Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
SMART Landscape logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty98−0.2Momentum penalty98−0.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

SMART Landscape

Albuquerque, NM · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 43 landscapers · 4.7★ from 93 Google reviews

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Report card

Percentile vs other landscapers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SMART Landscape is better than 69% of landscapers.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SMART Landscape is better than 63% of landscapers.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SMART Landscape is better than 98% of landscapers.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SMART Landscape is better than 100% of landscapers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SMART Landscape is better than 98% of landscapers.A
98
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SMART Landscape is better than 67% of landscapers.B
67

Reviews for your job

Customers hired SMART Landscape for 8 kinds of job.

SMART Landscape for lawn care

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Lawn care”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 11

All 5 Google reviews tagged “Lawn care”

Ann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I am very pleased with the every two week yard service by Smart Landscape NM. I have had this for over a year. Ed and Cruz are very faithful--only one time in the last about 18 months, they couldn't come because of weather, but they came the following day. It is wonderful not to have to arrange lawn care--but know it will be done.

Lawn care
Joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service; competitive pricing; excellent communication. Highly recommended!

Great priceLawn careLandscaping maintenance
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used Marshall and his team for years and they are great! Always on time, reasonably priced and do a thorough job. Totally clean the yard and put things back in place. Also appreciate Marshall’s creativity in solving problems regarding landscaping. Have referred him to other friends and they have been very pleased with the work.

Lawn care+ Responsiveness+ Punctuality+ Quality
Tearie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Lawn care+ Responsiveness+ Quality+ Professionalism
Drew3 years ago★★★★★

Rating only, no written review.

Landscape managementLawn care+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 80%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape installations8—
Landscape design7—
Rock landscaping7—
Stone landscaping6—
Lawn care5—
Walkway landscaping4—
Landscaping maintenance4—
Gardening services3—

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