Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
SMART Landscape logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty98−0.2Momentum penalty98−0.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

SMART Landscape

Albuquerque, NM · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 43 landscapers · 4.7★ from 93 Google reviews

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Report card

Percentile vs other landscapers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SMART Landscape is better than 69% of landscapers.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SMART Landscape is better than 63% of landscapers.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SMART Landscape is better than 98% of landscapers.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SMART Landscape is better than 100% of landscapers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SMART Landscape is better than 98% of landscapers.A
98
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SMART Landscape is better than 67% of landscapers.B
67

Reviews for your job

Customers hired SMART Landscape for 8 kinds of job.

SMART Landscape for landscape design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscape design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 15

All 7 Google reviews tagged “Landscape design”

Stan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great job with a hard working crew.

Reasonable priceLandscape installationsLawn landscapingYard landscaping
Sherry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

What a great team. We used SMART Landscape to expand our backyard seating area. Marshall worked with us on the design and the installation team did a terrific job. Highly recommend.

Concrete masonryLandscape designDriveway or walkway paving
ML11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had 35 plants installed in my xeriscaping project. 2 of the plants did not thrive, so I asked if they could be replaced. Marshall sent his crew and replaced them promptly. Smart Landscaping is a first rate company.

Garden decoratingGrading & reslopingLandscape design+ Responsiveness+ Punctuality+ Quality
PatriciaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Smart Landscape was so easy to work with. They showed up on time, did what they said they were going to do, and reasonably priced. I was so happy with the results. It turned out better than I expected.

Garden decoratingGrading & reslopingLandscape design+ Responsiveness+ Quality+ Professionalism
Tracy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We recently hired Smart Landscape Management to remove all remnants of a bedraggled old lawn in our backyard and turn it into a beautifully xeriscaped yard. The photos don't quite depict the varying depth of terrain height but the transformation turned out better than we could’ve imagined. We look out onto our new…

Customer photo from Tracy's review
Desert landscapingLandscape designLandscape installations
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

I used Smart landscaping for some general cleanup in my backyard, and design/install of xeriscaping in my front yard. Marshall was friendly and responsive to any questions or concerns I had during the process, working to clear up any misunderstandings in a timely manner. The overall cost of the project was…

Landscape designYard work
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Marshall and SMART Landscape xeriscaped our front yard. They did all the design work after getting our input on preferences in plants and look. Everyone was responsive and professional. The crew showed up on time and worked hard. The results look fantastic! They did a beautiful, high quality job and all the…

Landscape design+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 80%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape installations8—
Landscape design7—
Rock landscaping7—
Stone landscaping6—
Lawn care5—
Walkway landscaping4—
Landscaping maintenance4—
Gardening services3—

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