Insulation contractor · Sweetwater, FL · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 18 insulation contractorsiPosition by Experts Score among all companies we track in this category. · better than 53%
4.9★★★★★125 Google reviews · 23 photos
95%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Smart Home Insulation and Attic insulation at a glance
Google reviewers rate Smart Home Insulation 4.9 out of 5 based on 125 reviews, noting the owner replied to 98% of them. Customers frequently cite professional conduct, punctuality, clear communication, and competitive pricing for attic insulation and related services like duct repair. While most praise the clean and efficient work, lower-rated feedback highlights isolated instances of missed appointments, equipment failures, property damage disputes, and language barriers during service visits.
Google rating: 4.9 out of 5 from 125 reviews (95% five-star).
Reviews on this page: 125 Google reviews (111 with written comments, 14 with photos).
Owner responses: the business replied to 98% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
This companyInsulation Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smart Home Insulation and Attic insulation: 89/100 on this factor. Category median: 92.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smart Home Insulation and Attic insulation: 90/100 on this factor. Category median: 89.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smart Home Insulation and Attic insulation: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smart Home Insulation and Attic insulation: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Smart Home Insulation and Attic insulation: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
125 Google reviews we collected
4.9of 5
5 stars11995%
4 stars22%
3 stars22%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 111 written reviews
99%praise
Praise24899%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price545%
Reasonable655%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6124%
Speed & response5422%
Quality & results4317%
Would recommend4016%
Price & value2410%
Communication156%
Honesty & trust146%
What customers talk about
We read 111 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Johnathan and his helper were extremely friendly and made sure they removed every inch of old insulation.”
“…thing and gave me different choices, they gave me an appointment the next day and told me about the discount from FPL that I didn't know about .…”
“After the work was completed and they were paid promptly, they became largely unresponsive.”
“I had an amazing experience with Smart Home Insulation.”
“If you're still looking for a company to hire for your insulation work, I highly recommend Smart Home!”
“The service was reasonably priced and, even more than that, the customer service was excellent.”
“Before setting up the in-home visit, they explained the different options available.”
“If you’re looking for a reliable insulation company, Smart Home Insulation is a great choice!”
People customers mention
Edwin5 reviews
Daniel3 reviews
Andrea3 reviews
Janine3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Carlos6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had an amazing experience with Smart Home Insulation. Before setting up the in-home visit, they explained the different options available. Johnathan and his helper were extremely friendly and made sure they removed every inch of old insulation. They sanitized the attic before blowing in the new insulation. I…
Jorge3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent company. I called them and they explained everything and gave me different choices, they gave me an appointment the next day and told me about the discount from FPL that I didn't know about . The team came the next day on time and were very professional and left no mess in the house. I pick the right company for roof insulation.
Reasonable price
S.Local Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I highly recommend Smart Home Insulation! They were professional, responsive, and readily available to get the work done. They completed insulation work on three homes for me, and I couldn’t be happier with the results.
Anthony went above and beyond by taking before-and-after photos of each attic and providing them…
Great priceService not listed
Evelio3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Muy puntuales y un trabajo bien terminado. Todo el tiempo los dos técnicos se mantuvieron enfocados en su trabajo. Los recomiendo como muy eficientes.
Reasonable price
DianaLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Excelente servicio me hicieron la insulation de mi techo y estoy más que satisfecha con el
Servicio precio razonable y aún más que eso excelente trato
Great price
JoelLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great price, great service, on time, employees very professional, and they did a great job.
I had an amazing experience with Smart Home Insulation. Before setting up the in-home visit, they explained the different options available. Johnathan and his helper were extremely friendly and made sure they removed every inch of old insulation. They sanitized the attic before blowing in the new insulation. I couldn’t be happier. You can see the before and after shots with the old white insulation. Highly recommended!!
Helen Dinh1 reviewiTotal number of Google reviews Helen has written across all businesses on Google Maps, not just this one.
Excellent company. I called them and they explained everything and gave me different choices, they gave me an appointment the next day and told me about the discount from FPL that I didn't know about . The team came the next day on time and were very professional and left no mess in the house. I pick the right company for roof insulation.
Price assessment: Reasonable price
S. DominguezLocal Guide · 24 reviewsiTotal number of Google reviews S. has written across all businesses on Google Maps, not just this one.
I highly recommend Smart Home Insulation! They were professional, responsive, and readily available to get the work done. They completed insulation work on three homes for me, and I couldn’t be happier with the results.
Anthony went above and beyond by taking before-and-after photos of each attic and providing them to me, which gave me peace of mind and showed the quality of their work. The entire process was smooth from start to finish, and the results exceeded my expectations. If you’re looking for a reliable insulation company, Smart Home Insulation is a great choice!
Price assessment: Great price
Services: Service not listed
Response from the owner · 2 months ago
Thanks you for your wonderful review !
It was our pleasure helping with all three of your homes. We’re glad our communication, before - and after photos, and quality of work gave you peace of mind. We truly appreciate your recommendations.
Team Smart Home Insulation
Evelio Gallart3 reviewsiTotal number of Google reviews Evelio has written across all businesses on Google Maps, not just this one.
Muy puntuales y un trabajo bien terminado. Todo el tiempo los dos técnicos se mantuvieron enfocados en su trabajo. Los recomiendo como muy eficientes.
Price assessment: Reasonable price
Response from the owner · 5 months ago
¡Muchas gracias por su reseña, Evelio! Nos alegra saber que quedó satisfecho con la puntualidad y el trabajo bien terminado. Transmitiremos sus palabras a los técnicos; les motiva saber que su enfoque y eficiencia son apreciados. Quedamos a su disposición para cualquier servicio futuro.
Diana LayLocal Guide · 24 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Excelente servicio me hicieron la insulation de mi techo y estoy más que satisfecha con el
Servicio precio razonable y aún más que eso excelente trato
Price assessment: Great price
Response from the owner · 3 months ago
Muchas gracias Diana ! 🙂 Nos alegra muchísimo que quedó satisfecha con nuestro servicio de insulation y la atención recibida. Fue un placer ayudarla. Gracias por confiar en Smart Home Insulation
julie dominguez7 reviewsiTotal number of Google reviews julie has written across all businesses on Google Maps, not just this one.
I had a great experience with Smart Home Insulation. The team was professional, punctual, and explained everything clearly before starting the job. They installed fiberglass insulation efficiently using a hose system, and the process was clean and fast.
I did my research beforehand, and while fiberglass may not be the highest-end option, it’s still a reliable and cost-effective solution—especially for homes in Miami.
Overall, I’m happy with the service and the results. My home already feels more comfortable. I would definitely recommend them!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 6 months ago
Thank you, Lisandra, for the wonderful review and for taking the time to share your experience. We're glad our team was professional, punctual, and clear throughout the process, and that the fiberglass installation using the hose system was efficient and clean. It's great to hear your home already feels more comfortable and that the solution fit your needs in Miami. We appreciate the recommendation and are here if you need anything else in the future.
