not just this one.
Yokster, thank you for the recommendation. We’re glad Ben was able to get to you right away and that you were pleased with the service. Let us know if you need anything else with your garage door.